HP C7770B HP Designjet 500Plus Printer - User's Guide

HP C7770B - DesignJet 500 Color Inkjet Printer Manual

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  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 1
    This User's Reference Guide explains how to use your D/A1 size or A0+/E+ size HP Designjet 500 Plus Printer. The Introduction Tab contains these topics: • Introducing the Documentation Introduces your printer's documentation. • Introducing Your HP Designjet 500 Plus Printer Contains a brief overview
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 2
    found in a slot on the right-hand side of the printer (as shown). It gives information that you are most likely to need for printer operation on a daily basis, such as loading paper or replacing ink supplies. • You can also visit us on our Web page: www.hp.com/go/designjet. Pocket Guide location
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 3
    Your HP Designjet 500 Plus Printer • Your Printer's Main Features A general overview of the major features of your printer. • HP Ink Supplies A description of the HP Ink Supplies required for your printer. • Print Resolution Specifications of the print resolution for your printer. • Media
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    printing. In addition, the HP Designjet 500 Plus printer includes smart chips that are embedded into each individual printhead and ink cartridge that alert the user if it time to replace the printhead and continuously monitor ink levels. • Ease-of-use: The HP Designjet 500 Plus printing system is
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 5
    media from 24 inches/609.6 mm (D/A1 size) to 42 inches/1066.8 mm (A0+/E+ size) wide including HP Satin Poster Paper, HP High-Gloss Photo Paper and HP Heavyweight Coated Paper. In addition, the HP Designjet 500 Plus printer accepts a wide range of media for technical applications. • Complementary
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 6
    HP Designjet 500 Plus printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP No 10 Supplies. • Cyan, Magenta and Yellow Cartridges are HP No 82 Supplies. • All Printheads are HP No 11 Supplies. Each 600-dpi thermal inkjet printhead applies thousands of ink droplets onto the paper
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 7
    Print Resolution Your HP Designjet 500 Plus printer provides two different print modes that change the print for each of the print modes: Best, Normal or Fast from your software or from the printer's front panel. With the best mode selected you have an additional selection available to provide maximum
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 8
    to 42 inches (1066.8 mm) wide with the A0+/E+ size HP Designjet 500 Plus printer and up to 24 inches (609.6 mm) with the D/A1 size model. The following media types are supported on the HP Designjet 500 Plus printer: • HP Bright White Inkjet Paper (Bond) • HP Vellum • HP Natural Tracing Paper • HP
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 9
    User Interface The printer's front panel includes an easy-to-use interface with a display, giving you access to a comprehensive set of printer functions. See Navigating the Menu System, for a short tutorial to teach you how to navigate through the menus and a description of internal prints.
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 10
    and A0+/E+ size HP Designjet 500 Plus printers come with 32 MB of internal Random Access Memory (RAM). Additional memory can be added to the HP-GL/2 Accessory card that came with your printer. You can add 64 MB (part number C2387A) or 128 MB (part number C2388A) of memory for large file processing
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 11
    , orientation, color and quality. NOTE: Many software applications include their own drivers. Your HP Designjet 500 Plus printer comes supplied with: • Windows drivers • Mac OS X drivers • AutoCAD drivers for Windows NOTE: If AutoCAD drivers are available for the specific AutoCAD release
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    Front View of Printer Power Switch/Indicator Printhead Ink Cartridge Front Panel
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 13
    Your HP Designjet 500 Plus printer can be connected directly to your computer via the traditional parallel interface or through the Universal Serial Bus (USB) port. For Local Area Network (LAN) connection your printer can be fitted with an optional HP JetDirect Print Server Fast Ethernet 10/100
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 14
    you an overview of the printer's ink system, with some warnings and precautions for its optimum use. • Ink Cartridges details the procedures used for: obtaining information, interpreting errors, checking levels and replacing ink cartridges. • Printheads details the procedures used for: obtaining
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 15
    on: the types of paper supported, their physical characteristics, quality selection, handling and how to obtain information. • Print Times for a Selected Print Quality Typical Printing Times for color and black lines and images on different types of paper. • Printable Area The dimensions for all the
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 16
    printer supports many types of paper. However, the quality of some images may be reduced if you do not use the correct paper for your application. For example, images with large regions of intense color, where many ink drops are needed to fully saturate the color, will not print well on HP Bright
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 17
    of media available, their particular use and how to obtain information about them. • Physical Characteristics of Paper Types Details the physical characteristics of each of the supported paper types. • Combinations of Media Type and Print Quality Selection Gives guidelines for selecting the correct
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    and selection numbers of supported HP Premium Printing Material. Always print on the image side with the special coating. Image side faces outward on roll products from Hewlett-Packard. Physical Characteristics of Paper and Other Media HP Premium Printing Material 24 inch 36 inch 42 inch 610 mm
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    24 inch 36 inch 42 inch 610 mm 914 mm 1067 mm HP High-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Semi-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Paper-Based Semi-Gloss 6 mil (158g/m2) - 100 ft. (30m) HP Clear film 4 mil (174g/m2) - 75 ft. (22m) HP Translucent bond 3 mil (67g
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 20
    any of the HP Premium Printing Material, see the pamphlet Hewlett-Packard Printing Materials. From time to time, new paper types may become available. For up-to-date information, please contact your Hewlett-Packard dealer, local Hewlett-Packard Sales and Support Office or the Designjet Online Web
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    given by application, to guide you when choosing your paper and selecting the print quality setting (Fast, Normal, Best). • CAD Drawings-Mono • CAD Drawings and GIS-Color (Lines and low density) • CAD Rendering, GIS and Images-Color and CAD (high ink density). As a general guide: • Fast is best for
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 22
    for specific usage with typical media. Supported Paper Types-Mono Usage Drafts Final Versions Archives Diazo Typical Media Selection Plain Paper Bright Inkjet Paper Natural Tracing Paper Translucent Bond Plain Paper Bright Inkjet Paper Natural Tracing Paper Translucent Bond Coated paper Heavy
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    settings for specific usage with typical media. Supported Paper Types-Color Usage Drafts Final Versions Archives Transparencies Typical Media Selection Plain Paper Bright Inkjet Paper Natural Tracing Paper Translucent Bond Plain Paper Bright Inkjet Paper Coated paper Heavy Coated Paper Matte Film
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    and Images-Color and CAD (high ink density) The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Color and CAD Usage Typical Media Selection Recommended Print Quality Setting Matte Paper Heavy Coated Paper Normal or Best
