Section |
Page |
Product basics |
17 |
Product comparison |
18 |
Environmental features |
21 |
Accessibility features |
21 |
Product views |
22 |
Front view |
22 |
Back view |
23 |
Interface ports |
24 |
Serial number and model number location |
25 |
Control panel layout |
26 |
Buttons on the Home screen |
27 |
Control panel help system |
28 |
Control panel menus |
29 |
Setup Menu |
30 |
HP Web Services menu |
31 |
Reports menu |
32 |
Quick Forms menu |
33 |
Fax Setup menu |
34 |
System Setup menu |
37 |
Service menu |
42 |
Network Setup menu |
44 |
Function specific menus |
46 |
Copy menu |
46 |
Fax menu |
48 |
Scan menu |
50 |
USB Flash Drive |
51 |
Software for Windows |
53 |
Supported operating systems and printer drivers for Windows |
54 |
Select the correct printer driver for Windows |
54 |
HP Universal Print Driver (UPD) |
56 |
UPD installation modes |
56 |
Change print job settings for Windows |
57 |
Priority for print settings |
57 |
Change the settings for all print jobs until the software program is closed |
57 |
Change the default settings for all print jobs |
57 |
Change the product configuration settings |
58 |
Remove the printer driver from Windows |
59 |
Supported utilities for Windows |
60 |
Other Windows components and utilities |
60 |
Software for other operating systems |
60 |
Use the product with Mac |
61 |
Software for Mac |
62 |
Supported operating systems and printer drivers for Mac |
62 |
Install software for Mac operating systems |
62 |
Install software for Mac computers connected directly to the product |
62 |
Install software for Mac computers on a wired network |
63 |
Configure the IP address |
63 |
Install the software |
63 |
Install software for Mac computers on a wireless network |
64 |
Connect the product to a wireless network using WPS by using the control panel menus |
64 |
Connect the product to a wireless network using a USB cable |
65 |
Remove the printer driver from Mac operating systems |
65 |
Priority for print settings for Mac |
65 |
Change printer-driver settings for Mac |
66 |
Change the settings for all print jobs until the software program is closed |
66 |
Change the default settings for all print jobs |
66 |
Change the product configuration settings |
66 |
Software for Mac computers |
67 |
HP Utility for Mac |
67 |
Open the HP Utility |
67 |
HP Utility features |
67 |
Supported utilities for Mac |
67 |
HP Embedded Web Server |
67 |
HP ePrint |
68 |
AirPrint |
68 |
Basic print tasks with Mac |
69 |
Cancel a print job with Mac |
69 |
Change the paper size and type with Mac |
69 |
Resize documents or print on a custom paper size with Mac |
69 |
Create and use printing presets with Mac |
69 |
Print a cover page with Mac |
70 |
Use watermarks with Mac |
70 |
Print multiple pages on one sheet of paper with Mac |
71 |
Print on both sides of the page (duplex printing) with Mac |
71 |
Set the color options with Mac |
72 |
Use AirPrint |
73 |
Fax with Mac |
74 |
Scan with Mac |
75 |
Solve problems with Mac |
76 |
Connect the product with Windows |
77 |
Printer sharing disclaimer |
78 |
Use HP Smart Install to connect to a computer, a wired network, or a wireless network |
78 |
HP Smart Install for Windows direct connections (USB) |
78 |
HP Smart Install for Windows wired networks |
78 |
HP Smart Install for Windows wireless networks, method 1: Use the product control panel |
79 |
HP Smart Install for Windows wireless networks, method 2: Temporarily connect a USB cable |
79 |
HP Smart Install for Windows wireless networks, method 3: Use WPS |
79 |
Connect with USB |
80 |
CD installation |
80 |
Connect to a network with Windows |
81 |
Supported network protocols |
81 |
Install the product on a wired network with Windows |
81 |
Obtain the IP address |
81 |
Install the software |
82 |
Install the product on a wireless network with Windows (wireless models only) |
82 |
Connect the product to a wireless network using WPS |
83 |
Connect the product to a wireless network using the Wireless Setup Wizard |
