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HP 3030 Service Manual - Page 356

ADF feeding operations, HP LaserJet 3015, No Dial Tone error message - laserjet parts manual

UPC - 829160074764

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LIU data path 97 hook switch control 98 operations 75 part numbers 305 regional versions 96 removing 171 ring detect 98 safety isolation circuitry 97 safety protection 97 loading input trays 43 originals to copy or scan 44 long pages, copying or scanning 229 long-document jams, ADF 95 loose toner, troubleshooting 211 LSTR (Last Rotation Period) 73 M machine screws 284 Macintosh operating systems supported 3 main input tray capacity 8, 10 feeding operations 84 feeding problems, troubleshooting 227 loading 43 media supported 37 part number 305, 307 removing 158 replacing 60 main motor, removing 182 main wiring diagrams 269 maintenance agreements 17 manuals, ordering 282 margins faxing 10, 13 printer, minimum 207 scanner 9, 11 media ADF feeding operations, HP LaserJet 3015 88 ADF feeding operations, HP LaserJet 3020/3030 94 curl, troubleshooting 214, 226 envelopes 40 feed system operations 84 fuser modes 37 labels 40 loading 43 size, maximum 9, 10 size, minimum 8, 10 specifications 37, 39, 41 troubleshooting 39 weight 9, 11 media guides cleaning 210 troubleshooting 229 media jams. See jams 338 Index media lever, HP LaserJet 3015 part numbers 295 removing 115 memory base 9, 11 buffer 77 flash, fax 99 included 2 NVRAM init 265 RAM 76 Memory Enhancement technology (MEt) 77 Memory is low error message 198 menu structure report, printing 241 menu structure, control panel 33 menus developer 263 secondary service 262 messages alert and warning 193 control panel 193 critical 201 startup 75 mirror operations 83 misalignment, troubleshooting 213, 217 model number, locating 7 modems connecting to HP LaserJet 3015 all-in-one 233 connecting to HP LaserJet 3030 all-in-one 233 features 2, 231 speed 10, 13 motors HP LaserJet 3015 component locations 274 operations 79 removing 182 stepping, part number 311 multifeeds ADF 230 printer input trays 227 N No Dial Tone error message 198 No document sent error message 198 No fax answer error message 199 No fax detected error message 200 No fax pages to reprint error message 200 noise specifications 12 NVRAM included 76 init 265 O off-hook 98 on-hook 98 on/off switch, locating 5 one-touch report 241 Online Customer Care, HP 282 operating environment, specifications 8, 30 ENWW

