HP 4300n HP LaserJet 4200 and 4300 series printer - User Guide
HP 4300n - LaserJet B/W Laser Printer Manual
UPC - 808736314381
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- HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 1
use hp LaserJet 4200 4200n 4200tn 4200dtn 4200dtns 4200dtnsl hp LaserJet 4300 4300n 4300tn 4300dtn 4300dtns 4300dtnsl - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 2
- HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 3
HP LaserJet 4200 and 4300 series printers Use - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 4
hard copies; and (b) place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to personal, internal users of the Hewlett-Packard printer associated with this user guide. The information contained in this document is subject to change without - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 5
41 Loading trays 42 Loading tray 1 42 Loading tray 2 or an optional 500-sheet tray 43 Loading an optional 1,500-sheet tray 45 Selecting which tray is used for printing 46 Printing by type and size of paper (locking trays 48 Manually feeding paper from tray 1 49 Selecting the correct fuser - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 6
Cleaning the inside of the printer 88 Cleaning the fuser 89 Running the cleaning page manually 89 Running the cleaning page automatically 90 Performing preventative maintenance 91 Replacing the stapler unit 92 Removing and replacing the stapler unit 92 4 Problem solving Overview 95 Clearing - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 7
144 Getting support 144 Obtaining extended service and support 145 Contacting the HP fraud hotline 145 Warranty information 146 Hewlett-Packard limited warranty statement 147 Limited warranty for print-cartridge life 148 Guidelines for repacking the printer 148 Service information form 149 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 8
paper 183 Supported types of paper 187 Guidelines for using paper 187 Paper weight equivalence table 189 Labels 190 Transparencies 190 Envelopes 191 Card stock and heavy paper 192 Printer specifications 193 Physical dimensions 193 Printer weight (without print cartridge 194 Environmental - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 9
lj4200 or http://www.hp.com/support/lj4300. HP Jetdirect Print Server Administrator's Guide The administrator's guide contains information for configuring and troubleshooting an HP Jetdirect (network) print server. You can print a copy from the CD-ROM that came with the printer. ENWW Where to look - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 10
Help contains information about printer options that are available in the printer drivers. Gain access to the online Help through the printer driver. Accessory guides These guides (install) contain instructions for installing and using accessories or print cartridges. These guides are included with - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 11
basics Overview Thank you for purchasing an HP LaserJet 4200 series or 4300 series printer. If you have not done so, see the getting started (start) guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to familiarize yourself - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 12
output. HP UltraPrecise toner for crisp, sharp output. Paper handling HP LaserJet 4200 and 4200n: hold 600 sheets of HP LaserJet 4300 and 4300n: hold 600 sheets of paper. paper. HP LaserJet 4200tn, 4200dtn, 4200dtns, and HP LaserJet 4300tn, 4300dtn, 4300dtns, and 4200dtnsl: hold - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 13
Expandable design HP LaserJet 4200 series HP LaserJet 4300 series Two EIO (enhanced input/output) slots for Two EIO slots for connecting to networks or connecting to networks or additional devices. additional devices. Expandable memory up to 416 MB. Expandable memory up to 416 MB. - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 14
tray and two 500-sheet trays HP Jetdirect 10/100Base-TX print server card for network connection dtn model dtns model dtnsl model 64 MB RAM, expandable up to 416 MB one 100-sheet tray and two 500-sheet trays HP Jetdirect 10/100Base-TX print server card for network connection duplexer - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 15
that is included in the HP LaserJet 4200dtnsl model, are not shown. For more information about optional accessories, see "Accessories and supplies" on page 15. Front view, tray 1 open 1 4 5 2 6 3 7 1 Top cover (print cartridge underneath) 2 Control panel 3 Tray 1 (100-sheet) 4 Top (standard - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 16
door (more than one DIMM can be installed) 3 EIO slots 4 Parallel interface port 5 Power connector 6 Fuser (can be removed to clear paper jams) 7 Rear output bin (straight-through paper path) 8 Duplexer cover (not installed if the optional duplexer is installed) 14 Chapter 1 Printer basics ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 17
accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports two EIO cards. One of the card slots is already used in the HP LaserJet 4200n/tn/dtn/dtns/dtnsl and 4300 n/tn/dtn/dtns/dtnsl models for the HP Jetdirect 10/100Base-TX print server card - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 18
is heavy and should be lifted by two people. To lift the printer, grip the handles on the sides of the printer. If the bottom of the printer is attached to an optional accessory (such as a 500-sheet tray and feeder, 1,500-sheet tray and feeder, or storage cabinet), the accessory latches must be - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 19
specifically designed for this printer. The section, "Part numbers" on page 18, is organized according to these types of accessories: paper handling memory, fonts, and mass storage cables and interfaces documentation maintenance printing supplies Ordering through service or support - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 20
you want to order. Part numbers Paper handling Item 500-sheet tray and feeder unit Part number Q2440A 1,500-sheet tray and feeder unit Q2444A Envelope feeder Duplexer (duplex printing accessory) 500-sheet stacker 500-sheet stapler/stacker 1,000-staple cartridge Stapler unit Q2438A Q2439A - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 21
cable EIO cards Part number C2950A C2951A Token Ring networks Fast Ethernet (10/100Base-TX single RJ-45 port) Connectivity card for USB, Serial, and LocalTalk J4167A J6057A J4135A Description or use For directly connecting the printer to a PC. HP Jetdirect print server cards for connecting - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 22
Item Printer maintenance kit 110 V printer kit (HP LaserJet 4200 series) 110 V printer kit (HP LaserJet 4300 series) 220 V printer kit (HP LaserJet 4200 series) 220 V printer kit (HP LaserJet 4300 series) Part number Q2429A Q2436A Description or use User-replaceable parts and instructions - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 23
Part number and where available Description or use Print cartridges HP UltraPrecise print cartridge. 12,000 pages (HP LaserJet 4200 series) Q1338A 18,000 pages (HP LaserJet 4300 series) Q1339A 1,000-staple cartridge Q3216A Box of three staple cartridges. HP LaserJet paper Letter - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 24
copiers, and fax machines. Good for high-volume printing. Satisfies U.S. Executive Order 13101 for environmentally preferable products. Specifications: 84 bright, 20 lb, 30 percent post-consumer content. HP Premium Choice LaserJet paper Letter (8.5 by 11 inch), HPU1132/North America 500 sheets - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 25
, sharp text and graphics, rely on the only transparencies specifically designed and tested to work with monochrome HP LaserJet printers. Specifications: 4.3-mil thickness. HP LaserJet tough paper Letter (8.5 by 11 inch), 50 sheets to a carton A4 (210 by 297 mm), 50 sheets to a carton Q1298A - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 26
9 SELECT button 10 UP ARROW button 11 BACK ARROW button 11 10 9 8 7 Control panel lights Light Ready Data Attention Indication when lit The printer is ready to print. The printer is processing information. Action is required. See the control panel display for an associated message. 24 Chapter - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 27
job. When the printer is paused, resumes printing or returns the printer to the Ready state. Exits the menus or Help. Opens the menus. In the menus, selects the menu item currently highlighted. Finishes a print job that is waiting for a form feed. Clears a continuable error, or shows the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 28