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    or other type of media: • Handle film and glossy paper by the edges or wear cotton gloves. Skin oils can interact with the ink and cause it to smear. • Although the ink systems supplied with this printer have good light fastness, colors will eventually fade or change if exposed to sunlight over
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    menu on the front panel. Bright White Inkjet Paper Plain Paper Vellum Natural Tracing Paper Translucent Bond Clear Film Matte Film Coated Paper Heavy Coated Paper High-Gloss Photo Canvas Poster Paper Roll or Sheet If there is no paper loaded the front panel display shows the following message
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 27
    a Selected Print Quality The following table lists some typical printing times for D/A1 size paper. Typical Printing Times Print Quality Time (in seconds) Fast Normal Best Mono Lines on Bond 96 216 360 Color Lines on Coated Paper 96 216 285 Images on Coated Paper 234 550 940 Images on Glossy
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    areas for each of the different paper size systems: • ANSI Paper The American National Standards Institute imperial paper sizing system. • Architectural Paper The Architectural paper sizing system. • ISO Paper The International Standards Organization metric paper sizing system, which is the size
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 29
    and trailing edge margins are 0.7 inches (17 mm). Where: Printable area = Paper Size - Margins Printable Areas for ANSI paper Paper size A B C D E Orientation of paper in printer Portrait Landscape area is only available if you are using the A0+/E+ size format HP Designjet 500 Plus printer
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 30
    and trailing edge margins are 0.7 inches (17 mm). Where: Printable area = Paper Size - Margins . Printable Areas for Architectural paper Paper size C D E1 E Orientation of paper in printer Portrait area is only available if you are using the A0+/E+ size format HP Designjet 500 Plus printer
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 31
    trailing edge margins are 0.7 inches (17 mm). Where: Printable area = Paper Size - Margins Printable Areas for ISO paper Paper size A4 A3 A2 A1 A0 Orientation of paper in printer 16.1 16.1 23.0 23.0 32.7 32.7 Height 10.4 6.9 15.2 10.4 22.0 15.2 31.7 22.0 45.4 Width HP Designjet 500 Plus printer
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 32
    Roll Media The following procedures are described in detail, with animations where appropriate: • Installing a New Roll on the Printer • Loading Roll Media • Unloading Roll Media • Removing Roll Media from the Spindle • Cutter Replacement
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    and replace the spindle with the new type of paper. NOTE: Additional spindles are available from Hewlett Packard as accessories. Click on this icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 34
    The animation sequence shows how to load a new roll of paper on the printer. NOTE: You must have installed a new roll of paper on the printer before you can load it. The front-panel menu items are: Select (using the keys) Then Press: 1. Paper 2. Load Roll 3. Select Roll Type Enter Enter Enter
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    Unloading Roll Media The animation sequence shows how to unload a roll of paper from the printer. Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer.
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 36
    The animation sequence shows how to remove a roll of paper from the printer. NOTE: You must have unloaded the roll of paper from the printer before you can remove it. Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 37
    Removing Roll Media from the Spindle The animation sequence shows how to remove a roll of paper from the roll spindle. NOTE: You must have removed the roll of paper from the printer before you can remove it from the spindle. Click on the icon to run the animation sequence. A printable version
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 38
    procedure for the replacement of the paper cutter in your printer. Prerequisites Before attempting to replace the cutter you must contact your local HP Customer Care center to: • Order the replacement cutter. • Receive instructions on how to access the Front Panel Service Menu. Important Information
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    Sheet Media • Which Side Up? Instructs you how to identify which side of the sheet media should be printed on. • Which Edge First? Explains which edge of the sheet should be
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    Up? The printer prints on the side of the paper that faces up. It may be important to load the sheet with the correct side facing up. See the table below. Print Side for Media Types Media Type HP Bright White Inkjet Paper (Bond) HP Vellum Natural Tracing Paper Coated Paper Heavy Coated Paper Matte
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    Which Edge First? You can load sheet paper in either portrait or landscape orientation. Unless you are using the Rotate option, always load the sheet in the same orientation as you have specified in your software. Portrait (short edge first) Landscape (long edge first)
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 42
    Loading Sheet Media The animation sequence shows how to load a new sheet of paper on the printer. Important • If you have a roll of paper loaded on the printer you must first unload it from the printer. • Make sure the correct side of the sheet is facing up when you load it. The front panel menu
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 43
    Unloading Sheet Media The animation sequence shows how to unload a sheet of paper from the printer. Important • To give the ink time to dry the printer holds the paper for some time. Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 44
    Guidelines Explains how to obtain the best results from your Ink System. • Precautions Details the specific precautions you must take to avoid damaging the components of your Ink System. • Color Calibration Explains how to calibrate the ink system for the type of media loaded • Drying Time Explains
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    Designjet 500 Plus printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP No 10 Supplies. • Cyan, Magenta and Yellow Cartridges are HP No 82 Supplies. • All Printheads are HP No 11 Supplies. Ink Cartridges The Hewlett-Packard ink cartridges for your printer require no maintenance
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 46
    identify the components of the HP Ink Supplies. Printheads Ink Cartridges The Hewlett-Packard selection number on the ink cartridges and printheads makes it easy for you to find the correct HP Ink Supplies for your printer. Determine the color of the printhead or ink cartridge you need, then make
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 47
    from your printer and the ink system, always follow these guidelines when handling HP Ink Supplies: • Always install the ink cartridges and printheads before the expiry date, which is on the packaging. • Install ink cartridges and printheads in their color-coded slots. • Follow the instructions on
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 48
    Do not drop the printheads. Proper handling will assure optimum performance throughout the printhead life. • Do not touch the end of the ink cartridge which is inserted into the printer as there may be a small amount of ink on the connection. • Avoid storing partly used ink cartridges on their ends.
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 49
    ink system for the specific media loaded in your printer. Doing this ensures the printed output matches the colors of the original image as closely as possible. The printer keys) Then Press: 1. Ink 2. Color calibration 3. Calibrate Paper Enter Enter Enter The printer prints a calibration pattern
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    conditions. • Drying Time Settings Describes how to set the required drying times from the front panel. • Typical Drying Times Lists typical drying times for Hewlett-Packard tested paper at approximately 25°C with 50% relative humidity. • Drying Procedure Details how the drying procedure operates.
