HP 4415s Drives - Windows 7
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- HP 4415s | Drives - Windows 7 - Page 1
Drives User Guide - HP 4415s | Drives - Windows 7 - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Third Edition: October 2009 First Edition: April 2009 Document Part Number: 539924-003 Product notice This user guide - HP 4415s | Drives - Windows 7 - Page 3
, or BD ...12 3 Using external drives Using optional external devices ...14 4 Using HP 3D DriveGuard Identifying HP 3D DriveGuard status 16 Using HP 3D DriveGuard software ...17 5 Improving hard drive performance Using Disk Defragmenter ...18 Using Disk Cleanup ...18 6 Replacing the hard drive iii - HP 4415s | Drives - Windows 7 - Page 4
The computer does not detect the optical drive 35 A disc does not play ...36 A disc does not play automatically ...37 The process of burning a disc does not begin, or it stops before completion 38 A device driver must be reinstalled ...39 Obtaining Microsoft device drivers 39 Obtaining HP device - HP 4415s | Drives - Windows 7 - Page 5
when inserting a drive into a drive bay. Do not type on the keyboard or move the computer while the optical drive (select models only) is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged - HP 4415s | Drives - Windows 7 - Page 6
to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc, also known as BD, drive, then you can also watch high-definition video from disc. Identifying the installed optical drive ▲ Select Start > Computer. You will see a list of all the devices installed on your - HP 4415s | Drives - Windows 7 - Page 7
DVD discs. If your optical drive is a Blu-ray Disc ROM drive, it can also read Blu-ray discs (BDs). NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical - HP 4415s | Drives - Windows 7 - Page 8
as CDs but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R and project files ● Transporting work files ● Making weekly backups of hard drive files ● Updating photos, video, audio, and data - HP 4415s | Drives - Windows 7 - Page 9
of a dual-layer DVD at 8.5 GB. Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility and/or performance issues may - HP 4415s | Drives - Windows 7 - Page 10
Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4. Hold the best results, be sure that your AC adapter is plugged into an external power source while playing a BD. 6 Chapter 2 Using an optical - HP 4415s | Drives - Windows 7 - Page 11
Configuring AutoPlay 1. Select Start > Default Programs > Change AutoPlay settings. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click play DVDs. 4. Click Save. NOTE: For more information about AutoPlay, select Start > Help and Support. Configuring AutoPlay 7 - HP 4415s | Drives - Windows 7 - Page 12
tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 3. Right-click the DVD drive for which you want to change region - HP 4415s | Drives - Windows 7 - Page 13
your hard drive to the destination disc. Do not use the computer keyboard or move the computer while the computer is writing to a disc. The write process is sensitive to vibration. NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions - HP 4415s | Drives - Windows 7 - Page 14
Disc at the bottom right of the screen. Creator Business reads the source disc and copies the data to a temporary folder on your hard drive. 5. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive. After the information is copied, the disc you created - HP 4415s | Drives - Windows 7 - Page 15
can be played only on MP3 players or on computers with MP3 software installed. To burn a CD or DVD, follow these steps: 1. Download or copy the source files into a folder on your hard drive. 2. Insert a blank CD or DVD into the optical drive. 3. Select Start > All Programs, and then select the name - HP 4415s | Drives - Windows 7 - Page 16
Removing a CD, DVD, or BD 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) as you remove it. 3. Close the disc tray and place the disc in a protective case. 12 Chapter 2 Using an optical drive - HP 4415s | Drives - Windows 7 - Page 17
be added by connecting the drive to a USB port on the computer or on an optional docking device (select models only). USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD+/-RW SuperMulti Double-Layer - HP 4415s | Drives - Windows 7 - Page 18
the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the AC power cord is unplugged. 1. Connect the device to the computer. 2. If you are connecting a powered device, plug - HP 4415s | Drives - Windows 7 - Page 19
: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Hard drives that are in an optional docking device or are - HP 4415s | Drives - Windows 7 - Page 20
the drive, the computer will behave in the following ways: ● The computer will not shut down. ● The computer will not initiate Sleep or Hibernation, except as described in the following Note. NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D DriveGuard - HP 4415s | Drives - Windows 7 - Page 21
for nonAdministrator users. ● Determine whether a drive in the system is supported. ● Hide or show the icon in the notification area. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. - or - Select - HP 4415s | Drives - Windows 7 - Page 22
access to your computer. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools - HP 4415s | Drives - Windows 7 - Page 23
in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. To remove a hard drive: 1. Save your work. 2. Shut down the computer and close the display. If you are not - HP 4415s | Drives - Windows 7 - Page 24
area. Your computer has 4, 5, or 7 screws that need to be removed. NOTE: Refer to the illustration that most closely matches your computer. 8. Turn the computer display-side up, and then remove the 2 screw covers and screws from the back edge of the computer. 20 Chapter 6 Replacing the hard drive - HP 4415s | Drives - Windows 7 - Page 25
