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HP BL480c HP ProLiant BL480c Server Blade User Guide - Page 55

Internal USB functionality, Diagnostic tools, HP Insight Diagnostics, Survey Utility - proliant server blade

UPC - 882780759664

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through legacy USB support, which is enabled by default in the system ROM. HP hardware supports USB version 1.1 or 2.0, depending on the version of the hardware. Legacy USB support provides USB functionality in environments where USB support is normally not available. Specifically, HP provides legacy USB functionality for: • POST • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html). Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. For additional security, external USB functionality can be disabled through RBSU. Disabling external USB support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is unaffected. Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD. HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server blade management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags). Survey Utility Survey Utility, a feature within HP Insight Diagnostics (on page 55), gathers critical hardware and software information on ProLiant server blades. This utility supports operating systems that may not be supported by the server blade. For operating systems supported by the server blade, refer to the HP website (http://www.hp.com/go/supportos). If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous information and overwrites the Survey text files to reflect the latest changes in the configuration. Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP ("ProLiant Support Packs" on page 57). Software and configuration utilities 55

Section	Page
HP ProLiant BL480c Server Blade User Guide	2
Contents	3
Component identification	6
Front panel components	6
Front panel LEDs	7
SAS and SATA hard drive LEDs	8
SAS and SATA hard drive LED combinations	8
System board components	9
FBDIMM slot numbering	10
Mezzanine connector definitions	10
System maintenance switch	10
System maintenance switch procedures	11
Clearing the system configuration	11
Accessing the redundant ROM	11
Hard drive backplane components	12
Local I/O cable	13
Operations	14
Power up the server blade	14
Power down the server blade	14
Remove the server blade	15
Remove the access panel	15
Install the access panel	16
Setup	17
Installing an HP BladeSystem c-Class enclosure	17
Installing server blade options	17
Installing interconnect modules	17
Interconnect device mapping	18
Installing a server blade	18
Connecting to the network	23
Completing the configuration	23
Hardware options installation	24
Introduction	24
Hot-plug SAS or SATA hard drive option	24
Processor option	25
Memory option	32
Memory configurations	32
FBDIMM installation guidelines	32
Advanced ECC memory configuration	33
Online spare memory configuration	34
Mirrored memory configuration	35
Installing FBDIMMs	35
Mezzanine card option	36
HP Smart Array P400i Controller battery pack	37
Cabling	39
Using the local I/O cable	39
Connecting locally to a server blade with video and USB devices	39
Accessing a server blade with local KVM	39
Accessing local media devices	40
Software and configuration utilities	42
Server blade deployment tools	42
Software drivers and additional components	42
HP BladeSystem c-Class Advanced management	42
Network-based PXE deployment	43
Deployment overview	43
Deployment infrastructure	43
Deployment methods	44
PXE deployment	45
HP ProLiant Essentials Rapid Deployment Pack	45
CD-ROM deployment	45
Diskette image deployment	46
SAN configuration	47
Configuration tools	48
SmartStart software	48
SmartStart Scripting Toolkit	48
HP ROM-Based Setup Utility	48
Using RBSU	49
Auto-configuration process	49
Boot options	49
BIOS Serial Console	50
Configuring mirrored memory	50
Configuring online spare memory	50
Array Configuration Utility	50
Option ROM Configuration for Arrays	51
HP ProLiant Essentials Rapid Deployment Pack	51
Re-entering the server serial number and product ID	51
Management tools	52
Automatic Server Recovery	52
ROMPaq utility	52
iLO 2 Standard Blade Edition technology	52
Erase Utility	52
StorageWorks library and tape tools	53
HP Systems Insight Manager	53
Management Agents	53
HP ProLiant Essentials Virtualization Management Software	53
HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition	54
HP BladeSystem Essentials Insight Control Data Center Edition	54
Redundant ROM support	54
Safety and security benefits	54
USB support and functionality	54
USB support	54
Internal USB functionality	55
Diagnostic tools	55
HP Insight Diagnostics	55
Survey Utility	55
Integrated Management Log	56
Array Diagnostic Utility	56
Remote support and analysis tools	56
HP Instant Support Enterprise Edition	56
Web-Based Enterprise Service	56
Open Services Event Manager	57
Keeping the system current	57
Drivers	57
Resource Paqs	57
ProLiant Support Packs	57
Operating system version support	57
System Online ROM flash component utility	57
Change control and proactive notification	58
Care Pack	58
Troubleshooting	59
Troubleshooting resources	59
Pre-diagnostic steps	59
Important safety information	60
Symbols on equipment	60
Warnings	60
Symptom information	61
Prepare the server for diagnosis	61
Service notifications	62
Loose connections	62
Troubleshooting flowcharts	62
Start diagnosis flowchart	63
General diagnosis flowchart	64
Server blade power-on problems flowchart	65
POST problems flowchart	67
OS boot problems flowchart	68
Server fault indications flowchart	70
POST error messages and beep codes	72
Battery replacement	73
Regulatory compliance notices	74
Regulatory compliance identification numbers	74
Federal Communications Commission notice	74
FCC rating label	74
Class A equipment	75
Class B equipment	75
Declaration of conformity for products marked with the FCC logo, United States only	75
Modifications	76
Cables	76
Canadian notice (Avis Canadien)	76
European Union regulatory notice	76
Disposal of waste equipment by users in private households in the European Union	77
Japanese notice	77
BSMI notice	77
Korean notice	78
Laser compliance	78
Battery replacement notice	78
Taiwan battery recycling notice	79
Electrostatic discharge	80
Preventing electrostatic discharge	80
Grounding methods to prevent electrostatic discharge	80
Specifications	81
Environmental specifications	81
Server blade specifications	81
Technical support	82
Before you contact HP	82
HP contact information	82
Customer Self Repair	82
Acronyms and abbreviations	90

Match case Limit results 1 per page

Software and configuration utilities

through legacy USB support, which is enabled by default in the system ROM. HP hardware supports USB

version 1.1 or 2.0, depending on the version of the hardware.

Legacy USB support provides USB functionality in environments where USB support is normally not

available. Specifically, HP provides legacy USB functionality for:

•

POST

•

RBSU

•

Diagnostics

•

DOS

•

Operating environments which do not provide native USB support

For more information on ProLiant USB support, refer to the HP website

(

http://h18004.www1.hp.com/products/servers/platforms/usb-support.html

Internal USB functionality

An internal USB connector is available for use with security key devices and USB drive keys. This solution

provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance

on the front of the rack and physical access to secure data.

For additional security, external USB functionality can be disabled through RBSU. Disabling external USB

support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is

unaffected.

Diagnostic tools

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online

versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify

server blade installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the

OS is not running. To run this utility, launch the SmartStart CD.

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and

other related data needed for effective server blade management. Available in Microsoft® Windows®

and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, refer to the HP website

(

http://www.hp.com/servers/diags

Survey Utility

Survey Utility, a feature within HP Insight Diagnostics (on page

), gathers critical hardware and

software information on ProLiant server blades.

This utility supports operating systems that may not be supported by the server blade. For operating

systems supported by the server blade, refer to the HP website (

http://www.hp.com/go/supportos

If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous

information and overwrites the Survey text files to reflect the latest changes in the configuration.

Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP

ProLiant Support Packs

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