the printer for reference. For a complete list of menu items and possible values, see "Control panel menus" on page 151. Certain menu options appear only if the associated tray or accessory is installed. For example, the EIO menu appears only if you have an EIO card installed. To print a control - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 29
"Understanding accessory lights for the stacker and stapler/stacker" on page 122.) The printer might be in PowerSave mode. Press any button on the printer control panel. The accessory has an error condition that needs attention. (See "Understanding accessory lights for the stacker and stapler - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 30
Printer software Windows client Windows software Drivers Macintosh client Macintosh software PPDs HP LaserJet Utility Network administrator - Windows software Drivers Network administrator - Macintosh software PPDs HP LaserJet Utility* Fonts* * Not supported for the languages of Czech, - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 31
4.0 Windows 2000, XP Mac OS PCL 6 PCL 5e1 PS 1. Not included on Asian-language CD-ROM. 2. PostScript printer description files. PPDs2 You can obtain printer drivers for UNIX® and Linux Model Scripts by downloading them from the Internet or by requesting them from an HP - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 32
-based computers The CD-ROM contains printer drivers and other programs for Windows computers. Network administrators If the printer is attached to a network through an HP Jetdirect EIO card, you must configure the printer for that network before you can print. For Microsoft and Novell NetWare - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 33
Gain access to the Windows printer driver To configure the driver, gain access to it in one of the following ways: Operating system Windows 95, 98, and Me Windows NT 4.0 Windows 2000 Windows XP Temporarily change settings (in a program) On the File menu, click Print, and then click Properties - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 34
the driver. The illustrated screens make selecting printer features by using the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following operations: customize the printer control panel messages name the printer, assign it to a zone on the network, download files and - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 35
, see the HP Jetdirect Print Server Administrator's Guide (included with printers that contain an HP Jetdirect print server). HP Web Jetadmin software HP Web Jetadmin 6.5 is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 36
to match the HP Jetdirect products Various levels of security HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solaris networks. It is available for download at http://www.hp.com/support/net_printing. 34 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 37
the output bin" on page 36 "Stapling documents" on page 39 "Loading trays" on page 42 "Selecting which tray is used for printing" on page 46 "Selecting the correct fuser mode" on page 50 "Printing envelopes" on page 51 "Printing special paper" on page 57, for paper such as letterhead and - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 38
Selecting the output bin The printer has these output locations: the top (standard) output bin, the rear output bin, and the optional stacker or stapler/stacker. Printing to the top (standard) output bin The top output bin collects paper face-down, in the correct order. The top output bin should be - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 39
paper) might need to be loaded in a different direction. See "Orientation of paper when a stapler is installed" on page 38. To print to the optional stacker or optional stapler/stacker, select the option in the program, in the printer driver, or at the printer control panel. (Before you use - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 40
top edge toward the printer. Tray 1 duplex (2-sided) All other trays duplex (2-sided) For duplex (two-sided) printing and stapling from tray 1, load the front side facing down and the top edge toward the printer. For duplex printing and stapling from all other trays, load the front side facing - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 41
printer driver online Help for details.) The stapler will accept print jobs if it is out of staples, but the pages will not be stapled. The print driver can be configured to disable the staple option if staples are out. To select the stapler in the software (Windows) 1 On the File menu, click Print - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 42
, and then press SELECT ( ). 3 Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to OUTPUT SETUP, and then press SELECT ( ). 4 Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to STAPLER/ ( ). Selecting the stapler at the printer control panel changes the default setting to staple. It is possible that all - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 43
staples, jobs continue to print to the stapler/stacker, but they will not be stapled. To load staples 2 1 On the right side of the stapler/stacker, turn the stapler unit toward the front of the printer until the unit clicks into the open position. Grasp the blue staple-cartridge handle and pull the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 44
CAUTION To avoid paper jams, do not load trays while the printer is printing. 4 Do not fan the paper. Fanning can cause misfeeds. To load tray 1 1 Open tray 1. 2 Pull out the tray extension. 3 Set the side guides to the correct width. 5 4 Load paper in the tray. Make sure that the paper fits - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 45
1 Loading tray 2 or an optional 500-sheet tray The 500-sheet tray adjusts for six standard sizes (letter, A4, legal, executive, A5, and JIS B5), as well as for many custom sizes. (See "Supported sizes and weights of paper" on page 183.) The printer senses standard sizes if you set the tray guides - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 46
edge toward the front of the tray. CAUTION Do not fan the paper. Fanning can cause misfeeds. 6 Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 6 7 Slide the tray completely into the printer. 7 44 2 Printing tasks ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 47
optional 1,500-sheet tray The optional 1,500 sheet tray adjusts for letter, A4, and legal sizes. The printer automatically senses which size is loaded if the tray guides are properly adjusted. If an optional stapler/stacker is installed, the printer automatically rotates the printed images 180° on - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 48
" process occurs only if no specific tray is requested for the job. If a specific tray is requested, the job prints from the requested tray. If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the Paper Handling menu, the printer will always pull paper from - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 49
Customizing tray 1 operation The printer can be set to print from tray 1 as long as it is loaded, or to print only from tray 1 if the type of paper loaded is specifically requested. (See "Paper Handling menu" on page 154.) Setting TRAY 1 TYPE=ANY TRAY 1 SIZE=ANY TRAY 1 TYPE or SIZE= a type other - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 50
and size (such as letter or A4) loaded in them. If you configure the trays this way and then select a certain type and size in the printer driver, the printer automatically selects the tray loaded with that type or size; you no longer have to select a specific tray (selecting by source). Configuring - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 51
Handling menu. If you have selected MANUAL FEED=ON at the printer control panel, this setting will override the printer driver, and all print jobs sent to the printer will request manually fed paper in tray 1 unless a specific tray has been selected in the printer driver. If this feature is to be - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 52
tray, then the fuser mode for that type can be changed on the Print Quality submenu at the printer control panel. (See "Print Quality submenu" on page 159.) Using a higher fuser mode (such as HIGH 1 or HIGH 2) improves the ability of the toner to adhere to paper, but it might cause other problems - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 53
fumes. Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the printer. To avoid jamming and possible printer damage, never try to print on both sides of an envelope. Before you load envelopes, make that sure they are - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 54
