Home » HP Manuals » Multifunction Devices » HP 3030 » Manual Viewer

HP 3030 Service Manual - Page 361

ADF, replacing HP LaserJet 3015, removing HP LaserJet 3020/3030 - laserjet scanner not set up on pc

UPC - 829160074764

Add to My Manuals
Save this manual to your list of manuals

Page 361 highlights

S scanner assembly, replacing HP LaserJet 3020/3030 104 Bulb Failure error message 204 calibration 49 CIS error message 203 cleaning 51 cushions, installing 167 cushions, part numbers 309 features 3 feeding problems, troubleshooting 229 flatbed lid, removing HP LaserJet 3020/3030 134 HP LaserJet 3015 operations 87 HP LaserJet 3015 part numbers 287 operations 75 operations, HP LaserJet 3015 91 operations, HP LaserJet 3020/3030 93 part numbers, HP LaserJet 3020/3030 296 removing HP LaserJet 3015 118 removing, HP LaserJet 3020/3030 145 side covers, removing HP LaserJet 3015 110 specifications 9, 11 support frame part number, HP LaserJet 3015 291 support frame springs, removing HP LaserJet 3015 107 support frame springs, removing HP LaserJet 3020/3030 136 support frame, part number 309 support frame, removing 175 top cover, removing 126 scanner capacities and ratings 9, 11 Scanner reserved for PC scan error message 200 scanning contrast, troubleshooting 218 image quality, troubleshooting 216 loading originals 44 margins 9, 11 resolution 9, 11 text, troubleshooting 220 troubleshooting 192 Scanning error message 201 scanning exposure stage, image formation process 83 scatter, toner 214 schedules, HP Technical Training 282 screwdrivers, required 103 screws self-tapping 103 types of 284 secondary service menu 262 self test, continuous 262 self-tapping screws 103, 284 send codes, fax 248 sensors ADF feeding operations, HP LaserJet 3015 88 ADF, HP LaserJet 3020/3030 95 HP LaserJet 3015 component locations 274 optical system, HP LaserJet 3015 91 printer paper-feed system 84 separation pads ADF feeding operations, HP LaserJet 3015 88 ADF, removing HP LaserJet 3020/3030 140 ADF, replacing HP LaserJet 3015 62 ADF, replacing HP LaserJet 3020/3030 66 assembly, removing HP LaserJet 3015 116 cleaning 56 HP LaserJet 3015 component locations 273 life expectancies 48 operations 84 part numbers, HP LaserJet 3015 295 part numbers, HP LaserJet 3020/3030 301 printer, part numbers 311 printer, replacing 59, 154 removing HP LaserJet 3015 111 separation stage, image formation process 83 sequence operations 71 troubleshooting steps 188 serial number, locating 7 Service menu secondary 262 settings 36 servicing product 103 settings country/region 264 fax data-store parameters 263 NVRAM init 265 Settings cleared error message 201 sheet, grounding 291 SHUNT function 99 side covers part numbers 309 removing printer 161 removing scanner, HP LaserJet 3015 110 signals, VIDEO 73 size margins, minimum 207 product specifications 8 scanned images 221 space requirements 30 skew copies or scans, troubleshooting 230 printed pages, troubleshooting 213, 217 specifications 12 smears, toner 210 soft reset 265 software installation, troubleshooting 191 ordering 282 supported 3 ENWW Index 343