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 51
    With some paper types and environmental conditions the ink needs time to dry before the paper is unloaded. The printer has three settings which you can choose through the front panel. See Navigation Example for more help. Manual The printer holds in place paper which has a specific drying time
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    Tested Paper Type HP Bright White Inkjet Paper (Bond) HP Vellum HP Natural Tracing Paper HP Coated Paper HP Heavyweight Coated Paper HP Matte film HP High-Gloss Photo Paper HP Semi-Gloss Photo Paper HP Paper-Based Semi-Gloss HP Clear film HP Translucent bond HP Studio Canvas HP Satin Poster Paper HP
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 53
    window and a vacuum holds it on the platen of the printer. 2. The front panel displays: The countdown timer indicates how much drying time remains 3. You can press the Cancel or the Form Feed & Cut key to cancel the drying time and release the paper. 4. After the drying time has elapsed: For roll
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    Ink Cartridges • Ink Cartridge Errors Details the error messages that could be displayed on the front panel for the Ink Cartridges. • Ink Cartridge Levels Details the information about levels that can be displayed on the front panel for the Ink Cartridges. • Ink Cartridge Information Shows you how
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 55
    the following error messages for the ink cartridges: Cartridge Missing Cartridge Nearly Reached End of Life Faulty Cartridge Cartridge Empty NOTE: If a cartridge has actually passed its expiry date, it will be shown as a faulty cartridge and will have to be replaced. The printer will also
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 56
    is low, very low or empty. This means you know current status of your HP Ink Supplies all the time: Cartridge Full Low Ink Warning Cartridge Empty NOTE: NOTE: Depending on type of print jobs, a cartridge with a Low Ink Warning may in fact last quite a long time (for example, with line drawings
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 57
    displays the following information for the selected ink cartridge: • Color: Cyan, Magenta, Yellow or Black. • Model: Hewlett-Packard No 82 (Cyan, Magenta and Yellow) or Hewlett-Packard No 10 (Black). • Status: inserted, low on ink, out of ink, missing, expired and faulty. • Expiration date. • Serial
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 58
    wheels are locked (the brake lever is pressed down) to prevent the printer from moving. CAUTION: Only remove an ink cartridge if you are replacing it. CAUTION: Do not replace cartridges while the printer is printing because doing this will cancel the current print job. You would need to change
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 59
    • Printhead Errors Details the different error messages that could be displayed on the front panel for the Printheads. • Printhead Information Shows you how to display the current status of the Printheads on the front panel display. • Printhead Replacement Details the Printhead Replacement procedure
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 60
    The Front Panel can display the following error messages for the printheads: Printhead Missing Printhead Worn Out Faulty Printhead Unknown Error NOTE: An unknown error is displayed when one of the printheads is causing a problem but the system cannot detect which one it is. Refer to Unknown
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 61
    , missing, faulty worn-out and unknown. If there is a problem the system displays an action: missing -> insert, unknown -> troubleshoot, faulty, worn out -> replace. • Expiration date. • Serial Number. • Ink Used: in cc and % used. • Paper Jams. • If the printheads are aligned and color calibrated.
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    version of the sequence is also available. Once you have replaced the printhead, if you have media loaded, the printer prompts you to start the Printhead Alignment procedure. If no media is loaded the printer prompts you to load paper and then automatically starts the alignment. The alignment takes
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 63
    before attempting to align the printheads: HP Bright White Inkjet Paper (Bond), HP Coated Paper, HP Heavyweight Coated Paper, HP High-Gloss Photo Paper, HP Satin Poster Paper or Plain Paper. If you try to do this with any other type of paper loaded, the printer will prompt you to load a different
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 64
    you may be experiencing. It takes you through the troubleshooting procedure step-by-step. • Ink Supply Problems guides you when you have problems installing the consumable ink items: the ink cartridges and printheads. • Media Problems contains information on what to do if you have image smears
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 65
    . • Refer to the appropriate topic: - Ink Supply Problems - Media Problems - Communication Problems - Image Error - Other Problems • If the problem could be related to your software driver, and you are using an HP driver, refer to the driver's troubleshooting documentation and the on-line help in
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 66
    and make sure the front-panel display shows the HP welcome screen followed by Main Menu after a short initialization period. 3. Test your computer hardware and interface. - Make sure that you have the correct interface cable between the computer and the printer and that it is firmly connected to the
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 67
    Image Quality Problems Your HP Designjet 500 Plus printer provides a full troubleshooting utility to ensure you can always quickly overcome any image problems you encounter. You should use this utility whenever you (and not the printer) perceive a problem with print quality. Often what you believe
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 68
    Characteristics of Paper Types. You can also look at the Web page http://www.hp.com/go/designJet for the most up-to-date information. 4. Make sure that the Print quality (Fast, Normal, Best) used for your printer is correct. This is set in the Print Setup dialog box of the printer driver or in
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 69
    of paper or a different size, you stand less likelihood of resolving the problem. Running the Troubleshooting Utility 1. From the main front-panel menu, select the Ink menu ( ) and press Enter. 2. Select Troubleshooting and press Enter. 3. The printer first checks to see whether the printheads are
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 70
    are problems in the blocks of color in Diagnostic Print A, for example white streaks or bands, the printer will try to clean the printheads that have the problem. A printhead can be cleaned up to three times this way; after that it cannot be cleaned and you will be told; the Troubleshooting routine
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 71
    that a color is defective, the printer tries to clean that printhead. If the printhead cleaning process completes, Diagnostic Print B is printed again and you are asked the same questions again. Diagnostic Print B 2. Afterwards, if problems with images remain, use the Troubleshooting procedure
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    Wrong paper advance. Printer recommends Advance Calibration Printer asks questions about Diagnostic Print A Printheads need cleaning. If possible printer tries to clean printheads Indicates that troubleshooting has completed but further procedures are required to solve the problem Indicates
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    be set to On-see Controlling the Cutter) or ejects the sheet; it requires paper that is at least 65 cm/25.5 inches long and at least 50 cm/19.7 inches wide. You must then reload that piece of paper as a sheet, so that the printer can accurately measure the pattern, and make whatever
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    a set default values for your media. The Restore factory option of the Advance calibration menu erases any stored advance calibration values from the printer memory. This means that until you run the advance calibration again the printer will use the factory default values for all types of media.
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    . The following is an example of what you might see if you have problems with stepped lines. To solve this problem: 1. Increase the dpi setting by changing the print quality to Best in the front panel and driver software. 2. The problems may be inherent in the image you are trying to print. Try to
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 76
    are: • Missing or faint lines. • Printed characters having missing parts to them. The following is an example of what you might see if you have problems with incomplete lines. TEST Missing parts of text; this should say TEST See the Troubleshooting Procedure for instructions on how to solve this
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    colored lines are printed double and they are the wrong colors Vertical lines are misaligned or fuzzy (not smooth) The borders of colored blocks are overlapped and the overlapping areas have different colors in them. See the Troubleshooting Procedure for instructions on how to solve this problem
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    ink areas. This problem is problems with banding. 80 80 Expanding Possibilities 80 Ironk Pojfdjop ernk Pojfdjop ernk aure Chorme Pojfdjop ernk aure Expanding Possibilities 80 80 kheuhg kheuhg sfrfefg sfrfefg IInnkkercovarCtraipdsge See the Troubleshooting Procedure for instructions
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    areas you should review when troubleshooting a color accuracy problem: Media Ensure the media loaded is genuine HP media and the correct media type selected on the front panel and in the driver. Related Topics • Color Consistency problems • Long Term Color Bleeding (Glossy Papers) • Color Accuracy
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    you can reduce the color consistency problems. • There may be color changes between images printed on your HP Designjet 500 Plus and other types HP Designjet printers. This is quite normal because the other printers use different ink. Long Term Color Bleeding (Glossy Papers) High ambient humidity at
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 81
    The configurations of the printer defines how ink is applied to each type of media. Use the information in the following table to configure your printer and software for best color accuracy. Location of Setting Ink Menu Setting Description Color Calibration > Calibrate Paper Selection Set to
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    with the software application and driver being used. Refer to the following documentation: • On-line documentation in the drivers shipped with your printer. • If you cannot find any reason for the discrepancy, before getting help, find out for which CMYK printer inks the colors have been specified.
