HP Brio ba200 hp brio ba200, hp warranty and support guide
HP Brio ba200 Manual
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HP Brio ba200 manual content summary:
- HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 1
HP Warranty and Support Guide HP Vectra Corporate PCs HP Brio Business PCs HP Kayak PC Workstations English - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 2
- HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 3
YOUR HP AUTHORIZED SUPPORT PROVIDER OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS. Warranty Repair or Replacement HP Hardware For the specific warranty period described on the back cover of this HP Warranty and Support Guide, HP warrants that your HP Hardware, Accessory or Supply will - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 4
: (a) improper or inadequate maintenance or calibration; (b) software, interfacing, parts or supplies not supplied by HP; (c) unauthorized repair, maintenance, modification or misuse; (d) operation outside of the published operating specifications for the product; (e) improper site preparation or - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 5
Hardware Warranty Options THESE HP HARDWARE WARRANTY OPTIONS ARE SPECIFIC TO THE HP HARDWARE PRODUCT PROVIDED TO YOU. THEY COMPLEMENT THE GENERAL HARDWARE AND SOFTWARE WARRANTY STATEMENTS FOUND IN THIS HP WARRANTY AND SUPPORT GUIDE AND SUPERSEDE ANY WARRANTY TERMS THAT MAY BE FOUND ONLINE, OR IN ANY - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 6
by an HP Sales and Service Center or an HP Authorized Support Provider, during the three-year product warranty period. • HP Vectra & Brio PCs: Free parts exchange service for the product keyboard and mouse, provided by an HP Sales and Service Center or an HP Authorized Support Provider, during - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 7
unit, keyboard and mouse provided by an HP Sales and Service Center or an HP Authorized Support Provider, during the three-year product warranty period. 3-Year Limited Hardware Warranty: 3-Year Return for Repair Service • Return For Repair service for the central processor unit, including free - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 8
HP Before contacting HP for warranty service for your HP product, please prepare by: • Consulting the troubleshooting section of your User's Guide. • Running the diagnostic software (if installed on your system) to diagnose your product and to obtain information that will be requested by a support - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 9
Services Free telephone support for your hardware product is available from HP Customer Care Centers (refer to page 15 for contact telephone numbers) during the product warranty period under the following conditions: • You may request support for basic configuration, setup, and troubleshooting - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 10
latest version of the BIOS before an HP Sales and Service Center representative or HP Authorized Support Provider representative is repair personnel. HP or the servicing dealer may require that the product be maintained by customer personnel under direct HP or dealer supervision. • On-site service - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 11
HP Repair Center or HP Authorized Support Provider within the product warranty period. Once the product has been repaired, it will be returned free of charge to the address you designate. Return For Repair service is subject to the following conditions: • Running the HP diagnostic software provided - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 12
Return Service, you must contact HP or an HP Authorized Support Provider within 30 days of the product purchase date. • You may be required to justify the reason for returning the product. • You may also be asked for proof of the product purchase date. • If the product cannot be repaired, you - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 13
free. In the event that this software product fails to execute its programming instructions during the warranty period, HP will provide the Customer with non-defective software along with re-installation instructions or assistance. Removable Media (if supplied) HP warrants the removable media, if - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 14
the above limitation or exclusion may not apply to you. Obtaining Warranty Service Warranty service may be obtained by contacting an HP Customer Care Center, an HP Sales and Service Office, or HP Authorized Support Provider. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 15
to change due to local parts availability. If the product is not normally sold by HP in the country of use, it may need to be returned to the country of purchase for service. Please check with your local HP Sales and Service Office or HP Authorized Support Provider for more information. English 13 - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 16
patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31,2001. DISCLAIMER FOR NON-HP PRODUCTS Hewlett-Packard makes - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 17
Care Centers can help you solve hardware issues related to HP products and, if necessary, initiate the appropriate service procedures. In the U.S.A, telephone support is available 24 hours a day, seven days a week. Elsewhere, it is available during normal office hours. North & Latin America - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 18
62 34 34 +49 (0)180 52 58 143 (24PF/min) For more up to date telephone numbers, or for countries not listed here, refer to HP's web site at http://www.hp.com/go/support, and click on Assistance. 16 English - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 19
+90 212 224 59 25 +44 (0)870 608 30 03 For more up to date telephone numbers, or for countries not listed here, refer to HP's web site at http://www.hp.com/go/support, and click on Assistance. English 17 - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 20
delivery. Reseller. CD-ROM containing: Released quarterly. N/A HP Support Product Manuals, Technical Assistant Information and Product features. Annual Anytime. HP. subscription. Electronic Services Technical information, Anytime. drivers, utilities, tools and diagnostics. 24-hour access - HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 21
- HP Brio ba200 | hp brio ba200, hp warranty and support guide - Page 22
Warranty Entitlement Information 1-Year Limited Hardware Warranty 1 Year On-Site Paper not bleached with chlorine Printed 09/99 - Part Number: 5969-3854
HP Warranty and Support Guide
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