1 Many types of envelopes can be printed from tray 1. Up to 10 can be stacked in the tray. (See "Envelopes" on page 191 for specifications.) To load envelopes in tray 1 1 Open tray 1, but do not pull out the extension. (Most envelopes feed best without the extension. However, oversize envelopes - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 55
driver is set to recognize it. (You need to set this setting only once. See the printer driver online Help for details.) Ensure that you are familiar with the parts of the optional envelope feeder, as shown below. 1 4 2 3 1 Release lever 2 Envelope weight 3 Tray extension 4 Guides ENWW Printing - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 56
1 Open tray 1. 2 Remove the plastic envelope-entrance cover from the printer. 2 3 Insert the optional envelope feeder firmly into the printer until it latches into position. Pull outward on the optional envelope feeder to be sure that it is securely in place. 3 54 2 Printing tasks ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 57
feeder from the printer. To remove the optional envelope feeder 1 Press the release button that is located on the left side and pull the optional envelope feeder away from the printer. 2 2 Replace the plastic envelope-entrance cover in the printer and close tray 1. ENWW Printing envelopes 55 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 58
feeder 1 Fold down the envelope-feeder tray. Lift the envelope weight. 2 2 Squeeze the release lever that is located on the left envelope guide and slide the guides apart. 3 Load envelopes with the front side facing up, and the postage-end toward the printer. (Stack envelopes no higher than the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 59
of paper that require special handling: "Printing labels" on page 58 "Printing transparencies" on page 59 "Printing letterhead, prepunched, or preprinted paper (single-sided)" on page 60 "Printing on paper with a special finish" on page 61 "Printing small sizes, custom sizes, or heavy - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 60
correct specifications. (See "Labels" on page 190.) CAUTION Do: Print a stack of up to 50 label sheets from tray 1 or a stack of up to 100 label sheets from other trays. Load labels in tray 1 with the front side facing up, and the top, short edge toward the printer. For other trays, load paper - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 61
use in laser printers. For transparency specifications, see "Transparencies" on page 190. At the printer control panel, open the Configure Device menu. On the Print Quality submenu, select FUSER MODES. Make sure that the fuser mode is set to TRANSPARENCY=LOW. In the printer driver, set the paper - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 62
or bond paper, see "Printing on paper with a special finish" on page 61. For tray 1, load paper with the front side facing up, and the top, short edge toward the printer. Orientation for tray 1 For tray 2, optional 500-sheet trays, and the optional 1,500-sheet tray, load paper with the front side - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 63
Open the Paper Handling menu and set TRAY TYPE to HIGH 1 or HIGH 2 to enable the fuser mode. The printer might print at a slower speed when set at HIGH 1 or HIGH 2. Use the HIGH 1 and HIGH 2 settings only if you are experiencing toner-adhesion problems. The HIGH 1 and HIGH 2 settings might increase - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 64
"Printing to the rear output bin" on page 37.) HP does not recommend printing large quantities of small or narrow paper. Printing large quantities of small or narrow paper can cause toner to leak from the print cartridge and damage the printer or cause print-quality problems. 62 2 Printing tasks - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 65
sizes When custom paper is loaded, size settings need to be selected in the program (the preferred method), in the printer driver, or at the printer control panel. To reduce curl and other problems, heavy paper and very small custom-size paper should be printed from tray 1 to the rear output bin - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 66
both sides of paper (optional duplexer) The printer can automatically print on both sides of paper with an optional duplexer. This is called duplexing. The optional duplexer supports the following paper sizes: letter, legal, executive, A4, A5, and JIS B5. The duplex slot cover that is located at - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 67
duplexer. HP does not recommend manually duplexing by printing one side of a page, and then feeding the page through the printer again to print the other side. When printing using the optional duplexer, the printer automatically makes necessary adjustments to reduce jams and print-quality problems - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 68
prepunched paper, and paper with watermarks) require a specific orientation when you duplex. The optional duplexer prints the second side of paper first. The proper orientation of the paper in the trays is shown below. Tray 1 All other trays For tray 1, load the front side facing down and the top - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 69
are shown below. These options can be selected in the printer driver (the preferred method) or at the printer control panel. (If you use the printer control panel, go to Configure Device menu, then the Printing submenu. Select DUPLEX BINDING. On the PCL submenu, select a setting for ORIENTATION - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 70
about the Fit to Page feature. Printing booklets Some versions of the printer driver let you control the printing of booklets when duplexing. You can select binding on the left or right side on Letter, Legal, or A4 paper size. See the printer driver online Help for more information about the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 71
Help for more information. Printing on a different first page Follow these instructions for printing a first page that is different from other pages in the print job. 1 For Windows, select Use different paper for first page in your printer driver. Select one tray (or Manual Feed) for the first page - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 72
"Ordering information" on page 17.) To support job-storage features for complex jobs, HP recommends that you install additional memory. (See "Ordering information" on page 17.) Make sure that you identify your jobs in the printer driver before printing. Using default names might override previous - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 73
deleted. A quick copy job can also be deleted at the printer control panel (see below) or in HP Web Jetadmin. To delete a quick copy job 1 Press SELECT Job option in the printer driver. (In order to store a job, the printer must have an optional hard disk installed.) To print the remaining copies of - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 74
it using a four-digit personal identification number (PIN) at the printer control panel. You specify the PIN in the printer driver, and it is sent to the printer as part of the print job. To specify a private job To specify in the driver that a job is private, select the Private Job option and type - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 75
job is automatically deleted after the user releases it for printing, unless the user selects the Stored Job option in the printer driver. (In order to store a job, the printer must have an optional hard disk installed.) If you turn the printer power off, all quick copy, proof and hold, and private - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 76
printer control panel. For example, you might want to download a personnel form, calendar, time sheet, or accounting form that other users can gain access to and print. To store a print job To store a print job permanently on the optional hard disk, select the Stored Job option in the driver when - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 77
page 76 "Managing the print cartridge" on page 80 "Configuring e-mail alerts" on page 79 "Checking the printer configuration" on page 83 "Cleaning the printer" on page 87 "Cleaning the fuser" on page 89 (cleaning manually or automatically) "Performing preventative maintenance" on page 91 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 78
tray configuration printer control panel menu configuration printer configuration page supplies status page (available only if you are using genuine HP supplies) printer event log printer usage (types of print jobs) network information instant support (troubleshooting) product - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 79