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    the carriage assembly, but this time close the cover using the latch. • Replace the printhead with a new one, see Printhead Replacement. Problems Inserting the Ink Cartridge 1. Make sure that you have the correct HP Ink Supplies ink cartridge. 2. Make sure that the cartridge is the correct color for
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    be all the color printheads or all the printheads. Use the following procedure to isolate the faulty printhead. 1. Select Replace Printheads from the front panel. 2. Open the carriage cover and remove ALL the printheads. 3. Reinsert the Cyan printhead only and close the carriage cover and the window
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    • Clearing a Media Jam Describes how to clear a media jam. • Ink Marks on the Media Details the way to solve ink mark problems: warped lines, blurred lines, marks or scratches on glossy paper. • Media Loading Problems Explains what to do when the front panel keeps indicating that media is misaligned
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    ensure color accuracy and print-quality performance of the printer, use only media types that have been certified for your printer. Use of non-HP media or HP media not certified for your printer may significantly reduce the color and print quality of your images. For details of HP media, see Paper
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    • Too much ink is being placed on the paper causing it to cockle or bubble. • The end of the roll of paper is glued to the core and won't advance further. • Pieces of paper or paper powder are clogging up the cutter guide or other moving parts. See Removing Jammed Paper for full instructions on how
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    or sheet down and out of the printer. You may need to cut the edge of the roll with scissors. 8. Check that the printing zone, including the cutter guide, the paper path, and the area where the printhead carriage is parked, is clear and clean; remove any paper powder by brushing it away or with
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    where the printhead carriage is parked can get quite dirty; be careful not to get ink on your hands. 9. Close the window and switch on the printer. 10. Wait for the printer to finish initializing. 11. Press the Form Feed and Cut key on the front panel to eject any small pieces of paper that are
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    Ink Marks on the Media • Warped Lines • Blurred Lines (Ink "Bleeds" from Lines) • Marks or Scratches on Glossy Paper after Printing • Smears or Scratching on Your Printed Media
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    ink printed and the environmental conditions that are present at the time of printing. Avoid any contact with the paper and handle the print with care until quite some time has elapsed. NOTE: Included with HP media is a book "Printer Tips" that includes a section on troubleshooting paper problems
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    Smears or Scratching on Your Printed Media This problem can appear on paper-based coated media if a lot of ink is printed quickly. The media cannot absorb the ink quickly enough and becomes distorted. As the printheads move over the media, the printheads and the media come into contact with each
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    must be parallel to the blue line on the front media deflector. • Ensure that the paper is wrapped tightly on the roll. • Check that the paper is correctly loaded onto the spindle, see Installing a New Roll on the Printer. Sheet media • The sheet media must be loaded with the right-hand edge against
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    floor. Prints Do Not Stack Properly in the Media Bin • The printer may be too close to the end of the roll. The natural curl near the end of the roll can cause stacking problems. Load a new roll or remove prints manually as they are completed. • If you are mixing prints or nesting
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    Image Error • Image is Incomplete Details the actions to take when the print is: Blank, Partial or has - Distorted or unintelligible. - Overlaid with another image. - Does not obey Page Format and Rotate commands. • Other Sources of Information Lists others sources of information for image problems.
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    . • The file may be too large for the printer's memory. You can install extra memory on the HP-GL/2 Accessory Card in your printer, see Memory. • There may be a communications problem between your computer and the printer. Check your interface cable. • Check to make sure that your software settings
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    a D/A1-size roll. • If necessary, change the printing area in your software. • The file may be too large for the printer's memory. Long-Axis Print Is Clipped • Does your software support long-axis prints? • Have you specified an appropriate media size in your software? • There may not be sufficient
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    Printed Image Incorrect • Image is in One Portion of the Printing Area • Print is Distorted or Unintelligible • One Image Overlays Another on the Same Sheet
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    Is your software configured for this printer? For general advice, see the Assmebly and Set-up Poster. For advice specific to your software, see the documentation supplied with the driver. Image is Unexpectedly Rotated • Check the front-panel Paper > Page format > Rotate setting. • For an explanation
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    your computer to the parallel port on the printer, make sure you are using a genuine HP parallel interface cable. • Depending on the software, drivers and RIPs you are using with your printer, there will be different solutions to solving this problem. Refer to the Vendor's User Documentation for
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    Other Sources of Information If you don't find the solution to the problem here, other sources of help are: • The documentation supplied with the driver that you are using to manage the output from your software appli- cation to the printer.
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    Other Problems • Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. • Printer Does not Print Details common causes for the printer failing to print. • Printer Seems Too Slow Lists the reasons why printing may slow down.
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    when connected directly to your computer. • Try another interface cable. For details of supported cables, see Connection Specifications. File Size and Memory There is no direct relationship between file size on your computer and memory used in the printer to print that file. In fact, because of file
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    large for the printer's memory. This is the case if the front panel displays "Out of memory- data was lost". Look on your computer screen for any error message; some drivers allow you to choose a different printing mode and try to send the file again. • If you continue to have problems, see Getting
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    's current media type setting, see Obtaining Roll or Sheet Paper Information. • The printhead may need replacing; see Printhead Replacement • Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System. • If the printer is in Fast mode and the file it is
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    Getting Help • HP Customer Care Details about the HP Customer Care program. • What to Do Before You Call Information on what you should do before you contact your local HP Customer Care Center. • HP Designjet Online How to get help and much more via the World Wide Web.
