HP Brio ba200 hp brio ba200, hp warranty and support guide - Page 14

Note HP Service Procedures If HP receives notice of a defect in an HP software product during the software product's warranty period, HP will, at its option and according to the specified warranty: 1 Assist in the re-installation of non-defective software OR 2 Provide the end-user customer with non-defective software along with written re-installation instructions. Reloading of bundled or pre-installed software by HP, or any of its designates, is not covered by the HP warranty. Should HP be unable to replace the software within a reasonable amount of time, the Customer's alternate remedy shall be a refund of the purchase price upon return of the product and all copies. Unless otherwise stated or agreed upon in writing with HP, bundled or pre-installed software may not be returned for refund separate from the return of the entire bundled or pre-installed system. Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the warranty period. Limitation of Warranty HP makes no other express warranty, whether written or oral with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90-day duration of this written warranty. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives specific legal rights, and you may also have other rights which vary from state to state, or province to province. Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT) WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Obtaining Warranty Service Warranty service may be obtained by contacting an HP Customer Care Center, an HP Sales and Service Office, or HP Authorized Support Provider. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 12 English