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HP 3180 User Guide - Page 71

Distinctive Ring, All Rings, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA - software

UPC - 883585707454

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(continued) Problem Possible solution The HP Fax is having problems sending a manual fax NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the HP Fax, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. • Make sure the telephone you use to initiate the fax call is connected directly to the HP Fax. To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the HP Fax. • If you are sending a fax manually from your phone that is connected directly to the HP Fax, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP Fax. NOTE: If using a serial-type phone system, please connect your phone directly on top of the HP Fax cable which has a wall plug attached to it. The HP Fax cannot receive faxes, but can send faxes If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the HP Fax is set to All Rings. For more information, see Change the answer ring pattern for distinctive ring. If you select Tel mode, you will need to receive faxes manually; otherwise, the HP Fax will not receive the fax. For information on receiving faxes manually, see Receive a fax manually. If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. If you have a computer dial-up modem on the same phone line with the HP Fax, check to make sure that the software that came with your modem is not set to receive faxes automatically. Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the HP Fax from receiving fax calls. Solve fax problems 67

Section	Page
Contents	5
Get started	9
Find other resources for the product	9
Understand the HP Fax parts	9
Front view	10
Back view	10
Control panel buttons and lights	11
Load full-size paper	12
Load originals	14
Change HP Fax settings	15
Send a basic fax	15
Set the answer mode	16
Set up faxing for the HP Fax	16
Set up faxing (parallel phone systems)	17
Serial-type fax setup	18
Use the HP Fax	19
Control panel menus	19
Use control panel menus	20
Control-panel message types	20
Text and symbols	21
Type numbers and text on the control-panel keypad	21
To enter text	21
To enter a space, pause, or symbol	22
To erase a letter, number, or symbol	22
Available symbols for dialing fax numbers	22
Set up speed-dial entries	22
Set up fax numbers as speed-dial entries or groups	23
Set up speed-dial entries	23
Set up a speed-dial group	23
Print and view a list of speed-dial entries	24
Select print media	24
Tips for selecting and using print media	24
Understand specifications for supported media	25
Understand supported sizes	25
Understand supported media types and weights	25
Set minimum margins	25
Fax	26
Send a fax	26
Send a fax manually from a phone	26
Send a fax using monitor dialing	28
Send a fax from memory	28
Schedule a fax to send later	29
Send a fax to multiple recipients	29
Send a color original or image/embedded picture fax	30
Change the fax resolution and Lighter/Darker settings	31
Change the fax resolution	31
Change the Lighter / Darker setting	32
Set new default settings	32
Send a fax in Error Correction Mode	33
Receive a fax	33
Receive a fax manually	33
Set up backup fax reception	34
Reprint received faxes from memory	35
Poll to receive a fax	35
Forward faxes to another number	36
Set the paper size for received faxes	36
Set automatic reduction for incoming faxes	37
Block junk fax numbers	37
Set the junk fax mode	37
Add numbers to the junk fax list	38
Remove numbers from the junk fax list	38
Change fax settings	39
Configure the fax header	39
Set the number of rings before answering	39
Change the answer ring pattern for distinctive ring	40
Set the fax error correction mode	40
Set the dial type	40
Set the redial options	41
Set the fax speed	41
Fax over the Internet	42
Cancel a fax	42
Copy	43
Make copies from the control panel	43
Change the copy settings	43
Set the number of copies	44
Set the copy paper size	44
Set the copy paper type	44
Change copy speed or quality	45
Resize an original to fit onto letter or A4 paper	45
Copy a legal-size document onto letter paper	46
Adjust the lightness and darkness of your copy	46
Enhance blurred areas of your copy	46
Enhance light areas of your copy	47
Cancel a copy job	47
Configure and manage	48
Manage the HP Fax	48
Use reports	48
Print fax confirmation reports	48
Print fax error reports	49
Print and view the fax log	49
Test fax setup	50
The fax test failed	50
Maintain and troubleshoot	55
Work with print cartridges	55
Print cartridges	55
Handle the print cartridges	56
Replace the print cartridges	56
Align the print cartridges	59
Clean the print cartridges	59
Clean the print cartridge contacts	60
Clean the area around the ink nozzles	61
Store print cartridges	62
Clean the HP Fax	63
Clean the glass strip	63
Clean the white strip	64
Clean the exterior	65
Troubleshooting tips and resources	65
Solve printing problems	65
Poor print quality and unexpected printouts	66
Solve paper-feed problems	67
Solve copy problems	67
Solve fax problems	69
Troubleshoot setup issues	74
Clear paper jams	75
Avoid paper jams	76
HP supplies and fax specifications	77
Order printing supplies online	77
Supplies	77
HP media	77
Print cartridges	77
Physical specifications	78
Product features and capacities	78
Memory specifications	78
Print specifications	78
Copy specifications	78
Fax specifications	79
Environmental specifications	79
Electrical specifications	79
Acoustic emission specifications (noise levels per ISO 7779)	79
Support and warranty	81
Obtain electronic support	81
Obtain HP telephone support	81
Before you call	81
Support process	82
HP support by phone	82
Phone support period	82
Placing a call	82
After the phone support period	82
Additional warranty options	82
Prepare the HP Fax for shipment	82
Pack the HP Fax	83
Warranty	84
Regulatory information	85
FCC statement	85
Noise emission statement for Germany	86
Notice to users of the U.S. telephone network: FCC requirements	86
Notice to users of the Canadian telephone network	87
Notice to users in the European Economic Area	87
Regulatory model number	88
Environmental product stewardship program	88
Paper use	88
Plastics	88
Material safety data sheets	88
Energy consumption	88
Recycling program	88
HP inkjet supplies recycling program	88
Disposal of waste equipment by users in private households in the European Union	90
Declaration of conformity	91