83 |
Connect the product to a wireless network using a USB cable |
83 |
Install the software for a wireless product currently on the network |
84 |
Configure IP network settings with Windows |
84 |
View or change network settings |
84 |
Set or change the product password |
85 |
Manually configure IPv4 TCP/IP parameters from the control panel |
85 |
Link speed and duplex settings |
86 |
Paper and print media |
87 |
Understand paper use |
88 |
Change the printer driver to match the paper type and size in Windows |
90 |
Supported paper sizes |
91 |
Supported paper types and tray capacity |
93 |
Load paper trays |
96 |
Load Tray 1 |
96 |
Load Tray 2 or optional Tray 3 |
97 |
Load the document feeder |
99 |
Configure trays |
101 |
Print cartridges |
103 |
Print cartridge information |
103 |
Supplies views |
104 |
Print cartridge views |
104 |
Manage print cartridges |
105 |
Change settings for print cartridges |
105 |
Print when a print cartridge is at estimated end of life |
105 |
Enable or disable the At Very Low settings from the control panel |
106 |
Print with EconoMode |
106 |
Store and recycle supplies |
107 |
Recycle supplies |
107 |
Print-cartridge storage |
107 |
HP policy on non-HP print cartridges |
107 |
HP anticounterfeit Web site |
107 |
Replacement instructions |
108 |
Replace the print cartridges |
108 |
Solve problems with supplies |
112 |
Check the print cartridges |
112 |
Print the Supplies Status page |
113 |
Interpret the Print Quality Page |
114 |
Inspect the print cartridge for damage |
114 |
Repeating defects |
115 |
Interpret control panel messages for supplies |
116 |
10.100X Supply Memory Error |
116 |
Black Cartridge Low |
116 |
Black in wrong position |
116 |
Black Very Low |
116 |
Cyan Cartridge Low |
117 |
Cyan in wrong position |
117 |
Cyan Very Low |
117 |
Genuine HP supply installed |
117 |
Incompatible <color> |
118 |
Install [color] cartridge |
118 |
Magenta Cartridge Low |
118 |
Magenta in wrong position |
118 |
Magenta Very Low |
118 |
Remove shipping lock from <color> cartridge |
119 |
Remove shipping locks from cartridges |
119 |
Replace [color] |
119 |
Unsupported <color> Press [OK] to continue |
119 |
Used <color> in use |
120 |
Used [color] installed, to accept press OK |
120 |
Used supplies in use |
120 |
Yellow Cartridge Low |
120 |
Yellow in wrong position |
120 |
Yellow Very Low |
121 |
Print tasks |
123 |
Cancel a print job |
124 |
Basic print tasks with Windows |
125 |
Open the printer driver with Windows |
125 |
Get help for any printing option with Windows |
126 |
Change the number of print copies with Windows |
127 |
Save custom print settings for reuse with Windows |
127 |
Use a printing shortcut with Windows |
127 |
Create printing shortcuts |
128 |
Improve print quality with Windows |
130 |
Select the page size with Windows |
130 |
Select a custom page size with Windows |
131 |
Select the paper type with Windows |
131 |
Select the paper tray with Windows |
131 |
Print on both sides (duplex) with Windows |
132 |
Print on both sides manually with Windows |
132 |
Automatically print on both sides with Windows |
133 |
Print multiple pages per sheet with Windows |
135 |
Select page orientation with Windows |
136 |
Set color options with Windows |
138 |
Use HP ePrint |
139 |
Additional print tasks with Windows |
140 |
Print colored text as black (grayscale) with Windows |
140 |
Print on preprinted letterhead or forms with Windows |
140 |
Print on special paper, labels, or transparencies with Windows |
142 |
Print the first or last page on different paper with Windows |
145 |
Scale a document to fit page size with Windows |
147 |
Add a watermark to a document with Windows |
149 |
Create a booklet with Windows |
149 |
Walk-up USB printing |
152 |
Color |
155 |
Adjust color |
156 |
Change the color theme for a print job |
156 |
Change the color options |
157 |
Manual color options |
157 |
Use the HP EasyColor option |
159 |
Match colors to your computer screen |
