Home » HP Manuals » Multifunction Devices » HP 3030 » Manual Viewer

HP 3030 Service Manual - Page 357

ADF feeding operations, HP LaserJet 3020/3030, formatter, HP LaserJet 3015 - 79 error

UPC - 829160074764

Add to My Manuals
Save this manual to your list of manuals

Page 357 highlights

operating systems supported 3 operations ADF, HP LaserJet 3015 87 ADF, HP LaserJet 3020/3030 94 boot process 75 components 70 ECU 78 fax 96 formatter 75 HP LaserJet 3015 87 HP LaserJet 3020/3030 93 image formation 83 jam detection 85 LIU 75 motor 79 optical system, HP LaserJet 3015 91 optical system, HP LaserJet 3020/3030 93 paper-feed system, printer 84 power system 80 print cartridges 84 sequences 71 troubleshooting image formation 235 optical system operations HP LaserJet 3015 91 HP LaserJet 3020/3030 93 optimizing feature 38 order of operations 71 removing and replacing parts 104 troubleshooting steps 188 ordering parts and supplies 282 originals to copy or scan ADF, media supported 43 loading 44 Out of range error message 200 output bins. See bins overcurrent/overvoltage protection 81 overhead transparencies cleaning print path with 50 loading 39, 43 overlay, control panel. See bezel, control panel P Page Protect 77 Page too complex error message 200 pages per minute ADF 3 printing 2, 8 panels, removing. See covers, removing paper ADF feeding operations, HP LaserJet 3015 88 ADF feeding operations, HP LaserJet 3020/3030 94 breaking reams 227 curl, troubleshooting 214, 226 feed system operations 84 fuser modes 37 ENWW loading 43 size, maximum 9, 10 size, minimum 8, 10 specifications 37, 39 storing 226 troubleshooting 39 weight 9, 11 paper delivery sensor (PS803) 85 paper feed problems, troubleshooting copier/scanner 229 printer 225 paper guides cleaning 210 troubleshooting 229 paper jams ADF 227, 230 clearing 223 detection operations 85 detection operations, HP LaserJet 3020/3030 95 error messages 200 multifeeds 227 output bin 225 preventing 43 paper lift plate 84 paper path ADF feeding operations, HP LaserJet 3020/3030 95 cleaning 50 paper top sensor (PS801) 84, 85 paper-out sensor (PS201) 84, 85 paper-pickup assembly, part numbers 316 paper-pickup assembly, removing 186 paper-present sensor, ADF 95 parallel cable, ordering 284 parallel port 10, 11 parallel ports 192 parameters, fax data-store 263 part numbers about 285 ADF, HP LaserJet 3015 287 ADF, HP LaserJet 3020/3030 297, 301 bins 305, 307 bushing 315 control panel bezels, HP LaserJet 3020 301 control panel bezels, HP LaserJet 3030 302 control panel overlays, HP LaserJet 3015 291 control panel, HP LaserJet 3015 287 covers 309, 311 covers, HP LaserJet 3015 291 cushion, scanner 309 engine-controller-PCB assembly 313 flatbed, HP LaserJet 3020/3030 297 flexible flat cable, HP LaserJet 3015 291 formatter, HP LaserJet 3015 287 formatter, HP LaserJet 3020/3030 297 frame assembly, HP LaserJet 3015 293 fuser (fixing assy) assembly 318 Index 339