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    to give customers unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates, and self-maintenance services. To find out more about HP Customer Care, please visit us at: www
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    your software vendor. 3. If you still have difficulty, refer to the HP Support Services booklet shipped with this printer. This document contains a comprehensive list of various support services available to help solve printer problems. 4. If you do call one of the Hewlett-Packard offices, please
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    user documents; • and immediate information on new products. Communication from the users to HP includes: • feedback on HP Designjet features; • automatic contact with HP Customer Care from the troubleshooting tool, for HP to follow up; • and the chance to ask technical questions on large-format
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    Front Panel The printer's front panel is a user-friendly interface that gives you access to a comprehensive set of printer functions. There is also information on your ink consumable items which is continually updated. • The Front Panel • Menu Structure • Navigating the Menu System • Message
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    Panel The panel on the front of your printer is the principal way of changing the behavior of the printer, apart from any software driven controls that may be provided through the application in use. The front panel of the printer contains the following functional areas: Display Screen Navigation
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    The Up and Down keys let you scroll through the various items in a menu list. • The Menu key takes you to the main screen. It cancels any choices you to the previous screen. • The Enter key selects the item in the menu list and makes it current. If there are sub-selections to be made, this key
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    Menu key. After a short time-out, the display will always revert to the main menu with the Job Management menu active. Active menu Information message Paper Menu Icon Ink Menu Icon Job Management Menu Icon (Active) Setup Menu Icon The Navigation Example is given from the Job Management menu
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    Action Keys The Cancel key cancels the current printer operation (printing or preparing for printing). It will also cancel the current menu selection and return to the main menu if a menu option is highlighted.
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    Menu Structure The front panel display area screen shows the four classes of menu options available represented with specific icons. Click on the icon to display its menu structure. • Paper Menu • Ink Menu • Job Management Menu • Set-up Menu
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    Load/Unload Roll Load/Unload Sheet Select paper type Cutter Page Format Advance Calibration Menu item depends on the type of paper loaded On/off Size Rotate Mirroring Small margins Automatic Inked area ANSI ISO JIS ARCH Oversize Extra 0, 90, 180, 270 On/off On/off Best ANSI A...E Best ISO ...A0
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    Menu Ink Information Color calibration Troubleshooting Align Print Heads Replace Print Heads Replace Ink Cartridges Color settings Drying time Ink Cartridges Printheads Status Calibrate Paper Reset Standard (4.5 min.) Special (11 min.) Color/monochrome RGB Rendering Intent Automatic None Manual
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    Job Management Menu The HP-GL/2 Accessory Card provides a Reprint menu.
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    Default Maximum detail Model number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink usage. Palette Define Palette Merge Software, Factory
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    Front Panel Altitude Log Service tools Card ID Card setup I/O Timeout Language Buzzer Contrast Printheads Errors Service tests Service calibrations Service utilities No I/O Cards present / Contents provided by card No I/O Cards present Configuration Advanced Reset Card 30 sec, ... , 30 min
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    Navigating the Menu System From the top level of the menu system, you can navigate through the menus using the display keys. Any menu item followed by a greater-than symbol (>), indicates that a further level of menu items is available. Press Back to return to the previous menu level without
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    Action 1. Use the Up and Down keys to highlight the Ink menu icon. Display Result The Ink menu icon is highlighted to allow you to select the Ink menu options. 2. Press the Enter key to enter the printer Ink menu. The display shows the Ink menu to allow you to select Drying Time. Continued ...
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    time you require. 5. Use the Up and Down keys to highlight the Manual menu option. 6. Press the Enter key to enter the Manual drying time setting menu. The display shows the Manual option highlighted. The display shows the Manual drying time setting menu to allow you to select the drying time you
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    Key Action 7. Press the Up key once to select two minutes. Display Result The display shows the Manual drying time setting menu with two minutes selected. 8. Press the Enter key to set the drying time in the right side of the field confirms the value. The display shows the Ink menu. Previous ...
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    that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement. The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button
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    of the replacement procedure, see Printhead Replacement. The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not
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    can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement. Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has
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    cover is not securely closed. Open the window and check the printhead cover. The procedure is described in the Printhead Replacement procedure. Note: This message may also appear following a paper jam, as the printer cannot detect the exact reason for the problem. In this case you may have to
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    or it has moved too much from its previous position. Reload the paper following the normal procedure, to solve this problem. See Loading Roll Media and Loading Sheet Media. During the loading of paper, the printer has detected that no paper has been loaded. Either: Press the Enter key to restart the
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    to stop the load. Paper too small for a diagnostic print The Troubleshooting utility has found that the single sheet loaded in the printer is too small for a Diagnostic Print. Load a roll of paper, or a sheet that is A3-size or larger. Paper too small to align printheads Load bigger size to align
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    Unload sheet from the Paper menu) and then load paper that is the right type for the alignment. See Printhead Alignment. The printer is trying to perform a scan of the calibration pattern, but the pattern was not found. Reload the sheet that was printed by the Create pattern part of the calibration
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    the print queue), and then again select Replace Printheads (from the Ink system menu). A problem has occurred with one or more printheads. The printheads are still functional. The problem was detected either during printhead alignment or during troubleshooting. If you have completed the routine, the
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    the alignment process. Press the Enter key to load larger paper, or the Cancel key to stop the load process. The printer is attempting to print a job, but finds that there is a problem with the printheads. You may either replace the printheads at this stage or cancel the print. Select the required
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    . Press the Enter key and then follow the instructions to replace the faulty ink cartridges. There is an error in the paper, as shown in another message. Use the normal procedure to reload the paper. Replace empty cartridges before replacing printheads Right edge of roll too far from load line
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    supported. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. The printer is trying to perform a scan of the calibration pattern, but no sheet was found. Load the sheet that was printed by the Create pattern part
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    print. The Troubleshooting utility has found that there is no paper loaded in the printer. Load a roll of paper. Unable to initialize ink system. The system cannot successfully complete the startup. Call HP representative. Call HP for service. Unable to prepare ink system. Open window to check
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    ink cartridges. Press ENTER to continue. Unknown paper format Reload paper Unknown paper type Select paper type Unknown printheads. Press ENTER to continue. Front Panel Messages (continued) Explanation and Action The ink cartridges are not recognized by the printer as ink cartridges approved by HP
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    . Refer to guide for instructions. Warning: color calibration not done on this paper type Warning: printheads not aligned Explanation and Action The color calibrations for the paper that is loaded have been lost. Follow the procedure described in Advance Calibration. The printer has detected that
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    you want. You can select printer settings either from the front panel or from the driver you have for the printer. In most cases the driver settings override the front panel how to efficiently manage your printing. • Printer Configuration details how to set specific configuration parameters of your
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    Page Format • Page Description explains how to make sure the you obtain the prints from your printer in the format you want. • Rotating an Image details on how to rotate the image. • Printing a Mirror Image explains how to print a mirror image of your print.