160 |
Copy |
161 |
Use copy functions |
162 |
Copy |
162 |
Multiple copies |
162 |
Copy a multiple-page original |
163 |
Copy identification cards |
164 |
Cancel a copy job |
165 |
Reduce or enlarge a copy |
165 |
Collate a copy job |
166 |
Make color or black and white copies |
167 |
Copy settings |
168 |
Change copy quality |
168 |
Check the scanner glass for dirt and smudges |
169 |
Adjust the lightness or darkness for copies |
170 |
Define custom copy settings |
170 |
Print or copy edge-to-edge |
170 |
Set the paper size and type for copying on special paper |
171 |
Restore copy default settings |
171 |
Copy photos |
172 |
Copy mixed size originals |
173 |
Copy on both sides |
174 |
Copy on both sides automatically (duplex models only) |
174 |
Copy on both sides manually |
175 |
Scan |
177 |
Use scan functions |
178 |
Scan methods |
178 |
Scan to a USB flash drive |
178 |
Scan by using HP Scan software (Windows) |
178 |
Scan by using other software |
178 |
Scan from a TWAIN-compliant program |
179 |
Scan from a WIA-compliant program |
179 |
Scan by using optical character recognition (OCR) software |
179 |
Cancel a scan |
179 |
Scan settings |
180 |
Scanner resolution and color |
180 |
Resolution and color guidelines |
181 |
Color |
181 |
Scan quality |
182 |
Scan a photo |
183 |
Fax |
185 |
Set up fax |
186 |
Install and connect the hardware |
186 |
Connect fax to a telephone line |
186 |
Connect additional devices |
186 |
Set up fax with a telephone answering machine |
189 |
Set up fax with an extension phone |
189 |
Setup for stand-alone fax |
190 |
Configure fax settings |
190 |
Use the control panel to set the fax time, date, and header |
190 |
Use of common localized letters in fax headers |
191 |
Use the HP Fax Setup Wizard |
191 |
Use the phone book |
192 |
Use the control panel to create and edit the fax phone book |
192 |
Import or export Microsoft Outlook contacts into the fax phone book |
192 |
Use phone-book data from other programs |
192 |
Delete phone book entries |
193 |
Use speed dials |
193 |
Create and edit speed-dial entries |
193 |
Delete speed-dial entries |
194 |
Manage group-dial entries |
194 |
Create and edit group-dial entries |
194 |
Delete group-dial entries |
194 |
Set fax settings |
196 |
Send fax settings |
196 |
Set special dialing symbols and options |
196 |
Set a dialing prefix |
196 |
Set the dial-tone detection |
196 |
Set tone-dialing or pulse-dialing |
197 |
Set autoredial and the time between redials |
197 |
Set light/dark and resolution |
198 |
Set the default light/dark (contrast) setting |
198 |
Set resolution settings |
198 |
Cover-page templates |
199 |
Set billing codes |
199 |
Receive fax settings |
200 |
Set fax forwarding |
200 |
Set the answer mode |
200 |
Block or unblock fax numbers |
201 |
Set the number of rings-to-answer |
201 |
Set distinctive ring |
202 |
Use autoreduction for incoming faxes |
203 |
Set fax reprint settings |
203 |
Set the fax sounds volume |
203 |
Set the alarm volume, phone-line volume, and ring volume |
204 |
Set stamp-received faxes |
204 |
Set the private receive feature |
204 |
Set fax polling |
205 |
Use fax |
206 |
Fax software |
206 |
Supported fax programs |
206 |
Cancel a fax |
206 |
Cancel the current fax |
206 |
Cancel a pending fax job |
206 |
Use fax on a DSL, PBX, or ISDN system |
206 |
DSL |
207 |
PBX |
207 |
ISDN |
207 |
Use fax on a VoIP service |
207 |
Fax memory |
208 |
Fax memory contents are retained when there is a loss of power |
208 |
Delete faxes from memory |
208 |
Send a fax |
208 |
Fax from the flatbed scanner |
208 |
Fax from the document feeder |
209 |
Use speed dials and group-dial entries |
210 |
Send a fax from the software |
211 |
Send a fax by dialing from a telephone connected to the fax line |
212 |
Send a fax with confirmation |
212 |
Schedule a fax to be sent later |
212 |
Use access codes, credit cards, or calling cards |
213 |
Send faxes internationally |
213 |
Receive a fax |
214 |
