HP BL480c HP ProLiant BL480c Server Blade User Guide - Page 4

Troubleshooting, HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition - proliant blade server

Page 4 highlights

Configuration tools ...48 SmartStart software...48 HP ROM-Based Setup Utility...48 Array Configuration Utility ...50 Option ROM Configuration for Arrays 51 HP ProLiant Essentials Rapid Deployment Pack 51 Re-entering the server serial number and product ID 51 Management tools...52 Automatic Server Recovery ...52 ROMPaq utility...52 iLO 2 Standard Blade Edition technology 52 Erase Utility ...52 StorageWorks library and tape tools 53 HP Systems Insight Manager ...53 Management Agents...53 HP ProLiant Essentials Virtualization Management Software 53 HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition 54 HP BladeSystem Essentials Insight Control Data Center Edition 54 Redundant ROM support ...54 USB support and functionality ...54 Diagnostic tools ...55 HP Insight Diagnostics ...55 Survey Utility...55 Integrated Management Log ...56 Array Diagnostic Utility ...56 Remote support and analysis tools ...56 HP Instant Support Enterprise Edition 56 Web-Based Enterprise Service...56 Open Services Event Manager ...57 Keeping the system current ...57 Drivers ...57 Resource Paqs...57 ProLiant Support Packs ...57 Operating system version support ...57 System Online ROM flash component utility 57 Change control and proactive notification 58 Care Pack ...58 Troubleshooting ...59 Troubleshooting resources ...59 Pre-diagnostic steps ...59 Important safety information...60 Symptom information ...61 Prepare the server for diagnosis ...61 Service notifications...62 Loose connections ...62 Troubleshooting flowcharts ...62 Start diagnosis flowchart ...63 General diagnosis flowchart ...64 Server blade power-on problems flowchart 65 POST problems flowchart ...67 OS boot problems flowchart ...68 Server fault indications flowchart ...70 POST error messages and beep codes ...72 Contents 4

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Contents 4
Configuration tools
..................................................................................................................................
48
SmartStart software
........................................................................................................................
48
HP ROM-Based Setup Utility
............................................................................................................
48
Array Configuration Utility
..............................................................................................................
50
Option ROM Configuration for Arrays
.............................................................................................
51
HP ProLiant Essentials Rapid Deployment Pack
..................................................................................
51
Re-entering the server serial number and product ID
...........................................................................
51
Management tools
...................................................................................................................................
52
Automatic Server Recovery
.............................................................................................................
52
ROMPaq utility
..............................................................................................................................
52
iLO 2 Standard Blade Edition technology
.........................................................................................
52
Erase Utility
..................................................................................................................................
52
StorageWorks library and tape tools
................................................................................................
53
HP Systems Insight Manager
...........................................................................................................
53
Management Agents
......................................................................................................................
53
HP ProLiant Essentials Virtualization Management Software
................................................................
53
HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition
.............................................
54
HP BladeSystem Essentials Insight Control Data Center Edition
............................................................
54
Redundant ROM support
................................................................................................................
54
USB support and functionality
.........................................................................................................
54
Diagnostic tools
......................................................................................................................................
55
HP Insight Diagnostics
....................................................................................................................
55
Survey Utility
.................................................................................................................................
55
Integrated Management Log
...........................................................................................................
56
Array Diagnostic Utility
..................................................................................................................
56
Remote support and analysis tools
.............................................................................................................
56
HP Instant Support Enterprise Edition
................................................................................................
56
Web-Based Enterprise Service
.........................................................................................................
56
Open Services Event Manager
........................................................................................................
57
Keeping the system current
.......................................................................................................................
57
Drivers
.........................................................................................................................................
57
Resource Paqs
...............................................................................................................................
57
ProLiant Support Packs
...................................................................................................................
57
Operating system version support
....................................................................................................
57
System Online ROM flash component utility
......................................................................................
57
Change control and proactive notification
........................................................................................
58
Care Pack
....................................................................................................................................
58
Troubleshooting
..........................................................................................................................
59
Troubleshooting resources
........................................................................................................................
59
Pre-diagnostic steps
.................................................................................................................................
59
Important safety information
............................................................................................................
60
Symptom information
.....................................................................................................................
61
Prepare the server for diagnosis
......................................................................................................
61
Service notifications
.................................................................................................................................
62
Loose connections
...................................................................................................................................
62
Troubleshooting flowcharts
.......................................................................................................................
62
Start diagnosis flowchart
................................................................................................................
63
General diagnosis flowchart
...........................................................................................................
64
Server blade power-on problems flowchart
.......................................................................................
65
POST problems flowchart
...............................................................................................................
67
OS boot problems flowchart
...........................................................................................................
68
Server fault indications flowchart
.....................................................................................................
70
POST error messages and beep codes
.......................................................................................................
72