HP C8907A User Guide - Page 41
Uninstall and reinstall the software
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few minutes for the HP Wireless Dock Base to connect to your computer. Otherwise, see Uninstall and reinstall the software. ● Windows: Look in the system tray at the far right of the Windows taskbar for an HP Wireless Dock Base icon. This indicates that the HP Wireless Dock Base is ready. I received a message that an unknown error has occurred Solution Try to continue with the installation. If that doesn't work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP Wireless Dock Base program files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the HP Photosmart Software. For more information, see Uninstall and reinstall the software. Uninstall and reinstall the software If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP Wireless Dock Base program files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the HP Photosmart Software. Windows: To uninstall: method 1 1. Press the On button to turn off the HP Wireless Dock Base. 2. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart 6222 wireless dock base, Uninstall. 3. Follow the onscreen instructions. 4. If you are asked whether you would like to remove shared files, click No. Other programs that use these files might not work properly if the files are deleted. 5. Restart your computer. 6. Press the On button to turn the HP Wireless Dock Base on. 7. Using your Quick Start Guide, verify that the HP Wireless Dock Base is attached to your wireless network. 8. To reinstall the software, insert the HP Wireless Dock Base CD-ROM into the CD- ROM drive on your computer, and follow the onscreen instructions and the instructions provided in the Quick Start Guide that came with your HP Wireless Dock Base. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows Transfer Images, the software has been properly installed. User Guide 41