Print a fax |
214 |
Print a stored fax when the private receive feature is on |
214 |
Reprint a fax |
214 |
Receive faxes when fax tones are audible on the phone line |
215 |
Solve fax problems |
216 |
Fax troubleshooting checklist |
216 |
Fax error messages |
218 |
Communication error. |
218 |
Document feeder door is open. Canceled fax. |
218 |
Fax is busy. Canceled send. |
218 |
Fax is busy. Redial pending. |
219 |
Fax receive error. |
219 |
Fax Send error. |
220 |
Fax storage is full. Canceling the fax receive. |
220 |
Fax storage is full. Canceling the fax receive. |
220 |
Fax storage is full. Canceling the fax send. |
221 |
No dial tone. |
221 |
No fax answer. Canceled send. |
221 |
No fax answer. Redial pending. |
222 |
No fax detected. |
222 |
Troubleshoot fax codes and trace reports |
224 |
View and interpret fax error codes |
224 |
Fax trace report |
225 |
Fax logs and reports |
225 |
Print all fax reports |
226 |
Print individual fax reports |
226 |
Set the fax error report |
227 |
Change error correction and fax speed |
227 |
Set the fax-error-correction mode |
227 |
Change the fax speed |
228 |
Solve problems sending faxes |
228 |
An error message displays on the control panel |
228 |
The Communication error. message appears |
228 |
No dial tone. |
229 |
The Fax is busy. message appears |
230 |
The No fax answer. message appears |
230 |
Document feeder paper jam |
231 |
The Fax storage is full. message appears |
231 |
Scanner error |
231 |
The control panel displays a Ready message with no attempt to send the fax |
231 |
The control panel displays the message \ |
232 |
Faxes can be received, but not sent |
232 |
Unable to use fax functions from the control panel |
232 |
Unable to use speed dials |
233 |
Unable to use group dials |
233 |
Receive a recorded error message from the phone company when trying to send a fax |
233 |
Unable to send a fax when a phone is connected to the product |
234 |
Solve problems receiving faxes |
235 |
The fax does not respond |
235 |
The fax has a dedicated phone line |
235 |
An answering machine is connected to the product |
235 |
A telephone handset is connected to the product |
236 |
The Answer Mode setting is set to the Manual setting |
236 |
Voice mail is available on the fax line |
236 |
The product is connected to a DSL phone service |
237 |
The product uses a fax over IP or VoIP phone service |
237 |
An error message displays on the control panel |
238 |
The No fax detected. message appears |
238 |
The Communication error. message appears |
238 |
The Fax storage is full. message appears |
239 |
The Fax is busy. message appears |
239 |
A fax is received but does not print |
240 |
The Private Receive feature is on |
240 |
Sender receives a busy signal |
240 |
A handset is connected to the product |
240 |
A phone line splitter is being used |
240 |
No dial tone |
240 |
Cannot send or receive a fax on a PBX line |
240 |
Solve general fax problems |
241 |
Faxes are sending slowly |
241 |
Fax quality is poor |
242 |
Fax cuts off or prints on two pages |
242 |
Regulatory information and warranties |
243 |
Manage and maintain |
245 |
Print information pages |
246 |
Use the HP Embedded Web Server |
248 |
Open the HP Embedded Web Server |
248 |
HP Embedded Web Server features |
248 |
Use HP Web Jetadmin software |
249 |
Product security features |
249 |
Assign a system password |
249 |
Economy settings |
250 |
Print with EconoMode |
250 |
Powersave modes |
250 |
Set sleep delay |
250 |
Set the Auto Power Down delay |
251 |
Archive print |
251 |
Install memory DIMMs |
252 |
Install memory DIMMs |
252 |
Enable memory |
255 |
Check DIMM installation |
256 |
Memory allocation |
256 |
Clean the product |
257 |
Clean the paper path |
257 |
Clean the paper path from the product control panel |
257 |
Clean the scanner glass strip and platen |
257 |
Clean the document feeder pickup rollers and separation pad |
258 |
Clean the touch screen |
259 |
Product updates |
260 |
Solve problems |
261 |