Match case Limit results 1 per page

Problem

Possible solution

The HP Fax is having problems

sending a manual fax

NOTE:

This possible solution applies only in the

countries/regions that receive a 2-wire phone cord in the

box with the HP Fax, including: Argentina, Australia,

Brazil, Canada, Chile, China, Colombia, Greece, India,

Indonesia, Ireland, Japan, Korea, Latin America,

Malaysia, Mexico, Philippines, Poland, Portugal, Russia,

Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA,

Venezuela, and Vietnam.

•

Make sure the telephone you use to initiate the fax

call is connected directly to the HP Fax. To send a fax

manually, the telephone must be connected directly

to the port labeled 2-EXT on the HP Fax.

•

If you are sending a fax manually from your phone

that is connected directly to the HP Fax, you must use

the keypad on the telephone to send the fax. You

cannot use the keypad on the control panel of the HP

Fax.

NOTE:

If using a serial-type phone system, please

connect your phone directly on top of the HP Fax

cable which has a wall plug attached to it.

The HP Fax cannot receive faxes, but

can send faxes

If you are not using a distinctive ring service, check to

make sure that the

Distinctive Ring

feature on the HP

Fax is set to

All Rings

. For more information, see

Change

the answer ring pattern for distinctive ring

If you select

Tel

mode, you will need to receive faxes

manually; otherwise, the HP Fax will not receive the fax.

For information on receiving faxes manually, see

Receive

a fax manually

If you have a voice mail service at the same phone

number you use for fax calls, you must receive faxes

manually, not automatically. This means that you must be

available to respond in person to incoming fax calls. If you

want to receive faxes automatically instead, contact your

telephone company to subscribe to a distinctive ring

service, or to obtain a separate phone line for faxing.

If you have a computer dial-up modem on the same phone

line with the HP Fax, check to make sure that the software

that came with your modem is not set to receive faxes

automatically. Modems that are set up to receive faxes

automatically take over the phone line to receive all

incoming faxes, which prevents the HP Fax from receiving

fax calls.

(continued)

Solve fax problems