HP Armada 1750 Armada 1700 Family of Personal Computers Reference Guide - Page 152

Solving Modem Problems

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Problem Modem loses connection Solving Modem Problems Possible Cause Solution The connection from the phone line to the modem is loose. Disconnect, then reconnect the phone cable. Reestablish connection. Call Waiting has not been disabled. Hibernation was initiated or a lowbattery condition occurred. To disable Call Waiting: 1. Click Start, Control Panel, double-click Modems. 2. From the General tab of the Modems Properties page, click Dialing Properties. 3. From the My Location tab of the Dialing Properties page, check the box labeled "This location has call waiting." Then select *70, 70#, or 1170 from the drop-down list to disable call waiting for your dialing area. Restart the communications software to restore the original modem settings after exiting Hibernation or resolving the low-battery condition. Continued 16-12 Troubleshooting

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16-12
Troubleshooting
Solving Modem Problems
Problem
Possible Cause
Solution
Modem loses
connection
The connection from
the phone line to the
modem is loose.
Disconnect, then
reconnect the phone
cable. Reestablish
connection.
Call Waiting has not
been disabled.
To disable Call Waiting:
1. Click Start, Control
Panel, double-click
Modems.
2. From the General
tab of the Modems
Properties page,
click Dialing
Properties.
3. From the My
Location tab of the
Dialing Properties
page, check the box
labeled “This
location has call
waiting.” Then select
*70, 70#, or 1170
from the drop-down
list to disable call
waiting for your
dialing area.
Hibernation was
initiated or a low-
battery condition
occurred.
Restart the
communications
software to restore
the original modem
settings after exiting
Hibernation or resolving
the low-battery condition.