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    Page Description This section explains how to make sure that the printer produces your print in the page format you want. Leading Edge 17 mm (0.7 in) Margins 5 mm (0.2 in) Page Size Printing Area 5 mm (0.2 in) Inked Area Trailing Edge Direction of paper leaving the printer 17 mm (0.7 in)
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    and trailing edges are 17 mm. However, if you are using roll paper and you select small margins, the margins are 5 mm on all four sides. Printing Area The printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area. Inked Area
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    Job Rotation (HP-GL/2) If the software in the driver does not specify the rotation setting, it can be specified in the front panel (Paper > Page Format > Rotate). Page Size and the Rotation Note that when you rotate a job the page size is enlarged to avoid clipping, because the trailing and leading
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    What is Rotated? With roll paper, both the image and the page orientation are rotated. 0º 90º A A . The page size is adjusted to maintain the printing area, preventing clipping. With sheet paper, the image is rotated, but the page orientation specified in your software is retained. (You
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    Printing a Mirror Image If you are using clear imaging paper, sometimes called 'backlit', you may want to print a mirror image of your print, so that when the paper is lit from behind it is in the correct orientation. This can be done from the front panel, without changing the image in your software
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    controlling the page size. • Page Size and Clipped Images Explains what happens if you choose a larger page size than the current media loaded in your printer.
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    selected in the printer. However, some of the circumstances in which you may want to change the default setting are: • When you want to save paper by printing only the inked area of your print, plus the margins. In this case set Page Format > Size > Inked area. Depending on the driver you are using
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    overridden by your driver or application. Page format Available Sizes Inked Area Automatic ISO ANSI JIS ARCH Oversize Extra The printed page size is the Inked Area plus margins. The printer looks to the print you have sent for a page size instruction. If it is present the printer uses this. If
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    Page Size and Clipped Images If you specify in your software a page size that is larger than the paper size loaded in the printer, the printer will still print what it can, but may clip your image. Clipped Area A2 paper in printer A1 page size in software or front panel
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    of your prints. • Front Panel Image Options explains how to change the HP-GL/2 color palettes. • Printing Images in Grayscale describes how to print color images in grayscale. • Print Speeds and Print Quality lists typical printing times by output quality. • Print Quality describes the different
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    menus (for example) pen width, pen color, overlapping lines). Print mode options are controlled from the front-panel. Why Use the Front Panel? By default, the printer looks to your software to provide information on all the above attributes. However, your driver or application may not provide these
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    conceptual pens in a software palette, rather than the printer's physical printheads. The printer has three pen palettes: • Factory • Palette A • Palette B. The factory palette cannot be changed. You can, however, change the line width and color settings for each pen in the remaining two palettes
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    front-panel menu, go to the Define Palette selection under HP-GL/2 Settings and choose the palette you want. See Set-up Menu. The following table describes the palette choices. Palette Software Palette A Palette B Factory Comments The printer looks to your software for pen settings and ignores all
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    palette, but you can define Palettes A and B to be whatever you choose. The defaults are Palette, width: Item Palettes Pens Widths (mm) Colors Available Options Defaults Factory, A, B. Factory 0 through 15. 0.13, 0.18, 0.25, 0.35, 0.50, 0.65, 0.70, 0.80, 0.90, 1.00, 0.13 mm 1.40, 2.00, 3.00
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    how to define Palette A. Instructions Select (using the keys) 1. Set-up menu 2. Select Palette A 3. HP-GL/2 Define palette 4. Color. The current color assigned to the pen is displayed (in this Color = 4 example 4) 9. Scroll to the color you want. Color = 110 10. If both width and color
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    Changing the Treatment of Overlapping Lines (Merge) The Merge setting controls the overlapping lines in an image. There are two settings, Off and On. The following illustration shows the effect of each setting. Merge off (Default) A subsequent line hides a previous line where they overlap. Merge
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    . • You want a version for photocopying in black and white. When you choose the Ink menu Color settings > Grayscale option, the printer renders colors as Grayscale rather. If you only want to use black ink to print in grayscale, you should select the Ink menu Color settings > True black option.
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    some Typical Printing Times (line drawings @ 20-25ºC and 30-60% relative humidity). Typical Printing Times Paper Color/Grayscale Bright White Color Grayscale Coated Paper Color Grayscale Quality Best Normal Draft Best Normal Draft Best Normal Draft Best Normal Draft ANSI-D size ANSI-E size
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    Typical Printing Times (continued) Paper Heavy Coated Paper Color/Grayscale Color Grayscale Glossy Paper Color Grayscale Quality Best Normal Draft Best Normal Draft Best Normal Draft Best Normal Draft ANSI-D size ANSI-E size Time (in secs) Time (in secs) 490
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    Print Quality You can set the overall print quality from the front panel (Set-Up > Print Quality). In general choose: • Fast for maximum productivity. Ideal for checking prints, when print quality is not the most important. • Normal to get a good combination of print quality and productivity. Ideal
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    Advanced Options Your HP Designjet 500 Plus printer provides several advanced optimization and quality enhancement features to allow you to obtain the printed results you require. • Improving Line Quality and Graphics Details • Best Quality Settings
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    Line drawings/text (the default setting) ensures you will always get the best quality color prints, except when printing the following files: • Mixed lines and scanned color images. • Mixed lines and color photographs. For these files it is recommended that you select Optimize for > Images.
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    mode and 1200×600 dpi in maximum detail mode. NOTE: Using the maximum detail mode will improve resolution but will reduce printing speed and increase memory requirements.
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    These topics describe the best methods of managing the work that the printer is doing. • Cancelling a Page that is Printing Shows you how to cancel a page that is currently being printed. • Cancelling the Drying Time Shows you how release a page from the printer before the drying time has finished.
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    is Printing Use the following procedure to cancel a page that is currently being printed. 1. Press the Cancel key on the front panel. Cancel Key The printer advances the paper as though the print were finished. A multi-page job or a big file may take longer to stop printing than other files.
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    is waiting for the end of drying time. 1. Press Cancel or Form Feed & Cut on the front panel. Cancel Key Form Feed & Cut Key The printer will release the printer and it will fall into the paper bin.
