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HP 3380 Service Manual - Page 326

Telephone Consumer Protection Act, STBY Standby period - laser printer black streaks

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serial number 6 service menu 33 service parts kit ordering 253 settings default 243 print job 75 shaft, pickup roller 145 shields, pickup assembly 144 signals, VIDEO 69 size margins, minimum 180, 189 printer 7, 26 scanned images 193 skew copies or scans, troubleshooting 202 printed pages, troubleshooting 186, 189, 198 specifications 9 slots, DIMM 2 smears, toner 183 soft reset 241 software included 2 installation, troubleshooting 164 ordering 250 solenoid (SL1) locating 88 observing 213 operations 86, 87 removing 141 space requirements 26 speaker removing 114 special media common problems 36 specifications 37, 39 specifications acoustic 9 battery 10 electrical 8 fax 10 media 34 specks, toner 181, 187 speed data transfer 75 during copying 7 printing and copying 7 processor 73 speed dial report 217 spots printed pages 181, 187 scanned images 192 stages image formation 85, 209 operation sequence 69, 71 star screws 252 startup messages 74 310 Index statements Australian EMC 23 Declaration of Conformity 21, 22 FCC Part 68 requirements 17 Finland laser 23 IC CS-03 requirements 20 Korean EMI 23 laser safety 22 Telephone Consumer Protection Act 19 static eliminator, operations 85 stationary jams ADF 78 status control 28 status information, relaying 73, 75 STBY (Standby) period 69 storage environment, specifications 7 stored fax pages advantages of flash memory storage 92 storing paper 197 straight-through paper path 45 streaks, vertical black 191 stripes, vertical white 188, 190 subpads operations 86 supplies, ordering 250 support, technical 250 SW301, overriding 213 switches engine test 208 paper path test 213 system reset 241 system settings default 243 T T.30 protocol trace report, printing 217 technical support 250 Technical Training 250 Telephone Consumer Protection Act 19 telephone port 5 telephones, connecting extra 207 temperature fuser settings 183, 184 specifications 7 storing paper 197 troubleshooting 187 tests drum rotation 210 engine 208 half-self functional check 209 heating element 210 high-voltage power supply 211 paper path 213 text, troubleshooting misprinted 181, 185 scanned 192 thermistor connector 210 ENWW

