HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 44

Symptoms: Partner blade errors, Error indication, Initial step, Required steps

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Symptoms: Partner blade errors Error indication Initial step Required steps Insight Display reports error on - suspect partner blade To correct the issue, follow the Insight Display steps. Partner blade health LED is off - Begin with step 1 Partner blade health LED is amber For proper installation and support, To correct the issue, follow the most partner blades require a partner Insight Display steps. server blade to be installed and powered off during partner blade installation. If the partner blade is installed while the partner server blade is powered up, then power down the partner server blade before powering up the partner blade. Partner blades for interconnect modules require the interconnect module to be installed for operation. Partner blade health LED is - green, but another LED on this partner blade is red For LED information, see the partner blade documentation. Procedures: Partner blade errors CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To avoid possible data loss, always secure permission before powering down an enclosure. CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight Display shows a firmware update in progress. During this activity, the Insight Display displays the Firmware Update screen with the Lock icon and the firmware update progress bar. Step Step 1 Step 2 Partner blade errors action and verification Action Examine device bay status for the suspect partner blade on the Insight Display Health Summary. Verification If the Insight Display device bay status for the partner blade is black, then continue to the next step. If the Insight Display device bay status for the partner blade is blue, yellow, or red, then follow the Insight Display directions to correct the issue. Action Reseat the partner blade. Verification If the Insight Display device bay status for the partner blade is black, then continue to the next step. If the Insight Display device bay status for the partner blade is blue, yellow, or red, then follow the Insight Display directions to correct the issue. Enclosure troubleshooting 44

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Enclosure troubleshooting 44
Symptoms: Partner blade errors
Error indication
Initial step
Required steps
Insight Display reports error on
suspect partner blade
—
To correct the issue, follow the
Insight Display steps.
Partner blade health LED is off
—
Begin with step 1
Partner blade health LED is
amber
For proper installation and support,
most partner blades require a partner
server blade to be installed and
powered off during partner blade
installation. If the partner blade is
installed while the partner server blade
is powered up, then power down the
partner server blade before powering
up the partner blade. Partner blades for
interconnect modules require the
interconnect module to be installed for
operation.
To correct the issue, follow the
Insight Display steps.
Partner blade health LED is
green, but another LED on this
partner blade is red
—
For LED information, see the
partner blade documentation.
Procedures: Partner blade errors
CAUTION:
Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION:
To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.
Step
Partner blade errors action and verification
Step 1
Action
Examine device bay status for the suspect partner blade on the Insight Display Health
Summary.
Verification
If the Insight Display device bay status for the partner blade is black, then continue to
the next step.
If the Insight Display device bay status for the partner blade is blue, yellow, or red, then
follow the Insight Display directions to correct the issue.
Step 2
Action
Reseat the partner blade.
Verification
If the Insight Display device bay status for the partner blade is black, then continue to
the next step.
If the Insight Display device bay status for the partner blade is blue, yellow, or red, then
follow the Insight Display directions to correct the issue.