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    Printer Configuration These topics explain how to change the configuration of your printer. • Printer Information • Front Panel Setup • Altitude Setting • Graphics Language and Networks • Setting up the I/O Card • Controlling the Cutter • Upgrading Your Printer • Color Settings • Logs
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    screen shows the following information about your printer: • Model Number • Serial Number • Service ID • Firmware Rev. • Accessory Rev. • Paper Used • Ink used (C, M, Y, K) • Scan Axis Usage • Paper Axis Usage • Service Station Usage • Spittoon Usage • Pinch Lift Usage • Cutter usage • Ink Usage
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    Front Panel Setup You can configure the following parameters for the front panel: • Menu and Message Language • Alert Buzzer • Screen Contrast
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    The following languages can be used for all menus and messages shown on the front panel of your HP Designjet 500 Plus printer: • English • German • Spanish • Catalan • French • Italian • Japanese • Portuguese • Korean • Simplified Chinese • Traditional Chinese To change the language: 1. Select
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    Alert Buzzer Your HP Designjet 500 Plus printer is equipped with an alert buzzer that is used to warn you when: • A task has completed. • An error has been detected. • You change a parameter from the front panel. To enable or disable the buzzer: 1. Select the Front Panel > Buzzer option from the Set
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    Screen Contrast You can adjust the screen contrast of the front panel to best suit the ambient lighting conditions at your location. The contrast can be varied from 0% to 100% in 5% increments. The default setting is 50% and is suitable for most situations. To adjust the screen contrast: 1. Select
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    Altitude Setting Your HP Designjet 500 Plus printer contains a vacuum pump which is used to hold the media onto the platen. The altitude of your location effects the efficiency of this pump so
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    System Administrators If you are using the printer with a network spooler, consider having your system administrator modify the spooler to insert automatically the PJL language-switching commands at the beginning and end of each file. This allows the printer to switch automatically into the correct
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    Setting up the I/O Card Network With a network interface (such as the HP JetDirect Print Server), refer to your network interface documentation for advice on any front-panel configuration. The front-panel menu is I/O Setup > Card Set-up. To Change the I/O Time-out Setting Some software applications
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    roll is cut due to the drying time you have programmed or the printer has automatically selected. In some situations you may not wish to cut the roll after each print job. Use the following procedure to control the cutter. The front panel menu selections are: Select (using the keys) Then Press
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    from Hewlett-Packard. System software upgrades increase your printers functionality and enhances the features that your printer already possesses. System software can be downloaded from the Internet. For the latest upgrades, go to http//www.hp.com/go/designjet. Follow the on-screen directions.
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    mode that matches your offset printing standards from the Ink menu Color settings option. The selections are: Color/monochrome Refer to Printing Images in Grayscale for further details • Color-the printer prints in color • Grayscale-the printer prints the color image in grey shades. • True black-the
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    Your HP Designjet 500 Plus printer keeps a log for the printheads and an error log. These logs are normally used by service engineers. Printhead Log The printhead log contains a list of the last five printheads of each color along with information about the usage of the printhead. Error Log Lists
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    Other tab provides miscellaneous procedures and information that may be required to ensure your printer remains in a fully operational condition at all times. The Other tab contains these sections: • Care of the Printer • Installing Expansion Cards • Specifications • Ordering Accessories • Glossary
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    Care of the Printer This section contains information on general maintenance of the printer. • Cleaning the Printer Instructions for cleaning the exterior of your printer. • Storing and Moving Your Printer Instructions on how to move and store your printer.
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    . CAUTION: Do not use abrasive cleaners on the printer. NOTE: Any maintenance or repairs beyond those described in this chapter should be done by a qualified service technician. Cleaning the Printer Exterior Clean the outside of the printer as required with a damp sponge or a soft cloth and
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 183
    packaging. Refer to Assembly/Repacking Instructions available on the HP Web site (www.hp.com/go/designjet) for details. 4. If you have to move your printer you will need the original packaging. If necessary you can order a kit of the packaging materials. Contact HP support and they will supply it
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 184
    Installing Expansion Cards The following options are available for your HP Designjet 500 Plus printer: • Network Card Installation
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 185
    Network Card Installation HP JetDirect Network Card Installation 1. Before installing a card, switch off the printer and unplug it from the mains electricity supply. 2. Carefully remove the plastic cover from the left-hand back of the printer by unclipping it. This cover gives access to the two
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 186
    HP JetDirect Network Card Installation (Continued) 3. Remove the cover completely Inside the compartment there are two slots for a LAN card or an Accessory card. You can use either slot for either card, but we recommend putting a LAN card on the left (nearer to the front of the printer) and an
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 187
    HP JetDirect Network Card Installation (Continued) 6. Insert the LAN cable into the LAN card. It is simply pushed into place and clicks when locked. 7. Carefully replace the plastic cover by clipping it back into place: • Put the two hinge clips on the side that has the edge cable-hole into their
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 188
    Specifications • Functional Specifications • Memory Specifications • Printer Power Specifications • Ecological Specifications • Enviromental Specifications • Acoustic Specifications • Connection Specifications
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 189
    HP Designjet 500 Plus Functional Specifications Functional Specifications Four colors: cyan, magenta, yellow and black. HP Ink Supplies Supplies Printheads: 600 dpi, Ink Cartridges contents: 36 kHz (Cyan, Magenta, Yellow). 36 kHz (Black). Cyan Magenta Yellow 69 ml Black Paper
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 190
    HP Designjet 500 Plus Functional Specifications (Continued) Functional Specifications HP Supported Mediaa HP Bright White Inkjet Paper (Bond) HP Vellum HP Natural Tracing Paper HP Coated Paper HP Heavyweight Coated Paper HP Matte film HP High-Gloss Photo Paper HP Semi-Gloss Photo Paper HP Paper-
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 191
    HP Designjet 500 Plus Functional Specifications (Continued) Functional Specifications Resolution Print Mode Fast Normal Best (default) Render Halftone Render Halftone Render Halftone Best Render (maximum detail) Halftone Previous ... Line drawing/text 300×300dpi 600×
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 192
    HP Designjet 500 Plus Functional Specifications (Continued) Functional Specifications Margins Roll and sheet (normal) Roll (small) Graphics languages supported Side Margins 5 mm Leading Edge Margin 17 mm Trailing Edge Margin 17 mm HP-GL/2 HP-RTL CALRASTER All Margins 5 mm Accuracy 0.2% of
