HP C7770B HP Designjet 500Plus Printer - User's Guide - Page 93

Media Loading Problems The front panel keeps indicating that media is misaligned or incorrectly positioned. Roll media • The roll media may be loaded the wrong way. The paper should load over the roll towards you, see Loading Roll Media. • The paper may be skewed. The right-hand edge must be parallel to the blue line on the front media deflector. • Ensure that the paper is wrapped tightly on the roll. • Check that the paper is correctly loaded onto the spindle, see Installing a New Roll on the Printer. Sheet media • The sheet media must be loaded with the right-hand edge against the blue line on the printer platen and the front edge against the blue line just after the pinch rollers, see Loading Sheet Media. • The media may be crumpled or warped or may have irregular edges. • If you are using hand-cut media, the edges may not form a right-angle or they may be rough. Do not use hand-cut media. Use only purchased sheet media. • If the media is curled with the curl up it will be very difficult to load. It is easier to load it with the curl down