HP 4700dn HP Color LaserJet 4700 - User Guide - Page 257
Software application problems, System selection through software, Font selection from software
UPC - 884420110972
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Software application problems System selection through software Table 8-22 Unable to change system selections through software Cause and solution Cause Solution System software changes are locked out by the printer control Consult with your network administrator. panel. The software application does not support system changes. See the software application documentation. The correct printer driver is not loaded. Load the correct printer driver. For more information, see Printer drivers or Printer drivers for Macintosh computers. The correct application driver is not loaded. Load the correct application driver. Font selection from software Table 8-23 Unable to select a font from the software Cause and solution Cause The font is not available to the software application. Solution See the software application documentation. Color selection from software Table 8-24 Unable to select colors from the software Cause and solution Cause The software application does not support color. Color mode is not selected in the software application or printer driver. The correct printer driver is not loaded. Solution See the documentation for the software application. Select Color mode instead of grayscale or monochrome mode. Load the correct printer driver. Optional trays and duplexer recognition Table 8-25 Printer driver does not recognize the optional trays or the duplexer Cause and solution Cause The printer driver has not been configured to recognize the optional trays or the duplexer. Solution See the printer driver's online Help for instructions on how to configure the driver to recognize printer accessories. For more ENWW Software application problems 241