Section	Page
Product Information	19
Product configurations	20
HP LaserJet 3015, 3020, and 3030 all-in-one products	20
HP LaserJet 3015 all-in-one product	21
HP LaserJet 3020/3030 all-in-one product	21
Product features	22
Overview of products	23
Hardware components	23
Product identification	25
Model and serial numbers	25
Product specifications	26
Physical specifications	26
Environmental specifications (all models)	26
HP LaserJet 3015 performance specifications	26
HP LaserJet 3020/3030 performance specifications	28
Electrical specifications (all models)	30
Acoustic emissions (all models)	30
Skew specifications (all models)	30
HP LaserJet 3030 fax capabilities	31
HP LaserJet 3015, 3020, and 3030 all-in-one battery	32
Warranty statement	33
HP’s Premium Protection print-cartridge warranty	34
Extended warranty	35
Print-cartridge information	36
Refilled print cartridges	36
HP LaserJet printing supplies	36
HP Printing Supplies Returns and Recycling Program information	36
FCC regulations	38
Telephone Consumer Protection Act (United States)	40
IC CS-03 requirements	41
Declaration of Conformity	42
Safety statements	43
Laser safety statement	43
Canada DOC regulations	43
Laser statement for Finland	44
Korean EMI statement	44
Australian EMC requirements	44
Regulatory information for the European Union countries/regions	45
Operation	47
Operating environment	48
Identifying the control-panel components	49
Control-panel menu structure	51
To use the control-panel buttons	51
To print the control-panel menu structure	51
Product media specifications	55
Main input tray (all models)	55
Automatic document feeder (ADF) specifications	56
To gain access to the optimizing feature	56
Guidelines for using media	57
Paper and transparencies	57
Common media problems table	57
Labels	58
Envelopes	58
Card stock and heavy media	59
Loading media	61
Media input tray	61
Priority input tray	61
Specific types of media	61
Media information for ADF originals	61
Media information for the flatbed (HP LaserJet 3020 and 3030)	62
Loading originals to copy or scan	62
Loading originals into the LJ 3020 and 3030 ADF input tray	63
Loading originals onto the LJ 3020 and 3030 flatbed scanner	64
Maintenance	65
Life expectancies of parts that wear	66
Scanner calibration	67
Cleaning the product	68
To clean the print path	68
Cleaning the glass	68
Cleaning the print-cartridge area	72
To cleaning the print-cartridge area (all models)	72
Cleaning the printer pickup roller (all models)	73
Cleaning the printer separation pad (all models)	74
User replaceable parts	75
Printer pickup roller (all models)	75
Printer separation pad (all models)	77
Printer main input tray (all models)	78
HP LaserJet 3015 ADF pickup roller	79
HP LaserJet 3015 ADF separation pad set	80
HP LaserJet 3015 ADF input tray	80
HP LaserJet 3015 ADF output bin	81
HP LaserJet 3020 and 3030 ADF pickup roller	81
HP LaserJet 3020 and 3030 ADF separation pad	84
HP LaserJet 3020 and 3030 control-panel bezel	84
Operational overview	87
Basic functions (all models)	88
Basic sequence of operation	89
Formatter system	93
Central processing unit	93
Line interface unit (HP LaserJet 3015 and 3030 only)	93
Standard boot process	93
RAM	94
Parallel interface or universal serial bus (USB) interface	94
Control panel	94
EconoMode	94
MEt	95
Enhanced I/O	95
PJL overview	95
Printer functions (all models)	96
Engine control system (engine control unit and power-supply assembly)	96
Image-formation system	101
Print cartridge	102
Printer paper-feed system	102
Jam detection in the printer	103
HP LaserJet 3015 all-in-one unique components	105
Basic operation	105
HP LaserJet 3020 and 3030 all-in-one unique components	111
Scanner and ADF functions and operation	111
Fax functions and operation (HP LaserJet 3015 and 3030 only)	114
PSTN operation	114
The fax subsystem	114
Formatter in the fax subsystem	114
LIU in the fax subsystem	114
Fax page storage in flash memory	117
Removal and replacement	119
Removal and replacement strategy	121
Required tools	121
Before performing service	121
After performing service	122
Parts removal order	122
HP LaserJet 3015 all-in-one	125
Link assemblies and scanner support frame springs	125
Scanner side covers	128
Separation-pad set	129
Control-panel bezel	130
Control-panel assembly	131
Media lever and media lever torsion spring	132
Separation pad assembly	133
Scanner assembly	136
Scanner assembly top cover	144
Top-cover assembly	147
Pickup roller	148
White platen	149
HP LaserJet 3020 and 3030 all-in-one	151
ADF input tray	151
Flatbed lid	152
Link assemblies and scanner support frame springs	154
Control-panel bezel	157
Control-panel assembly	157
ADF separation pad	158
ADF input-tray flag	159
ADF pickup roller	160
ADF scanner glass	161
Scanner assembly	163
Printer (product base)	171
Printer separation pad	172
Print cartridge	172
Printer pickup roller	174
Media input tray	176
Transfer roller	177
Printer side covers	179
Print-cartridge door	181
Rear cover and fuser cover	182
Front cover	183
Installing the scanner cushions	185
Speaker assembly	186
Power supply	187
Formatter and line interface unit (LIU)	189
Scanner support frame	193
Engine controller unit	195
Laser/scanner assembly	199
Main motor	200
Fuser	202
Paper-pickup assembly	204
Troubleshooting	205
Basic troubleshooting	206
Control-panel messages	211
Alert and warning messages	211
Critical error messages	219
Event-log codes	222
Solving image-quality problems	224
Checking the print cartridge	224
Solving print image-quality problems	224
Solving scanning (copying) image-quality problems	234
Repetitive image defect ruler	240
Solving paper-feed problems	241
Jams occur in the printer	241
Solving print paper-feed problems	243
Jams occur in the automatic document feeder (ADF)	245
Solving scanner (copier) paper-feed problems	247
Solving problems with digital subscriber line (DSL) connections	249
Connecting additional devices	249
Functional checks	253
Control-panel test	253
Half self-test functional check	253
Drum rotation functional check	255
High-voltage contacts check	256
Updating the firmware code	258
Troubleshooting tools	259
Printing a configuration report, demonstration page, or menu structure	259
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)	259
T.30 protocol trace (HP LaserJet 3015 and 3030 only)	259
Service-mode functions	280
Secondary service menu	280
Developer’s menu	281
Adjusting the country/region code parameters	282
Soft reset	283
NVRAM init	283
System settings for localized products	284
Printer job language (PJL) software commands	286
Main wiring	287
Component locations, HP LaserJet 3015 all-in-one	290
Component locations, HP LaserJet 3020 and 3030 all-in-one	294
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)	295
Parts and diagrams	299
Ordering parts and supplies	300
Parts that wear	300
Parts	300
World-wide customer support	300
Accessories	302
Common hardware	302
How to use the parts lists and diagrams	303
HP LaserJet 3015 scanner assembly	304
HP LaserJet 3020/3030 scanner assembly	314
HP LaserJet 3015/3020/3030 printer base	322
Alphabetical parts list	338
Numerical parts list	344