, see "PRINT EVENT LOG" on page 167. Supplies status page (available only if you are using genuine HP Supplies ) This page shows the levels of the supplies for the printer, calculation of the number of pages remaining, and cartridge-usage information. Device information page Provides network - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 80
address and allows configuration of the time server address, synchronization interval, and the time server port. Network pages This section of the embedded Web server allows the network administrator to configure the HP Jetdirect print server for the printer. 78 3 Managing and maintaining the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 81
alerts You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take in this case, the printer) what alerts are to be received (for example, alerts for jams, paper out, ORDER CARTRIDGE, REPLACE CARTRIDGE, and cover open) - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 82
HP LaserJet 4200 series) or Q1339A (18,000-page cartridge for the HP LaserJet 4300 series), you can obtain several types of information, such as the following: amount of toner remaining estimated number of pages remaining number of pages printed Non-HP print cartridges Hewlett-Packard Company - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 83
screen, double-click the Printer icon. This opens the status window. 2 On the left side of the status window, click the Printer icon from which you HP Web Jetadmin In HP Web Jetadmin, select the printer device. The device status page shows supply-level information. ENWW Managing the print cartridge - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 84
, about 1,800 pages remaining for the 12,000-page cartridge in the HP LaserJet 4200 series and about 2,700 pages remaining for the 18,000-page cartridge in the HP LaserJet 4300 series). The default is for the printer to continue printing until the toner runs out, but you might prefer to have the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 85
troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), trays, and printer languages. If an HP Jetdirect print server is installed, an HP Jetdirect configuration page prints as well. HP LaserJet 4200n/tn/dtn/dtns/dtnsl and 4300n/tn/dtn/dtns/dtnsl - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 86
) to scroll to PRINT CONFIGURATION, and then Driver Work Space (DWS), and I/O buffering and resource saving information. 5 Security Lists the status of the printer control panel lock, control panel password, and optional disk drive. 6 Paper Trays and Options Lists the size settings for all trays - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 87
the first and last use date for this print cartridge. Lists the print-cartridge serial number. Lists the website for information about returning used HP print cartridges. Shows a gauge to let you know the remaining life of the maintenance kit components. ENWW Checking the printer configuration 85 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 88
) to scroll to PRINT PS FONT LIST or PRINT PCL FONT LIST, instructions about using printer Downloaded fonts, which stay resident in the printer until other fonts are downloaded to replace them, or until the printer power is turned off. • INTERNAL: Fonts that permanently reside in the printer - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 89
cleaning procedure on the following page every time you change the print cartridge or whenever print-quality problems occur. As much as possible, keep the printer free from dust and debris. Clean the outside of the printer with a slightly water-dampened cloth. Clean the inside with a dry, lint - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 90
too far into the printer. The adjacent fusing area might be hot. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 3 3 Wipe any dust or dirt off the paper feed guides (shaded areas) with a dry, lint-free cloth. Note If toner gets on your - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 91
on page 125.) To ensure optimum print quality, HP recommends that you use the cleaning page every time you replace the print cartridge or on an automatic interval that you can set up. If you have an optional duplexer installed, you must run cleaning pages manually. The cleaning procedure takes about - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 92
9 Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to the paper size that you want the printer to use for cleaning pages (A4 or LETTER), and then press SELECT ( ) to save your selection. The printer automatically prints a cleaning page at the interval and page size that you selected. You can discard the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 93
of pages the printer has printed since new maintenance-kit components were installed, print either a configuration printer maintenance kit, see "Ordering information" on page 17. The kit includes: fuser rollers (transfer, pickup, and feed) installation instructions The printer maintenance kit - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 94
the stapler/stacker. 2 Rotate the stapler unit toward the front of the printer until the unit 2 clicks. Hold the stapler unit in this open position. connects the stapler unit to the stapler/ stacker. (Only the blue part detaches.) Release the white tab that contains the blue cable connector by - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 95
the unit into the stapler/stacker. 10 Rotate the stapler unit toward the rear of the printer until the unit 7 clicks into place. 11 If the stapler cartridge is not installed in the stapler unit, install it now. (See "To load staples" on page 41.) 8 9 10 ENWW Replacing the stapler unit 93 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 96
94 3 Managing and maintaining the printer ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 97
"Troubleshooting PS errors" on This section describes errors that might occur when you are printing page 140 PostScript print jobs and solutions to try. "Communicating with an optional HP Jetdirect print server" on page 141 If you have an optional HP Jetdirect print server card and network print - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 98
and print-cartridge areas 2 Optional envelope feeder 3 Tray areas (tray 1, tray 2, and optional trays) 4 Optional duplexer 5 Fuser area 6 Output areas (top, rear, and optional stacker or stapler/stacker) Loose toner might remain in the printer after a jam and cause output-quality problems. These - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 99
the trays" on page 100.) Note Avoid spilling loose toner. Using a dry, lint-free cloth, clean any loose toner that might have fallen into the printer. If loose toner falls into the printer, it might cause temporary problems with print quality. Loose 4 toner should clear from the printer after - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 100
jammed paper in the printer. Look for the jam in another location. (See "Jam locations" on page 96.) If you are using a non-HP print cartridge, the message NON HP CARTRIDGE DETECTED might appear on the printer control panel display. 7 Press PAUSE/RESUME to continue. 98 4 Problem solving ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 101
feeder 1 Remove any envelopes loaded in the optional envelope feeder. 2 Lower the envelope weight and lift the tray extension up to the closed . 6 If a jam message persists, there is still a jammed envelope in the printer. Look for the jam in another location. (See "Jam locations" on 4 page - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 102
jams from the top-cover and print-cartridge areas" on page 97. 1 To clear jams from tray 2 or an optional 500-sheet tray 1 Slide the tray out of the printer, and remove any damaged paper from the tray. 2 If the edge of the jammed paper is visible in the feed area, slowly pull the paper down - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 103
tray 1 Open the front door of the tray. 2 If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the printer marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 4 Close the front door of the tray. 5 Open and - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 104
are duplexing a print job and experience a jam, use this procedure to check for the jam and to clear it. To clear jams from the optional duplexer 1 Lift the optional duplexer up and then pull it out to remove it. 2 Remove any paper on top of tray 2. (You might need to reach inside 2 the printer - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 105
through the top-cover area. (See "To clear jams from the top-cover and print-cartridge areas" on page 97.) 2 Grasp both sides of the paper, and slowly pull the paper out of the 2 printer. (There might be loose toner on the paper. Be careful not to spill it on yourself or into the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 106
