HP Brio ba200 hp brio ba200, hp warranty and support guide - Page 9

Note In the U.S.A Elsewhere HP Telephone Support Services Free telephone support for your hardware product is available from HP Customer Care Centers (refer to page 15 for contact telephone numbers) during the product warranty period under the following conditions: • You may request support for basic configuration, setup, and troubleshooting of your hardware product during the first year of the product warranty period. • You may request warranty support for your HP hardware product during the product warranty period. • You may be required to provide proof of the purchase date for the product requiring support in order to determine warranty entitlement. Before dispatching an HP Service Representative or replacement part, HP will attempt to resolve your support issue via the telephone. HP Lifeline Telephone Support, a fee-based service, is available for telephone assistance not covered by the warranty of your hardware product or for assistance for your hardware product outside of the warranty period of your product. Your call can either be charged to your phone bill at a per-minute rate or to your credit card (Visa, Mastercard or American Express) at a flat fee. The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. Please call the appropriate number listed below. Number 1 (900) 555-1500 1 (800) 999-1148 Method of Payment Charged to phone bill Charged to credit card Charge Type per-minute rate Flat fee Please call your local HP Customer Care Center (refer to page 15 for contact telephone numbers). English 7