HP 4550 HP Color LaserJet 4550 printer family - Software Technical Reference - Page 194

Obtaining Additional Information From Hp Services

Page 194 highlights

Readme files The user can then type in the name of the queue. Additional Information: The user should be using Add Printer or the appropriate installer to attach to an existing queue rather than using the Install Network Printer Wizard to create a new queue for each workstation. If the user wants a new queue for each workstation, he or she will have to type in a new queue name Novell _________ Issue: 'vending' many HP (and other manufacturers') drivers to the client using Novell's Point and Print technology causes spoolss.exe to display a Dr.Watson error (page fault). Description: When running the Novell 4.7 or 4.71 clients on Windows NT 4.0, and using Novell 5.x servers with NDPS printers, the process of 'vending' many HP (and other Mfr's) drivers to the client using Novell's Point and Print technology causes spoolss.exe to display a Dr.Watson error (page fault). Novell is addressing this issue. Workaround: Use either the 4.6 or 4.8 Novell clients for NT 4.0 when using NDPS printers III. TECHNICAL ASSISTANCE OBTAINING ADDITIONAL INFORMATION FROM HP SERVICES See the online user guide on the CD-ROM supplied with the printer for additional methods of obtaining software and support information, such as driver distribution centers, fax service, and online services and support OBTAINING INFORMATION VIA THE INTERNET Printer drivers, updated HP printer software, and product and support information may be obtained from the following URLs. Access the Internet or FTP address and use the menus to locate the software or support of your choice. (Paths may change without notice.) In the U.S. http://www.hp.com/support/lj4550 HP Color LaserJet 4550 Software Technical Reference 194

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Readme files
HP Color LaserJet 4550 Software Technical Reference
194
The user can then type in the name of the queue.
Additional Information:
The user should be using Add Printer or the appropriate installer to
attach to an existing queue rather than using the Install Network
Printer Wizard to create a new queue for each workstation. If
the user wants a new queue for each workstation, he or she will
have to type in a new queue name.
_________________________________________________________________
Novell
_________
Issue:
'vending' many HP (and other manufacturers') drivers to the client
using Novell's Point and Print technology causes spoolss.exe
to display a Dr.Watson error (page fault).
Description:
When running the Novell 4.7 or 4.71 clients on Windows NT 4.0,
and using Novell 5.x servers with NDPS printers, the process of
'vending' many HP (and other Mfr's) drivers to the client
using Novell's Point and Print technology causes spoolss.exe
to display a Dr.Watson error (page fault). Novell is addressing
this issue.
Workaround:
Use either the 4.6 or 4.8 Novell clients for NT 4.0 when using
NDPS printers.
_________________________________________________________________
************************************
III. TECHNICAL ASSISTANCE
************************************
OBTAINING ADDITIONAL INFORMATION FROM HP SERVICES
See the online user guide on the CD-ROM supplied with the
printer for additional methods of obtaining software and support
information, such as driver distribution centers, fax service,
and online services and support.
__________________________________________________________________
OBTAINING INFORMATION VIA THE INTERNET
Printer drivers, updated HP printer software, and product and
support information may be obtained from the following URLs.
Access the Internet or FTP address and use the menus to locate
the software or support of your choice.
(Paths may change without notice.)