for the fuser to cool before removing it from the printer. 3 2 Turn the printer so that its rear cover faces you. If it is installed, remove the optional duplexer by lifting of the fuser. Push the blue levers upward and pull the fuser straight out of the printer. 5 104 4 Problem solving ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 107
the fuser. 7 7 Push the fuser firmly into the printer until the blue levers on both sides click into place. 8 Install the rear output bin. Pull gently on the bin to make sure that the hinge pins are fully inserted. 9 Plug the power cord into the printer. 10 Replace the optional duplexer, if - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 108
To clear paper jams from the optional stacker or stapler/stacker 2 1 At the back of the printer, open the door on the stacker or stapler/ stacker. 2 Carefully remove any jammed paper. 3 Close must be pushed down into the lowest position for printing to continue. 106 4 Problem solving ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 109
staple. 3 Insert the staple cartridge into the stapler unit and rotate the stapler unit toward the rear of the printer until the unit snaps into place. The stapler needs to reload after clearing a staple jam, so the first few documents (up to five) might not be stapled. If a print job is sent and - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 110
other print media that you are using. Use only paper that meets HP specifications. (See "Paper specifications" on page 182.) Try using different paper to see if the problem goes away. Do not use curled, deformed, damaged, or irregular paper. Check that the environmental conditions for the printer - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 111
you load a tray, or if a message indicates that a previous print job is still in the printer memory, press PAUSE/RESUME to print or press CANCEL JOB to clear the job from the printer memory. If a message persists after performing all of the recommended actions, contact an HP- authorized service or - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 112
print cartridge. Open the top cover, remove the print cartridge, and reinstall it. Install a new HP print cartridge. 13.XX.YY DUPLEX JOB INTERRUPTED For help press alternates with Discard top sheet and press or alternates with Discard top 2 sheets and press There was an error while the printer - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 113
immediately after installing a maintenance kit, verify that the correct kit was installed. (See "Part numbers" on page 18.) 2. If the message persists, contact HP Customer Support. (See "Getting support" on page 144.) 51.XX or 52.XX PRINTER ERROR A temporary printing error occurred. For help - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 114
continue turn off then on A printing error occurred. 1. Turn the printer power off, and then turn the printer power on. 2. If the message returns, replace the print cartridge. 3. If the message persists, contact HP Customer Support. (See "Getting support" on page 144.) 112 4 Problem solving ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 115
that the paper is neatly stacked and that the guides are not too tight against the paper. Make sure that the tray is fully inserted into the printer and is not overfilled. 2. If the message persists, contact HP Customer Support. (See "Getting support" on page 144.) 62 NO SYSTEM To continue turn - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 116
a critical hardware error. 1. Press CANCEL JOB to clear the print job from the printer memory. Turn the printer power off, and then turn the printer power on. 2. Try printing a job from a different program. If the job prints, go back to the first program and try printing a different file. (If the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 117
disk is protected, and no new files can be written to it. Use the Device Storage Manager in HP Web Jetadmin to disable the write protection. The optional duplexer has an error. Turn off the printer power and reattach the optional duplexer. (Any print jobs at the printer might be lost.) The disk - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 118
press Insert or close the tray for printing to continue. INSTALL CARTRIDGE For help press The print cartridge has been removed and must be reinstalled for printing to continue. Make sure that the print cartridge is fully inserted. INSTALL FUSER For help press The fuser is not fully seated or - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 119
. To set adjustments on the tray, see "Loading trays" on page 42. 1. Load the requested paper in tray 1, or press SELECT ( ) to override the message and print on a loaded paper size. 2. If printing does not continue, press PAUSE/RESUME. 3. If you are trying to print A4- or letter-size paper and this - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 120
preventative maintenance" on page 91. PROCESSING JOB The printer is processing the print job. RAM DISK DEVICE FAILURE To enter menus press The RAM disk had a critical failure and can no longer be used. Contact an HP authorized service or support provider. (See "Ordering parts and supplies - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 121
on page 163.) The print cartridge has run out of toner. If CARTRIDGE OUT is set to CONTINUE (in the System Setup submenu of the Configure Device menu), the printer continues printing without interaction until the cartridge reaches the end of drum life. HP does not guarantee print quality after the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 122
paper in the empty tray [XX] to clear the message. If you do not load the specified tray, the printer will continue printing from the next tray with the same paper size and type, and the message will continue to appear. The tray cannot feed paper to the printer because tray [X] is open and must be - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 123
solve this problem: Delete all jobs stored for a user. The firmware will automatically delete the folder for a user with no stored jobs. Delete other directories on the hard disk. Disk error. Contact HP Customer Support. (See "Contacting HP" on page 144.) ENWW Understanding printer messages - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 124
stapler/stacker) errors reported by the accessory lights and on the printer control panel display printer and the accessory. PROCESSING JOB appears on the printer control panel display. (See "PROCESSING JOB" on page 118.) Turn the printer power off, and then turn the printer power on. 122 4 Problem - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 125
number Q2443A), see the install guide that came with the accessory. For the steps to replace the stapler unit (HP part number Q3216-60501), see "Replacing the stapler unit" on page 92. For the steps to replace the staple cartridge (HP part number Q3216A), see "Loading staples" on page 41. For - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 126
to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support. (See "Service and support" on page 143.) The examples below depict letter-size paper that has passed through the printer short - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 127
. 2 The toner level in the print cartridge might be low. Replace the print cartridge. 3 Maintenance might be due. Check this by printing a copy of the supplies status page. (See "Supplies status page" on page 85). If maintenance is due, order and install the printer maintenance kit. (See "Performing - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 128
more pages to see if the problem corrects itself. 2 Clean the inside of the printer and run a manual cleaning page to clean the fuser. (See "Cleaning the printer" on page 87 and "Running the cleaning page manually" on page 89.) 3 Replace the print cartridge. 4 Maintenance might be due. Check this by - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 129
page" on page 85.) If maintenance is due, order and install the printer maintenance kit. (See "Performing preventative maintenance" on page 91.) 6 Replace the print cartridge. Also see "Loose toner" on page 127. Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 130
paper you are using meet HP specifications. (See "Paper specifications" on page 182.) 3 Maintenance might be due. Check this by printing a copy of the supplies status page. (See "Supplies status page" on page 85.) If maintenance is due, order and install the printer maintenance kit. (See "Performing - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 131