to the display. 10. Slide the switch cover straight back towards the display, and then remove the switch cover. 11. Remove the screws from the keyboard. Your computer has either 2 or 3 screws that need to be removed. NOTE: Refer to the illustration that most closely matches your - HP 4415s | Drives - Windows 7 - Page 26
to the right-side (2) to gain access to the keyboard connector. CAUTION: Do not rip the keyboard cable. 13. Release the ZIF connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board by pulling upward. 22 Chapter 6 Replacing the hard drive - HP 4415s | Drives - Windows 7 - Page 27
14. Remove the keyboard from the computer (3). For 15- and 17-inch computers. For 14-inch computers. 23 - HP 4415s | Drives - Windows 7 - Page 28
15. Remove the screws from the top cover. Your computer has either 2 or 3 screws that need to be removed. NOTE: Refer to the illustration that most closely matches your computer. 24 Chapter 6 Replacing the hard drive - HP 4415s | Drives - Windows 7 - Page 29
18. Remove the top cover (3) from the computer to expose the hard drive and WLAN compartment. 19. Remove the 2 hard drive screws (1) and loosen the captive screw (2) that secure the hard drive. 20. Use the Mylar tab (3) on the hard drive to slide the hard drive to the right to disconnect it from the - HP 4415s | Drives - Windows 7 - Page 30
a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Use the Mylar tab (2) on the hard drive to slide the hard drive to the left to connect it to the system board. 3. Replace the 2 hard drive screws (3) and tighten the captive screw (4) to secure the hard drive to the computer. 26 - HP 4415s | Drives - Windows 7 - Page 31
4. Place the top cover (1) on the computer, and then insert the TouchPad cable (2) into the ZIF connector (3) on the system board. 5. Slide the top cover into place. 27 - HP 4415s | Drives - Windows 7 - Page 32
in the top cover. Your computer has either 2 or 3 screws that need to be installed. NOTE: Refer to the illustration that most closely matches your computer. 7. For 15- and 17-inch computers, place the keyboard upside down on the top cover of the computer (1). 28 Chapter 6 Replacing the hard drive - HP 4415s | Drives - Windows 7 - Page 33
8. Insert the keyboard cable (2) into the ZIF connector (3) on the system board and secure the connector. 9. For 14-inch computers, place the keyboard upside down on the right-side of the computer (1). 10. Insert the keyboard cable (2) into the ZIF connector (3) on the system board and secure the - HP 4415s | Drives - Windows 7 - Page 34
11. Turn over the keyboard (1) into the keyboard tray, and then slide the keyboard (2) into place. NOTE: Refer to the illustration that most closely matches your computer. 30 Chapter 6 Replacing the hard drive - HP 4415s | Drives - Windows 7 - Page 35
12. Replace the screws on the keyboard. Your computer has either 2 or 3 screws that need to be replaced. NOTE: Refer to the illustration that most closely matches your computer. 13. Slide the switch cover into place. 14. Close the computer display. 31 - HP 4415s | Drives - Windows 7 - Page 36
16. Replace the screws in the battery area. Your computer has 4, 5, or 7 screws that need to be replaced. NOTE: Refer to the illustration that most closely matches your computer. 17. Turn the computer upside down on a flat surface, and then replace the battery. 32 Chapter 6 Replacing the hard drive - HP 4415s | Drives - Windows 7 - Page 37
18. Reconnect external power and external devices. 19. Turn on the computer. 33 - HP 4415s | Drives - Windows 7 - Page 38
7 Troubleshooting The following sections describe several common issues and resolutions. The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the - HP 4415s | Drives - Windows 7 - Page 39
required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. The computer does not detect the optical drive 35 - HP 4415s | Drives - Windows 7 - Page 40
Save your work and close this message is displayed, click No. After you click No, the computer may behave in either of the following ways: ◦ Playback may resume settings > Monitor tab. 3. Select High Color (16 bit), if this setting is not already selected. 4. Click OK. 36 Chapter 7 Troubleshooting - HP 4415s | Drives - Windows 7 - Page 41
1. Select Start > Default Programs > Change AutoPlay settings. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click Save. A CD, DVD, or BD should now start automatically when it is inserted into the optical drive. A disc does not play automatically 37 - HP 4415s | Drives - Windows 7 - Page 42
are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. 38 Chapter 7 Troubleshooting - HP 4415s | Drives - Windows 7 - Page 43
be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Obtaining HP device drivers To use the HP Web site to obtain HP device drivers: 1. Open your Internet browser, and go to http://www.hp.com/support. 2. Select your country - HP 4415s | Drives - Windows 7 - Page 44
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs and then download and unpack them. SoftPaq Download Manager works by reading and downloading, from the HP the filter settings in the Configuration Options window. Refer to the HP SoftPaq - HP 4415s | Drives - Windows 7 - Page 45
26 replacing 19 hard drive external 13 HP 3D DriveGuard 15 installing 26 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 40 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 37 burning discs 38 device drivers 39 - HP 4415s | Drives - Windows 7 - Page 46
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