Section	Page
Product information	17
Product configuration	18
Hardware description	18
Firmware description	18
Software and supported operating systems	18
Product features	20
Overview of product	21
Hardware components	21
Product identification	22
Model and serial numbers	22
Product specifications	23
Physical specifications	23
Environmental specifications	23
Performance	23
Electrical specifications	24
Acoustic emissions	25
Skew specifications	25
Fax specifications	26
Printable area (margins)	26
Battery specifications	26
Warranty statement	28
HP’s Premium Protection print-cartridge warranty	29
Extended warranty	30
Print-cartridge information	31
Refilled print cartridges	31
HP LaserJet printing supplies	31
HP Printing Supplies Returns and Recycling Program information	31
FCC regulations	33
Telephone Consumer Protection Act (United States)	35
IC CS-03 requirements	36
Declaration of Conformity	37
Safety statements	38
Laser safety statement	38
Canada DOC regulations	38
Laser statement for Finland	39
Korean EMI statement	39
Australia	39
Regulatory information for the European Union countries/regions	40
Operation	41
Operating environment	42
Identifying the control-panel components	43
Fax controls	43
Alphanumeric buttons	44
Menu and cancel controls	44
Copy, scan, and start controls	45
Control-panel menu structure	46
To use the control-panel buttons	46
To print the control-panel menu structure	46
Product media specifications	50
Supported media sizes and types	50
Guidelines for using media	52
Paper and transparencies	52
Common media problems	52
Labels	53
Envelopes	53
Card stock and heavy media	54
Loading media	56
Media input tray	56
Priority input tray	56
Specific types of media	56
Selecting originals for the automatic document feeder (ADF)	57
Specifications for ADF originals	57
Media information for the flatbed	58
Loading originals to copy or scan	59
To load originals onto the flatbed scanner	59
To load originals into the ADF input tray	59
Printer output paths	61
Output bin and straight-through output path	61
Maintenance	63
Life expectancies of parts that wear	64
Scanner calibration	65
Cleaning the product	66
Cleaning the glass	66
Cleaning the lid backing	67
Cleaning the paper path	67
Cleaning the print-cartridge area	68
Cleaning the pickup roller	70
Cleaning the printer separation pad	71
User-replaceable parts	72
Replacing the pickup roller	72
Replacing the printer separation pad	74
Replacing an ADF	77
Replacing an ADF pickup-roller assembly	78
Removing and replacing the product control-panel bezel	81
Operational overview	83
Basic functions	84
Basic sequence of operation (formatter-to-printer)	85
Basic sequence of operation (scanner)	87
Formatter system	89
Central processing unit	89
Line interface unit (LIU)	89
Motor controller PCA	89
Flash memory	89
Standard boot process	89
RAM	90
Parallel interface or universal serial bus (USB) interface	90
Control panel	90
EconoMode (Draft mode)	90
MEt	91
Enhanced I/O	91
PJL overview	91
Scanner and ADF functions and operation	92
Scanner functions	92
Scanner operation	93
ADF operation	93
ADF paper path and ADF sensors	94
ADF jam detection	94
Printer functions and operation	95
Engine control unit (power system)	95
Image-formation system	101
Printer paper-feed system	102
Jam detection	103
Fax functions and operation	105
PSTN operation	105
The fax subsystem	105
Formatter in the fax subsystem	105
LIU in the fax subsystem	105
Fax page storage in flash memory	108
Removal and replacement	111
Removal and replacement strategy	113
Required tools	113
Before performing service	113
After performing service	114
Print cartridge	114
Parts removal order	114
Scanner assemblies	117
Printer right-side cover	117
Scanner side covers	118
Automatic document feeder (ADF) assembly	120
ADF pickup-roller assembly	121
ADF document-feed guide/cleanout comb	123
ADF input-tray flag	124
ADF separation pad	125
Control-panel bezel	126
To reinstall the control-panel bezel	127
Control panel	128
Control-panel chassis	129
Speaker	130
Scanner PCA	131
ADF scanner glass	134
Separation of the scanner from the printer	135
Separate the scanner from the printer	135
External components	138
Height guides	138
Left-side door	138
Back cover	139
Printer top cover	141
Front-cover assembly	141
Printer assemblies	146
Laser/scanner assembly	146
Height flapper	146
Left and right support covers (front corner brackets)	147
Transfer upper guide assembly	148
Transfer roller	148
Line interface unit (LIU)	149
Formatter	150
Left bottom frame support	151
Fuser assembly	152
Output rollers	155
Stepping motor	157
Solenoid	157
Fan assembly	158
Pickup assembly	160
Paper lift-plate assembly and pickup roller shaft	161
To reinstall the paper lift-plate assembly	164
Right plate assembly	165
Left plate assembly	166
Bottom assemblies	168
ECU fuses and ECU pan	168
Paper-feed assembly	171
Troubleshooting	175
Basic troubleshooting	177
Control-panel messages	182
Alert and warning messages	182
Critical error messages	190
Event-log codes	193
Solving image-quality problems	195
Checking the print cartridge	195
Solving print image-quality problems	195
Solving scanning (copying) image-quality problems	204
Repetitive image-defect ruler	210
Solving paper-feed problems	211
Jams occur in the printer	211
Solving print paper-feed problems	213
Jams occur in the automatic document feeder (ADF)	215
Solving scanner (copier) paper-feed problems	218
Solving problems with digital subscriber line (DSL) connections	220
Connecting additional devices	221
Dedicated fax line	221
Shared phone line	221
To connect additional devices	221
Functional checks	224
Engine test	224
Control-panel check	224
Half self-test functional check	225
Drum-rotation functional check	226
Heating-element check	226
High-voltage power-supply check	227
Paper-path check	229
Updating or recovering the firmware code	231
Firmware update by using flash executable	231
Firmware-recovery DIMM	231
Troubleshooting tools	233
Printing a configuration report, demonstration page, or menu structure	233
Printing all fax reports at once	233
T.30 protocol trace	233
Service-mode functions	254
Secondary service menu	254
Developer’s menu	255
Adjusting the country/region code parameters	256
Soft reset	257
NVRAM init	257
Printer job language (PJL) software commands	258
System settings for localized products	259
Main wiring	261
Locations of connectors	263
Locations of connectors and switches	264
Parts and diagrams	265
Ordering parts and supplies	266
Parts	266
Related documentation and software	266
Parts that wear	266
Accessories	267
Memory	267
Print cartridges and toner supplies	267
Cables	267
Common hardware	268
Parts kits	269
How to use the parts lists and diagrams	269
Scanner assemblies	270
External assemblies	278
Internal assemblies	284
Alphabetical parts list	302
Numerical parts list	311

Match case Limit results 1 per page

serial number

service menu

service parts kit

ordering

253

settings

default

243

print job

shaft, pickup roller

145

shields, pickup assembly

144

signals, VIDEO

size

margins, minimum

180, 189

printer

7, 26

scanned images

193

skew

copies or scans, troubleshooting

202

printed pages, troubleshooting

186, 189, 198

specifications

slots, DIMM

smears, toner

183

soft reset

241

software

included

installation, troubleshooting

164

ordering

250

solenoid (SL1)

locating

observing

213

operations

86, 87

removing

141

space requirements

speaker

removing

114

special media

common problems

specifications

37, 39

specifications

acoustic

battery

electrical

fax

media

specks, toner

181, 187

speed

data transfer

during copying

printing and copying

processor

speed dial report

217

spots

printed pages

181, 187

scanned images

192

stages

image formation

85, 209

operation sequence

69, 71

star screws

252

startup messages

statements

Australian EMC

Declaration of Conformity

21, 22

FCC Part 68 requirements

Finland laser

IC CS-03 requirements

Korean EMI

laser safety

Telephone Consumer Protection Act

static eliminator, operations

stationary jams

ADF

status control

status information, relaying

73, 75

STBY (Standby) period

storage environment, specifications

stored fax pages

advantages of flash memory storage

storing paper

197

straight-through paper path

streaks, vertical black

191

stripes, vertical white

188, 190

subpads

operations

supplies, ordering

250

support, technical

250

SW301, overriding

213

switches

engine test

208

paper path test

213

system reset

241

system settings

default

243

T.30 protocol trace report, printing

217

technical support

250

Technical Training

250

Telephone Consumer Protection Act

telephone port

telephones, connecting extra

207

temperature

fuser settings

183, 184

specifications

storing paper

197

troubleshooting

187

tests

drum rotation

210

engine

208

half-self functional check

209

heating element

210

high-voltage power supply

211

paper path

213

text, troubleshooting

misprinted

181, 185

scanned

192

thermistor connector

210

310

Index

ENWW