you are using meet HP specifications. (See "Paper specifications" on page 182.) 3 Replace the print cartridge. Tire tracks This defect typically occurs when the print cartridge has far exceeded its rated usage of 12,000 pages (HP LaserJet 4200 series) or 18,000 pages (HP LaserJet 4300 series)-for - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 132
being met. (See "General specifications" on page 195.) 3 Turn over the stack of paper in the tray. Also, try rotating the paper 180 o. 4 Open the Configure Device menu at the printer control panel. Open the Print Quality submenu and change the TONER DENSITY setting. (See "TONER DENSITY" on page 161 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 133
the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP authorized service or support provider. (See "Contacting HP" on page 144 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 134
] guide or the instructions that came with the print cartridge.) with the current print job, or if the printer The print cartridge might be is paused, a configuration page will not empty. Install a new print print. (Press CANCEL JOB and try step 2 in cartridge. the troubleshooting flowchart - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 135
with the PS driver, on the Printing submenu (on the Configure Device menu) at the printer control panel, set PRINT PS ERRORS=ON, and then print the job again. (See "PRINT PS ERRORS" on page 158.) If an error page prints, see the instructions in the next column. On the System Setup submenu (on - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 136
is not fed correctly or is damaged. There are print-quality problems. Check that you are using the proper printer Make sure that the paper is loaded correctly Adjust the print driver. (See "Select the right printer driver for and that the guides are not too tight or too resolution. (See - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 137
. set correctly. (The printer driver and If the optional duplexer will not duplex, program settings override the printer control check that the rear output bin is closed. panel settings.) By default, paper loaded in tray 1 will be If the optional duplexer will not duplex, you might need - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 138
the printer manually by selecting Configure (OS 9). Make sure that the Apple LaserWriter 8 Chooser "Troubleshooting flowchart" on page 131.) Reinstall the printer software. (See the (OS 9) or Print Center Make sure that the correct printer driver is getting started [start] guide.) (OS - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 139
the print job. Verify that downloading the fonts contained in the Background on the the printer name matches the name selected in .eps file to the printer before printing. Background Printing the Chooser (OS 9) or Print Center (OS X). Use the HP LaserJet Utility. (See menu in the Print dialog - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 140
Chooser (OS 9) or Print Center (OS X). If you rename the printer after selecting it in the Chooser or Print Center, you will have to go back to the Chooser or Print Center and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer. 138 4 Problem solving ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 141
are using PS, print the PS Font Page and make sure printer substituted a that the font is on the optional hard disk. If the font is not on the optional hard different font. disk, use Device Storage Manager in HP Web Jetadmin or the Macintosh-based HP LaserJet Utility to download the font. (See - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 142
Troubleshooting PS errors Item Explanation A text listing of PS commands The printer control panel PERSONALITY=AUTO setting might have been confused by a prints instead of your PS printing nonstandard PS code. Check the PERSONALITY setting (on the System Setup submenu of the job. Configure - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 143
"I/O Card Ready" does not appear on the HP Jetdirect configuration page, see the troubleshooting section of the HP Jetdirect Print Server Administrator's Guide. If the printer contains an HP Jetdirect 10/100TX print server, check to see that the print server was able to link to the network: Check - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 144
142 4 Problem solving ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 145
the United States, order parts by contacting your local authorized HP service center. For information about ordering printer supplies, see "Ordering information" on page 17. Related documentation and software Order documentation and software from the websites listed in "Getting support" on page 144 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 146
support websites Support specifically for the HP LaserJet 4200 series or 4300 series printer Answers to frequently asked questions for your specific printer http://www.hp.com/support/lj4200 or http://www.hp.com/support/lj4300 HP Customer Care Online Printer drivers, support documentation - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 147
as well as other HP printer support services, contact your local HP reseller or visit the HP website at http://www.hp.com/go/printerservices for more information. Contacting the HP fraud hotline Call the HP fraud hotline when you install an HP LaserJet print cartridge and a printer message says the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 148
information For warranty statements, see "Hewlett-Packard limited warranty statement" on page 147 and "Limited warranty for print-cartridge life" on page 148. You can also locate printer warranties on the Internet. (See "Getting support" on page 144.) For service during and after the warranty period - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 149
Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 4200, 4200n, 4200tn, 4200dtn, 4200dtns, and 4200dtnsl HP LaserJet 4300, 4300n, 4300tn, 4300dtn, 4300dtns, and 4300dtnsl DURATION OF WARRANTY 1 year from purchase date - return for repair 1 year from purchase date - return for repair - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 150
page 170.) Remove and retain any optional accessories installed in the printer (such as the optional duplexer or optional hard disk). Remove and retain the print cartridge. To prevent damage to the print cartridge, store the cartridge in its original packing material, or store it so that it is - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 151
service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting an HP-authorized Repair Center. Authorized signature Phone: ( ) Billing address: Special billing instructions: ENWW Guidelines for repacking the printer - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 152
separate signed agreement with HP. License grant HP grants you a license to use one copy of the Software. "Use" means storing, loading, installing, executing, or displaying the Software or DFARS clause or the HP standard software agreement for the product involved. 150 5 Service and support ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 153
"Gain access to the Windows printer driver" on page 31. You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features not supported by the program or printer driver. Understanding the menus You can print a menu map at the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 154
for jobs that were assigned a personal identification number (PIN) in the printer driver. You must enter the PIN to print the job. COPIES *1 to 32000 Allows you to select the number of copies that you want to print. 1-32000: Prints the requested number of copies of the job. Delete There is no - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 155
the levels of the supplies for the printer, PAGE calculation of the number of pages remaining, and cartridge-usage information. This page is available only if you are using genuine HP supplies. For more information, see "Supplies status page" on page 85. PRINT USAGE The usage page shows the - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 156
(locking trays)" on page 48. For more information about supported paper types and sizes, see "Supported sizes and weights of paper" on page 183 and "Supported types of paper" on page 187. Some items on this menu (such as duplex and manual feed) are available in the program or printer driver (if - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 157
set to ANY, the printer will pull paper from tray 1 first as long as paper is loaded in the tray. A type other than ANY: The printer does not pull from this tray unless the type or size of the print job matches the type or size loaded in this tray. *LETTER LEGAL A4 EXECUTIVE A5 ISO B5 CUSTOM Set - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 158