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 193
    Physical Specifications Physical Specifications Type Weight D/A1 size printer 38.5 kg 85 lb A0+/E+ size printer 45 kg 99 lb Width 1253 mm 49 inches 1690 mm 67 inches Depth 470 mm 19 inches 674 mm 27 inches Height 349 mm 14 inches 1100 mm 43 inches
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 194
    Memory Specifications Memory Specifications Internal RAM Can be upgraded to: 32 MB 96MB or 160MB
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 195
    Printer Power Specifications Printer Power Specifications Source 100-240 V AC ±10% auto-ranging Frequency 50/60 Hz Current 3 amp maximum Consumption 150 watts maximum
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 196
    : ABS. Parts marked according to ISO 11469 standard. Enclosures made of electro-galvanized steel sheet. Packaging User Documentation Cardboard (non-chlorine-bleached) and foam are 100% recyclable. Inks used for printing do not contain heavy metals. Majority provided in Adobe Acrobat PDF format on
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 197
    Specifications Operating Ranges Printing: Optimal print quality for HP glossy media: 15°C to 35°C (59° F to 95° F) RH 20% to 70%. 15°C to 30°C (59° F to 86° F) RH 20% to 80%. Optimal print quality for other 15°C to 35°C (59° F to 95° F) RH 20% to HP media: 70%. Non Operating Ranges Printer
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 198
    Acoustic Specifications Acoustic Specifications Operating sound pressure Idle sound pressure Operating sound power Idle sound power 54 dB (From a one-meter bystander position)
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 199
    Connection Specifications • Cable Specification • Recommended Cables
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 200
    support IEEE-1284 compatible communication, but for use with this printer, the cable must meet the specifications in the following table: Parallel (IEEE-1284 compatible/Centronics) Interface Pin Wire/Signal Name Source 1 Strobe computer 2 ... 9 D0 ... D7 (data lines) both 10 Ack printer
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 201
    Recommended Cables The following cable is recommended for optimum performance and electromagnetic compatibility: Recommended Cable Interface type (Computer) HP part number IEEE compatible/Centronics Interface (All) USB C2951A C2392A Cable length 3.0 m Connector type at computer end of cable 25
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 202
    Accessories You can order supplies and accessories in any of the following ways: • Call your local authorized HP dealer. • Contact your local HP Sales and Support office. • Refer to the Hewlett-Packard Support / Services booklet that was supplied with your printer. • Hardware • Consumable Items
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 203
    Hardware Item HP Part Number Memory Modules 64 MB C2387A 128 MB C2388A All memory expansion modules are: SODIMM 168pin x 64 EDO 50 nanoseconds, 3.3V JetDirect EIO Network Cards 10Base-T J3110A 10 Base2, 10-T J3111A LocalTalk J3112A Token Ring 10/100Base-TX J4169A Spindle 610 mm -
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 204
    Consumable Items Item Ink Cartridges Printheads Color HP Supply No. HP Part Number Black 10 C4844A Cyan Yellow 82 Magenta Black Cyan 11 Yellow C4911A C4913A C4912A C4810A C4811A C4813A Magenta C4812A To achieve the best performance from your printer, we recommend you only use genuine
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 205
    by referencing third-party printing material choices to ensure maximum HP Designjet printer flexibility and printing solutions. Cyan, magenta, yellow and black. The colors of the printer's four inks, and also a standard color model. Paper coated on one side for inkjet printing. A value or condition
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 206
    Computers The part of the HP Ink Supplies which contains all the ink used in the printer. They are installed into the printer on the right side. The smallest rectangle that contains all the content of the drawing, while maintaining its relative dimensions. An international standard paper size
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 207
    the lines it draws match the attributes of a pen. The exterior part of the printer on which the paper rests before going into the printer. The printhead is installed into the carriage assembly. It is the part which prints the ink onto the paper. Page size minus margins. For More Terms, click on the
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 208
    memory than vector data. Rendering intent is a concept defined by ICC Spec ICC.1:1998-09, "File Format for Color Profiles". From the specification standard color model. Raster Image Processor. Raster Transfer Language is one of Hewlett-Packard's standard graphics languages for plotters and printers.
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 209
    service station USB Meaning The rod which holds the roll of paper. The vertical axis, as you look at the printer from the front in which the paper feed moves. The horizontal axis, as you look at the printer from the front in which the print carriage moves. The part of the printer which services
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 210
    ☞ colors internal palettes ☞ Communications Problems ☞ Component Identification ☞ connection secifications ☞ Correcting the Printer Configuration ☞ Cutter Replacement ☞ D Display Screen ☞ Dots per inch Fast ☞ Down Key ☞ drivers ☞ Drying Time ☞ Cancelling ☞ Procedure ☞ Settings Automatic ☞ Manual ☞
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 211
    Keys ☞ Page Size Setting ☞ functional specifications ☞ G graphics language and networks ☞ H Handling Media ☞ heavy coated paper ☞ high-gloss photo ☞ HP Ink Supplies ☞ HP No 10 ☞ HP No 11 ☞ HP No 82 ☞ Ink cartridges ☞ ink cartridges ☞ Printheads ☞ printheads ☞ I I/O time-out setting changing
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 212
    ☞ Ink Supplies. See HP Ink Supplies Ink Supply Problems ☞ Ink System Cartridge Replacement ☞ Statistics ☞ Drying Time ☞ Automatic ☞ Manual ☞ None ☞ Printhead Alignment ☞ Replacement ☞ Statistics ☞ Inked Area ☞ inked area ☞ Installing Roll Media ☞ interface cables ☞ interfaces Fast Ethernet 10/100
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 213
    bright white inkjet paper ☞ canvas ☞ clear film ☞ coated paper ☞ heavy coated paper ☞ high-gloss photo ☞ matte film ☞ natural tracing paper ☞ plain paper ☞ poster paper ☞ supported ☞ translucent bond ☞ vellum ☞ Media Problems Blurred Lines ☞ Clearing Jam ☞ General Rules ☞ Ink Bleeds ☞ Loading Roll
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 214
    Area ☞ Size ☞ page format inked area ☞ margins ☞ page size ☞ Page Size ☞ page size ☞ adjusting ☞ and clipped images ☞ Palette ☞ palettes changing colors ☞ changing pen width ☞ internal ☞ Pocket Guide ☞ poster paper ☞ PostScript Upgrade ☞ power specifications ☞ print appearance controlling ☞ Print
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 215
    ☞ Ink Supply After replacement of Printhead ☞ Inserting the Ink Cartridge ☞ Inserting the Printhead ☞ Solutions ☞ Solving ☞ Stepped Lines ☞ Troubleshooting ☞ R Removing Roll Media from Printer ☞ from Spindle ☞ Replacing Cutter ☞ Ink Cartridge ☞ Printhead ☞ resolution specifications ☞ resolution
  • HP C7770B | HP Designjet 500Plus Printer - User's Guide - Page 216
    ☞ graphics languages supported ☞ margins ☞ media sizes ☞ memory ☞ parallel (Bi-Tronics/Centronics) interface ☞ physical ☞ power ☞ resolution ☞ Speed and Print Quality ☞ Stepped Lines Problems ☞ supported media types ☞ system software upgrades ☞ T translucent bond ☞ Troubleshooting Procedure ☞ types
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Introduction
This
User’s Reference Guide
explains how to use your D/A1 size or A0+/E+ size
HP Designjet 500 Plus
Printer.
The Introduction Tab contains these topics:
•
Introducing the Documentation
Introduces your printer’s documentation.
•
Introducing Your
HP Designjet 500 Plus
Printer
Contains a brief overview of the printer. It contains information about the printer’s features and what is
included with the printer.
•
Front View of Printer
Contains a view of the front of the printer showing the location of the printer’s consumable items.
•
Printer Connections
Shows all the connections to the printer: power,
parallel interface
,
USB
and optional network interface.