Section	Page
Product Information	19
Product configurations	20
HP LaserJet 3015, 3020, and 3030 all-in-one products	20
HP LaserJet 3015 all-in-one product	21
HP LaserJet 3020/3030 all-in-one product	21
Product features	22
Overview of products	23
Hardware components	23
Product identification	25
Model and serial numbers	25
Product specifications	26
Physical specifications	26
Environmental specifications (all models)	26
HP LaserJet 3015 performance specifications	26
HP LaserJet 3020/3030 performance specifications	28
Electrical specifications (all models)	30
Acoustic emissions (all models)	30
Skew specifications (all models)	30
HP LaserJet 3030 fax capabilities	31
HP LaserJet 3015, 3020, and 3030 all-in-one battery	32
Warranty statement	33
HP’s Premium Protection print-cartridge warranty	34
Extended warranty	35
Print-cartridge information	36
Refilled print cartridges	36
HP LaserJet printing supplies	36
HP Printing Supplies Returns and Recycling Program information	36
FCC regulations	38
Telephone Consumer Protection Act (United States)	40
IC CS-03 requirements	41
Declaration of Conformity	42
Safety statements	43
Laser safety statement	43
Canada DOC regulations	43
Laser statement for Finland	44
Korean EMI statement	44
Australian EMC requirements	44
Regulatory information for the European Union countries/regions	45
Operation	47
Operating environment	48
Identifying the control-panel components	49
Control-panel menu structure	51
To use the control-panel buttons	51
To print the control-panel menu structure	51
Product media specifications	55
Main input tray (all models)	55
Automatic document feeder (ADF) specifications	56
To gain access to the optimizing feature	56
Guidelines for using media	57
Paper and transparencies	57
Common media problems table	57
Labels	58
Envelopes	58
Card stock and heavy media	59
Loading media	61
Media input tray	61
Priority input tray	61
Specific types of media	61
Media information for ADF originals	61
Media information for the flatbed (HP LaserJet 3020 and 3030)	62
Loading originals to copy or scan	62
Loading originals into the LJ 3020 and 3030 ADF input tray	63
Loading originals onto the LJ 3020 and 3030 flatbed scanner	64
Maintenance	65
Life expectancies of parts that wear	66
Scanner calibration	67
Cleaning the product	68
To clean the print path	68
Cleaning the glass	68
Cleaning the print-cartridge area	72
To cleaning the print-cartridge area (all models)	72
Cleaning the printer pickup roller (all models)	73
Cleaning the printer separation pad (all models)	74
User replaceable parts	75
Printer pickup roller (all models)	75
Printer separation pad (all models)	77
Printer main input tray (all models)	78
HP LaserJet 3015 ADF pickup roller	79
HP LaserJet 3015 ADF separation pad set	80
HP LaserJet 3015 ADF input tray	80
HP LaserJet 3015 ADF output bin	81
HP LaserJet 3020 and 3030 ADF pickup roller	81
HP LaserJet 3020 and 3030 ADF separation pad	84
HP LaserJet 3020 and 3030 control-panel bezel	84
Operational overview	87
Basic functions (all models)	88
Basic sequence of operation	89
Formatter system	93
Central processing unit	93
Line interface unit (HP LaserJet 3015 and 3030 only)	93
Standard boot process	93
RAM	94
Parallel interface or universal serial bus (USB) interface	94
Control panel	94
EconoMode	94
MEt	95
Enhanced I/O	95
PJL overview	95
Printer functions (all models)	96
Engine control system (engine control unit and power-supply assembly)	96
Image-formation system	101
Print cartridge	102
Printer paper-feed system	102
Jam detection in the printer	103
HP LaserJet 3015 all-in-one unique components	105
Basic operation	105
HP LaserJet 3020 and 3030 all-in-one unique components	111
Scanner and ADF functions and operation	111
Fax functions and operation (HP LaserJet 3015 and 3030 only)	114
PSTN operation	114
The fax subsystem	114
Formatter in the fax subsystem	114
LIU in the fax subsystem	114
Fax page storage in flash memory	117
Removal and replacement	119
Removal and replacement strategy	121
Required tools	121
Before performing service	121
After performing service	122
Parts removal order	122
HP LaserJet 3015 all-in-one	125
Link assemblies and scanner support frame springs	125
Scanner side covers	128
Separation-pad set	129
Control-panel bezel	130
Control-panel assembly	131
Media lever and media lever torsion spring	132
Separation pad assembly	133
Scanner assembly	136
Scanner assembly top cover	144
Top-cover assembly	147
Pickup roller	148
White platen	149
HP LaserJet 3020 and 3030 all-in-one	151
ADF input tray	151
Flatbed lid	152
Link assemblies and scanner support frame springs	154
Control-panel bezel	157
Control-panel assembly	157
ADF separation pad	158
ADF input-tray flag	159
ADF pickup roller	160
ADF scanner glass	161
Scanner assembly	163
Printer (product base)	171
Printer separation pad	172
Print cartridge	172
Printer pickup roller	174
Media input tray	176
Transfer roller	177
Printer side covers	179
Print-cartridge door	181
Rear cover and fuser cover	182
Front cover	183
Installing the scanner cushions	185
Speaker assembly	186
Power supply	187
Formatter and line interface unit (LIU)	189
Scanner support frame	193
Engine controller unit	195
Laser/scanner assembly	199
Main motor	200
Fuser	202
Paper-pickup assembly	204
Troubleshooting	205
Basic troubleshooting	206
Control-panel messages	211
Alert and warning messages	211
Critical error messages	219
Event-log codes	222
Solving image-quality problems	224
Checking the print cartridge	224
Solving print image-quality problems	224
Solving scanning (copying) image-quality problems	234
Repetitive image defect ruler	240
Solving paper-feed problems	241
Jams occur in the printer	241
Solving print paper-feed problems	243
Jams occur in the automatic document feeder (ADF)	245
Solving scanner (copier) paper-feed problems	247
Solving problems with digital subscriber line (DSL) connections	249
Connecting additional devices	249
Functional checks	253
Control-panel test	253
Half self-test functional check	253
Drum rotation functional check	255
High-voltage contacts check	256
Updating the firmware code	258
Troubleshooting tools	259
Printing a configuration report, demonstration page, or menu structure	259
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)	259
T.30 protocol trace (HP LaserJet 3015 and 3030 only)	259
Service-mode functions	280
Secondary service menu	280
Developer’s menu	281
Adjusting the country/region code parameters	282
Soft reset	283
NVRAM init	283
System settings for localized products	284
Printer job language (PJL) software commands	286
Main wiring	287
Component locations, HP LaserJet 3015 all-in-one	290
Component locations, HP LaserJet 3020 and 3030 all-in-one	294
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)	295
Parts and diagrams	299
Ordering parts and supplies	300
Parts that wear	300
Parts	300
World-wide customer support	300
Accessories	302
Common hardware	302
How to use the parts lists and diagrams	303
HP LaserJet 3015 scanner assembly	304
HP LaserJet 3020/3030 scanner assembly	314
HP LaserJet 3015/3020/3030 printer base	322
Alphabetical parts list	338
Numerical parts list	344