Section	Page
Product Information	19
Product configurations	20
HP LaserJet 3015, 3020, and 3030 all-in-one products	20
HP LaserJet 3015 all-in-one product	21
HP LaserJet 3020/3030 all-in-one product	21
Product features	22
Overview of products	23
Hardware components	23
Product identification	25
Model and serial numbers	25
Product specifications	26
Physical specifications	26
Environmental specifications (all models)	26
HP LaserJet 3015 performance specifications	26
HP LaserJet 3020/3030 performance specifications	28
Electrical specifications (all models)	30
Acoustic emissions (all models)	30
Skew specifications (all models)	30
HP LaserJet 3030 fax capabilities	31
HP LaserJet 3015, 3020, and 3030 all-in-one battery	32
Warranty statement	33
HP’s Premium Protection print-cartridge warranty	34
Extended warranty	35
Print-cartridge information	36
Refilled print cartridges	36
HP LaserJet printing supplies	36
HP Printing Supplies Returns and Recycling Program information	36
FCC regulations	38
Telephone Consumer Protection Act (United States)	40
IC CS-03 requirements	41
Declaration of Conformity	42
Safety statements	43
Laser safety statement	43
Canada DOC regulations	43
Laser statement for Finland	44
Korean EMI statement	44
Australian EMC requirements	44
Regulatory information for the European Union countries/regions	45
Operation	47
Operating environment	48
Identifying the control-panel components	49
Control-panel menu structure	51
To use the control-panel buttons	51
To print the control-panel menu structure	51
Product media specifications	55
Main input tray (all models)	55
Automatic document feeder (ADF) specifications	56
To gain access to the optimizing feature	56
Guidelines for using media	57
Paper and transparencies	57
Common media problems table	57
Labels	58
Envelopes	58
Card stock and heavy media	59
Loading media	61
Media input tray	61
Priority input tray	61
Specific types of media	61
Media information for ADF originals	61
Media information for the flatbed (HP LaserJet 3020 and 3030)	62
Loading originals to copy or scan	62
Loading originals into the LJ 3020 and 3030 ADF input tray	63
Loading originals onto the LJ 3020 and 3030 flatbed scanner	64
Maintenance	65
Life expectancies of parts that wear	66
Scanner calibration	67
Cleaning the product	68
To clean the print path	68
Cleaning the glass	68
Cleaning the print-cartridge area	72
To cleaning the print-cartridge area (all models)	72
Cleaning the printer pickup roller (all models)	73
Cleaning the printer separation pad (all models)	74
User replaceable parts	75
Printer pickup roller (all models)	75
Printer separation pad (all models)	77
Printer main input tray (all models)	78
HP LaserJet 3015 ADF pickup roller	79
HP LaserJet 3015 ADF separation pad set	80
HP LaserJet 3015 ADF input tray	80
HP LaserJet 3015 ADF output bin	81
HP LaserJet 3020 and 3030 ADF pickup roller	81
HP LaserJet 3020 and 3030 ADF separation pad	84
HP LaserJet 3020 and 3030 control-panel bezel	84
Operational overview	87
Basic functions (all models)	88
Basic sequence of operation	89
Formatter system	93
Central processing unit	93
Line interface unit (HP LaserJet 3015 and 3030 only)	93
Standard boot process	93
RAM	94
Parallel interface or universal serial bus (USB) interface	94
Control panel	94
EconoMode	94
MEt	95
Enhanced I/O	95
PJL overview	95
Printer functions (all models)	96
Engine control system (engine control unit and power-supply assembly)	96
Image-formation system	101
Print cartridge	102
Printer paper-feed system	102
Jam detection in the printer	103
HP LaserJet 3015 all-in-one unique components	105
Basic operation	105
HP LaserJet 3020 and 3030 all-in-one unique components	111
Scanner and ADF functions and operation	111
Fax functions and operation (HP LaserJet 3015 and 3030 only)	114
PSTN operation	114
The fax subsystem	114
Formatter in the fax subsystem	114
LIU in the fax subsystem	114
Fax page storage in flash memory	117
Removal and replacement	119
Removal and replacement strategy	121
Required tools	121
Before performing service	121
After performing service	122
Parts removal order	122
HP LaserJet 3015 all-in-one	125
Link assemblies and scanner support frame springs	125
Scanner side covers	128
Separation-pad set	129
Control-panel bezel	130
Control-panel assembly	131
Media lever and media lever torsion spring	132
Separation pad assembly	133
Scanner assembly	136
Scanner assembly top cover	144
Top-cover assembly	147
Pickup roller	148
White platen	149
HP LaserJet 3020 and 3030 all-in-one	151
ADF input tray	151
Flatbed lid	152
Link assemblies and scanner support frame springs	154
Control-panel bezel	157
Control-panel assembly	157
ADF separation pad	158
ADF input-tray flag	159
ADF pickup roller	160
ADF scanner glass	161
Scanner assembly	163
Printer (product base)	171
Printer separation pad	172
Print cartridge	172
Printer pickup roller	174
Media input tray	176
Transfer roller	177
Printer side covers	179
Print-cartridge door	181
Rear cover and fuser cover	182
Front cover	183
Installing the scanner cushions	185
Speaker assembly	186
Power supply	187
Formatter and line interface unit (LIU)	189
Scanner support frame	193
Engine controller unit	195
Laser/scanner assembly	199
Main motor	200
Fuser	202
Paper-pickup assembly	204
Troubleshooting	205
Basic troubleshooting	206
Control-panel messages	211
Alert and warning messages	211
Critical error messages	219
Event-log codes	222
Solving image-quality problems	224
Checking the print cartridge	224
Solving print image-quality problems	224
Solving scanning (copying) image-quality problems	234
Repetitive image defect ruler	240
Solving paper-feed problems	241
Jams occur in the printer	241
Solving print paper-feed problems	243
Jams occur in the automatic document feeder (ADF)	245
Solving scanner (copier) paper-feed problems	247
Solving problems with digital subscriber line (DSL) connections	249
Connecting additional devices	249
Functional checks	253
Control-panel test	253
Half self-test functional check	253
Drum rotation functional check	255
High-voltage contacts check	256
Updating the firmware code	258
Troubleshooting tools	259
Printing a configuration report, demonstration page, or menu structure	259
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)	259
T.30 protocol trace (HP LaserJet 3015 and 3030 only)	259
Service-mode functions	280
Secondary service menu	280
Developer’s menu	281
Adjusting the country/region code parameters	282
Soft reset	283
NVRAM init	283
System settings for localized products	284
Printer job language (PJL) software commands	286
Main wiring	287
Component locations, HP LaserJet 3015 all-in-one	290
Component locations, HP LaserJet 3020 and 3030 all-in-one	294
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)	295
Parts and diagrams	299
Ordering parts and supplies	300
Parts that wear	300
Parts	300
World-wide customer support	300
Accessories	302
Common hardware	302
How to use the parts lists and diagrams	303
HP LaserJet 3015 scanner assembly	304
HP LaserJet 3020/3030 scanner assembly	314
HP LaserJet 3015/3020/3030 printer base	322
Alphabetical parts list	338
Numerical parts list	344