Match case Limit results 1 per page

LIU

data path

hook switch control

operations

part numbers

305

regional versions

removing

171

ring detect

safety isolation circuitry

safety protection

input trays

originals to copy or scan

long pages, copying or scanning

229

long-document jams, ADF

loose toner, troubleshooting

211

LSTR (Last Rotation Period)

machine screws

284

Macintosh operating systems supported

main input tray

capacity

8, 10

feeding operations

feeding problems, troubleshooting

227

media supported

part number

305, 307

removing

158

replacing

main motor, removing

182

main wiring diagrams

269

maintenance agreements

manuals, ordering

282

margins

faxing

10, 13

printer, minimum

207

scanner

9, 11

media

ADF feeding operations, HP LaserJet 3015

ADF feeding operations, HP LaserJet 3020/3030

curl, troubleshooting

214, 226

envelopes

feed system operations

fuser modes

labels

size, maximum

9, 10

size, minimum

8, 10

specifications

37, 39, 41

troubleshooting

weight

9, 11

media guides

cleaning

210

troubleshooting

229

media jams.

See

jams

media lever, HP LaserJet 3015

part numbers

295

removing

115

memory

base

9, 11

buffer

flash, fax

included

NVRAM init

265

RAM

Memory Enhancement technology (MEt)

Memory is low error message

198

menu structure report, printing

241

menu structure, control panel

menus

developer

263

secondary service

262

messages

alert and warning

193

control panel

193

critical

201

startup

mirror operations

misalignment, troubleshooting

213, 217

model number, locating

modems

connecting to HP LaserJet 3015 all-in-one

233

connecting to HP LaserJet 3030 all-in-one

233

features

2, 231

speed

10, 13

motors

HP LaserJet 3015 component locations

274

operations

removing

182

stepping, part number

311

multifeeds

ADF

230

printer input trays

227

No Dial Tone error message

198

No document sent error message

198

No fax answer error message

199

No fax detected error message

200

No fax pages to reprint error message

200

noise specifications

NVRAM

included

init

265

off-hook

on-hook

on/off switch, locating

one-touch report

241

Online Customer Care, HP

282

operating environment, specifications

8, 30

338

Index

ENWW