Match case Limit results 1 per page

scanner

assembly, replacing HP LaserJet 3020/3030

104

Bulb Failure error message

204

calibration

CIS error message

203

cleaning

cushions, installing

167

cushions, part numbers

309

features

feeding problems, troubleshooting

229

flatbed lid, removing HP LaserJet 3020/3030

134

HP LaserJet 3015 operations

HP LaserJet 3015 part numbers

287

operations

operations, HP LaserJet 3015

operations, HP LaserJet 3020/3030

part numbers, HP LaserJet 3020/3030

296

removing HP LaserJet 3015

118

removing, HP LaserJet 3020/3030

145

side covers, removing HP LaserJet 3015

110

specifications

9, 11

support frame part number, HP LaserJet 3015

291

support frame springs, removing HP LaserJet 3015

107

support frame springs, removing HP LaserJet

3020/3030

136

support frame, part number

309

support frame, removing

175

top cover, removing

126

scanner capacities and ratings

9, 11

Scanner reserved for PC scan error message

200

scanning

contrast, troubleshooting

218

image quality, troubleshooting

216

loading originals

margins

9, 11

resolution

9, 11

text, troubleshooting

220

troubleshooting

192

Scanning error message

201

scanning exposure stage, image formation process

scatter, toner

214

schedules, HP Technical Training

282

screwdrivers, required

103

screws

self-tapping

103

types of

284

secondary service menu

262

self test, continuous

262

self-tapping screws

103, 284

send codes, fax

248

sensors

ADF feeding operations, HP LaserJet 3015

ADF, HP LaserJet 3020/3030

HP LaserJet 3015 component locations

274

optical system, HP LaserJet 3015

printer paper-feed system

separation pads

ADF feeding operations, HP LaserJet 3015

ADF, removing HP LaserJet 3020/3030

140

ADF, replacing HP LaserJet 3015

ADF, replacing HP LaserJet 3020/3030

assembly, removing HP LaserJet 3015

116

cleaning

HP LaserJet 3015 component locations

273

life expectancies

operations

part numbers, HP LaserJet 3015

295

part numbers, HP LaserJet 3020/3030

301

printer, part numbers

311

printer, replacing

59, 154

removing HP LaserJet 3015

111

separation stage, image formation process

sequence

operations

troubleshooting steps

188

serial number, locating

Service menu

secondary

262

settings

servicing product

103

settings

country/region

264

fax data-store parameters

263

NVRAM init

265

Settings cleared error message

201

sheet, grounding

291

SHUNT function

side covers

part numbers

309

removing printer

161

removing scanner, HP LaserJet 3015

110

signals, VIDEO

size

margins, minimum

207

product specifications

scanned images

221

space requirements

skew

copies or scans, troubleshooting

230

printed pages, troubleshooting

213, 217

specifications

smears, toner

210

soft reset

265

software

installation, troubleshooting

191

ordering

282

supported

ENWW

Index

343