Match case Limit results 1 per page

operating systems supported

operations

ADF, HP LaserJet 3015

ADF, HP LaserJet 3020/3030

boot process

components

ECU

fax

formatter

HP LaserJet 3015

HP LaserJet 3020/3030

image formation

jam detection

LIU

motor

optical system, HP LaserJet 3015

optical system, HP LaserJet 3020/3030

paper-feed system, printer

power system

print cartridges

sequences

troubleshooting image formation

235

optical system operations

HP LaserJet 3015

HP LaserJet 3020/3030

optimizing feature

order of

operations

removing and replacing parts

104

troubleshooting steps

188

ordering parts and supplies

282

originals to copy or scan

ADF, media supported

Out of range error message

200

output bins.

See

bins

overcurrent/overvoltage protection

overhead transparencies

cleaning print path with

39, 43

overlay, control panel.

See

bezel, control panel

Page Protect

Page too complex error message

200

pages per minute

ADF

printing

2, 8

panels, removing.

See

covers, removing

paper

ADF feeding operations, HP LaserJet 3015

ADF feeding operations, HP LaserJet 3020/3030

breaking reams

227

curl, troubleshooting

214, 226

feed system operations

fuser modes

size, maximum

9, 10

size, minimum

8, 10

specifications

37, 39

storing

226

troubleshooting

weight

9, 11

paper delivery sensor (PS803)

paper feed problems, troubleshooting

copier/scanner

229

printer

225

paper guides

cleaning

210

troubleshooting

229

paper jams

ADF

227, 230

clearing

223

detection operations

detection operations, HP LaserJet 3020/3030

error messages

200

multifeeds

227

output bin

225

preventing

paper lift plate

paper path

ADF feeding operations, HP LaserJet 3020/3030

cleaning

paper top sensor (PS801)

84, 85

paper-out sensor (PS201)

84, 85

paper-pickup assembly, part numbers

316

paper-pickup assembly, removing

186

paper-present sensor, ADF

parallel cable, ordering

284

parallel port

10, 11

parallel ports

192

parameters, fax data-store

263

part numbers

about

285

ADF, HP LaserJet 3015

287

ADF, HP LaserJet 3020/3030

297, 301

bins

305, 307

bushing

315

control panel bezels, HP LaserJet 3020

301

control panel bezels, HP LaserJet 3030

302

control panel overlays, HP LaserJet 3015

291

control panel, HP LaserJet 3015

287

covers

309, 311

covers, HP LaserJet 3015

291

cushion, scanner

309

engine-controller-PCB assembly

313

flatbed, HP LaserJet 3020/3030

297

flexible flat cable, HP LaserJet 3015

291

formatter, HP LaserJet 3015

287

formatter, HP LaserJet 3020/3030

297

frame assembly, HP LaserJet 3015

293

fuser (fixing assy) assembly

318

ENWW

Index

339