5.0 to 14.00 INCHES 127 to 356 MM Sets the measurement of the length of the paper (measurement from front to back in the tray). After the Y DIMENSION value is selected, a summary screen appears. This screen contains feedback that summarizes all the information entered on the previous three screens - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 159
EDGE Changes the binding edge for duplex printing. The menu item appears if an optional duplexer is installed in the printer and DUPLEX=ON. *NO Allows the printer to print an A4-size job on letter-size paper YES if A4-size paper is not loaded in the printer (or vice versa). ENWW Configure - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 160
a tray. If MANUAL FEED=ON and tray 1 is empty, the printer goes offline when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the printer control panel display. Selects the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 series printers - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 161
the line feed control code. This option allows you to append the required carriage return to each line feed. Print Quality submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer driver settings override control - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 162
for transparencies. Failure to use the LOW setting while printing transparencies can result in permanent damage to the printer and fuser. Always select Transparencies as the Type in the printer driver and set the tray type at the printer control panel to TRANSPARENCY. When selected, RESTORE MODES - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 163
printer driver. (Program and printer driver settings override control panel settings.) CAUTION HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. Lighten or darken the print - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 164
the printer according to your printing needs. The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item JOB STORAGE LIMIT JOB HELD TIMEOUT TRAY BEHAVIOR USE REQUESTED TRAY MANUAL FEED - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 165
press SELECT ( ). Determines how the printer behaves if the print cartridge is low. The ORDER CARTRIDGE message first appears when about 15 percent of the toner remains in the print cartridge at 5 percent coverage. (For the 12,000-page cartridge in the LaserJet 4200 series, 15 percent is about 1,800 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 166
that appear on the printer control panel display. Output Setup submenu This submenu allows you to select settings for the optional stapler/stacker, if it is installed. Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). The section - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 167
affect the communication between the printer and the computer. The contents of the I/O submenu depend on which EIO card is installed. The section which the optional HP Jetdirect print server is installed, if any. Which of the following submenus appears depends on the type of print server that is - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 168
. When the PERFORM PRINTER MAINTENANCE message first appears, a new maintenance kit should be installed to maintain optimum print quality and feed performance. For more information, see "Performing preventative maintenance" on page 91. To order the printer maintenance kit, see "Ordering information - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 169
in the printer driver. Select ALL BINS to test all bin paper paths. *OFF ON Determine whether or not the paper goes through the duplexer during the paper path test. This item is available only if the duplexer is installed. *1 Set how many sheets of paper are used from each tray 10 during - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 170
168 Appendix A Control panel menus ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 171
in previous HP LaserJet printers are not compatible with the printer. You might want to add more memory to the printer if you often print complex graphics, print PostScript (PS) documents, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 172
Installing memory If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory. (See "Configuration page" on page 83.) 1 To install memory CAUTION Static electricity can damage DIMMs. When handling DIMMs, either - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 173
into place. 9 Set the bottom of the cover onto the printer. Make sure the bottom tab on the cover fits into the corresponding slot in the printer. Rotate the cover up, toward the printer. 10 Slide the cover toward the front of the printer until it clicks into place. 8 11 Reattach any cables and - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 174
resources to the printer only at the beginning of a print job and not while the printer is printing. Overusing permanent resources or downloading them while the printer is printing might affect printer performance or the ability to print complex pages. 172 Appendix B Printer memory and expansion - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 175
about connecting an EIO card to a network and installing the network software, see "Software for networks" on page 33, the getting started (start) guide that came with the printer, and also the HP Jetdirect Print Server Administrator's Guide. To remove an installed EIO card or mass storage device - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 176
174 Appendix B Printer memory and expansion ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 177
vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL 5e language and enter HP-GL/2 mode, which can be done by sending the printer PCL 5e code. Some programs switch languages through their drivers. HP's Printer Job Language (PJL - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 178
O: O Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero sequence string. There are three important rules to follow when combining code: 1 The first two characters after the ? character (the parameterized - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 179
CHR(27)+"command" ?? CHR(27)+" " Selecting PCL 6 and PCL 5e fonts The printer font list provides PCL 6 and PCL 5e printer commands for selecting fonts. (See "PS or PCL font list" on page 86 for information about how to print the list.) A sample section is shown below. There is one variable box for - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 180
Note Fonts are either "fixed" or "proportional" in spacing. The printer contains both fixed fonts (Courier, Letter Gothic, and Lineprinter) and proportional fonts (CG Times, Arial®, Times New Roman®, and others). Fixed-spaced fonts are generally used in programs such as spreadsheets - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 181
?&a#M ?&k#H ?&l#C ?&l#D ?&l#L 0 = Prints or ejects current page 1 = Tray 2 2 = Manual feed, paper 3 = Manual feed, envelope 4 = Tray 1 5 = Tray 3 6 = Optional envelop feeder 7 = Auto select 8 = Tray 4 20-69 = external trays 1 = Executive 2 = Letter 3 = Legal 25 = A5 26 = A4 45 = JIS B5 80 = Monarch - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 182
HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Sett 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows bold 3 = Bold 4 = Extra bold Typeface ?(s#T Print a PCL 6 or PCL 5e font list to view Printer commands ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 183
D Specifications Overview This section includes information about these topics: "Paper specifications" on page 182 "Printer specifications" on page 193 ENWW Overview 181 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 184
http://www.hp.com/support/lj4200 or at http://www.hp.com/support/lj4300.) Always test paper before purchasing a large quantity. Using paper outside HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 185
and weights of paper Tray 1 supported sizes and weights Size Dimensions1 Letter 216 by 279 mm (8.5 by 11 inch) A4 210 by 297 mm (8.3 by 11.7 inch) Legal 216 by 356 mm (8.5 by 14 inch) Executive 184 by 267 mm g/m2 (20 lb) paper 10 envelopes 50 transparencies ENWW Paper specifications 183 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 186
3. To print custom-size paper, see "Printing small sizes, custom sizes, or heavy paper" on page 62. Tray 2 and optional 500-sheet tray supported sizes and weights Size Dimensions1 Weight Capacity2 Letter 216 by 279 mm (8.5 by 11 inch) A4 210 by 297 mm (8.3 by 11.7 inch) Executive 184 by - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 187
Optional duplexer supported sizes and weights Size Dimensions Weight Letter 216 by 279 mm (8.5 by 11 inch) A4 210 by 297 mm (8.3 by 11.7 inch) Executive Legal 184 by 267 mm (7.3 by 10.5 inch) 216 by 356 176 by 250 mm (6.9 by 9.8 inch) Capacity 75 envelopes ENWW Paper specifications 185 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 188
Optional stacker or stapler/stacker supported sizes and weights Size Dimensions1 Weight Capacity2 Stacker or stacker part of stapler/stacker only Letter 216 by 279 mm (8.5 by 11 inch) A4 210 by 297 mm (8.3 by 11.7 inch) Executive 184 by 267 mm (7.3 by 10.5 inch) Legal B5 (JIS) 216 by - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 189
loading (such as bond or recycled), check the label on the package of paper. Some paper causes print-quality problems, jamming, or damage to the printer. Symptom Poor print quality or toner adhesion. Dropouts, jamming, curl. Increased gray background shading. Excessive curl. Problems with feeding - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 190
use inks that are compatible with the printer's temperature of 230° C (446° F) for 0.05 second. Avoid using paper that has been damaged due to having already been used in a printer or copier. (Do not print on both sides of envelopes, transparencies, or labels.) 188 Appendix D Specifications ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 191
Paper weight equivalence table Use the following table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond standardized to book/text weights of 50, 60, 70, and 80. ENWW Paper specifications 189 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 192
, use only labels recommended for use in laser printers. If you have problems printing labels, use tray 1 and open the rear output bin. Do not print on the same sheet of labels more than once-peeling, adhesive contamination, and printer damage might result. Label construction When selecting labels - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 193
printing printers problems.) Condition: Make sure that envelopes are not wrinkled, nicked, or otherwise damaged. Sizes in tray print envelopes from tray 1. (See "Printing envelopes" on page 51.) To print envelopes with the optional envelope feeder, see "Feeding printer. the best print quality, print - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 194
better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 200 g/m2 (53 lb) in tray 1 or 120 g/m2 (32 lb) in other trays. Paper that is too heavy might cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 195
Printer specifications Physical dimensions HP LaserJet 4200/4200n/4200tn/ 4200dtn/4200dtns/4200dtnsl HP LaserJet 4300/4300n/4300tn/ 4300dtn/4300dtns/4300dtnsl Maximum length with trays and rear output bin open 412 mm (16.2 inches) HP LaserJet 4200/4200n/4300/4300n (top cover open) 547 mm (21.5 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 196
(without print cartridge) HP LaserJet 4200/4200n printers HP LaserJet 4200tn printer HP LaserJet 4200dtn printer HP LaserJet 4200dtns printer HP LaserJet 4200dtnsl printer HP LaserJet 4300/4300n printers HP LaserJet 4300tn printer HP LaserJet 4300dtn printer HP LaserJet 4300dtns printer HP LaserJet - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 197
www.hp.com/support/lj4300 for current information. General specifications Description Operating temperature Relative humidity Speed, in pages per minute (ppm) Expandable memory HP LaserJet 4200 10° to 32° C (50° to 90° F) 20 percent to 80 percent Up to 35 ppm, letter-size paper Up to 33 ppm, A4 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 198
196 Appendix D Specifications ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 199
a Class B digital device, pursuant to Part 15 of the FCC rules. These limits not installed and used in accordance with the instructions, it may cause harmful interference to radio . Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 200
print cartridge, drum, and fuser) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in more than 48 countries/ regions. Multi-lingual program information and instructions are included in every new HP LaserJet - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 201
Recycling Program. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specification Guide. (See "Ordering information" on page 17.) This product is suitable for the use of recycled paper according to DIN 19309 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 202
of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 4200 series HP LaserJet 4300 series Regulatory Model Numbers - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 203
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 204
annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 4200 series, 4300 series -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 205
messages 111, 115, 120 paper specifications 184 part number 18 printing from 46, 162 registration settings 159 settings 48 troubleshooting 135 1200 dpi resolution 160 300 dpi resolution 160 500-sheet tray custom-size settings 157 duplexing 66 loading 43 loading error messages 117, 120 locating 14 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 206
circuit specifications 195 cleaning fuser 89 printer 87 toner from clothing 88 cleaning page automatic 90, 161 manual 89 clearable warnings setting 163 clearing jams 1,500-sheet tray 101 500-sheet tray 100 duplexer 102 envelope feeder 99 error messages 110 frequently, troubleshooting 108 fuser area - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 207
dots, troubleshooting 125, 129 double-sided printing See also duplex printing accessory booklet options 68 layout options 67 loading paper 66 loading paper for stapling 38 using duplexer 64, 65 Down Arrow button 24, 25 downloading documentation 7 HP Web Jetadmin 33 print jobs 74 printer drivers 29 - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 208
error messages 115, 121 installing 173 locating 15 part number 19 troubleshooting 139 heavy paper fuser modes 160 printing on 37, 62 specifications 192 held jobs control panel menu 152 deleting 72 printing 71 settings 162 206 Index help control panel 25 customer support 144 printer driver 8, 31 HP - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 209
settings 165 HP LaserJet Utility 32 operating systems supported 28 PPD, selecting alternate 138 printer software 32 renaming printer 138 troubleshooting printing 136 mailing labels. See labels maintenance kit message, clearing 166 ordering 17 part number 20 using 91 manual feed control panel - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 210
loading tray 1 42 manual feed 49 ordering 17 override A4/letter setting 157 preprinted 60 print media guide for the HP LaserJet family of printers 20 stapler/stacker specifications 186 stapling 37, 39 tray 1 specifications 183 tray selection 46, 48, 154, 162 troubleshooting 182, 187 types supported - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 211
specifications 188 prepunched paper fuser modes 160 printing on 60 preventative maintenance kit. See printer maintenance kit print cartridges EconoMode 161 error messages 110, 115, 116 features 10 fraud hotline 145 installing 8 low 82, 163 non-HP 80 ordering 17 out 82, 163 paper jams 97 part number - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 212
26, 31 troubleshooting Macintosh 136 Printer Job Language (PJL) commands 175 printer maintenance kit message, clearing 166 ordering 17 part number 20 using 91 Printing menu 157 Printing paper, HP 23 private jobs control panel menu 152 deleting 73 printing 72 processor specifications 10 proof and - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 213
printer specifications 10 resolution settings 160 troubleshooting 134 spots, troubleshooting 125, 129 stacker light status 27, 122 models including 12 moving 16 ordering 17 paper specifications 186 part number 18 printing to 37, 39 standard output bin. See top output bin staple cartridges loading - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 214
settings 157 tough paper, HP 23 transfer rollers, replacing 91 transparencies fuser modes 160 HP LaserJet 23 output bin 36 printing 59 specifications 183, 190 tray 1 custom-size settings 157 duplexing 66 loading 38, 42 loading error messages 117, 120 locating 13 locking 48 manual feed 49 obstruction - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 215
parts, ordering 143 printer drivers 29 service agreements 145 supplies 182 support 144 weight, paper specifications 1,500-sheet tray 184 500-sheet tray 184 duplexer 185 envelope feeder 185 equivalence table 189 stapler/stacker 186 tray 1 183 weight, printer 194 white lines or spots, troubleshooting - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 216
214 Index ENWW - HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 217
- HP 4300n | HP LaserJet 4200 and 4300 series printer - User Guide - Page 218
copyright © 2002 Hewlett-Packard Company http://www.hp.com/support/lj4200 http://www.hp.com/support/lj4300
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