Self help |
262 |
Problem-solving checklist |
263 |
Step 1: Check that the product power is on |
263 |
Step 2: Check the control panel for error messages |
263 |
Step 3: Test print functionality |
263 |
Step 4: Test copy functionality |
264 |
Step 5: Test the fax sending functionality |
264 |
Step 6: Test the fax receiving functionality |
264 |
Step 7: Try sending a print job from a computer |
264 |
Step 8: Test the walk-up USB printing functionality |
264 |
Factors that affect product performance |
265 |
Restore the factory-set defaults |
265 |
Paper feeds incorrectly or becomes jammed |
266 |
The product does not pick up paper |
266 |
The product picks up multiple sheets of paper |
266 |
Prevent paper jams |
266 |
Clear jams |
268 |
Jam locations |
268 |
Clear jams from the document feeder |
269 |
Clear jams in Tray 1 |
271 |
Clear jams in Tray 2 |
273 |
Clear jams in the fuser area |
274 |
Clear jams in the output bin |
275 |
Clear jams in the duplexer (duplexing models only) |
276 |
Improve print quality |
278 |
Use the correct paper type setting in the printer driver |
278 |
Change the paper type setting for Windows |
278 |
Change the paper type setting for Mac |
278 |
Adjust color settings in the printer driver |
279 |
Change the color theme for a print job |
279 |
Change the color options |
280 |
Use paper that meets HP specifications |
281 |
Print a cleaning page |
281 |
Calibrate the product to align the colors |
282 |
Check the print cartridges |
282 |
Print the Supplies Status page |
283 |
Interpret the Print Quality Page |
284 |
Inspect the print cartridge for damage |
284 |
Repeating defects |
285 |
Use the printer driver that best meets your printing needs |
285 |
Improve print quality for copies |
287 |
The product does not print or it prints slowly |
288 |
The product does not print |
288 |
The product prints slowly |
289 |
Solve walk-up USB printing problems |
290 |
The USB Flash Drive menu does not open when you insert the USB accessory |
290 |
The file does not print from the USB storage accessory |
290 |
The file that you want to print is not listed in the USB Flash Drive menu |
291 |
Solve product connectivity problems |
291 |
Solve direct-connect problems |
291 |
Solve network problems |
291 |
Poor physical connection |
291 |
The computer is using the incorrect IP address for the product |
292 |
The computer is unable to communicate with the product |
292 |
The product is using incorrect link and duplex settings for the network |
292 |
New software programs might be causing compatibility problems |
292 |
The computer or workstation might be set up incorrectly |
292 |
The product is disabled, or other network settings are incorrect |
293 |
Solve wireless network problems |
294 |
Wireless connectivity checklist |
294 |
The control panel displays the message: The wireless feature on this product has been turned off |
295 |
The product does not print after the wireless configuration completes |
295 |
The product does not print, and the computer has a third-party firewall installed |
295 |
The wireless connection does not work after moving the wireless router or product |
295 |
Cannot connect more computers to the wireless product |
296 |
The wireless product loses communication when connected to a VPN |
296 |
The network does not appear in the wireless networks list |
296 |
The wireless network is not functioning |
297 |
Solve product software problems with Windows |
298 |
Solve product software problems with Mac |
299 |
The printer driver is not listed in the Print & Fax list |
299 |
The product name does not appear in the product list in the Print & Fax list |
299 |
The printer driver does not automatically set up the selected product in the Print & Fax list |
299 |
A print job was not sent to the product that you wanted |
300 |
When connected with a USB cable, the product does not appear in the Print & Fax list after the drive ... |
300 |
You are using a generic printer driver when using a USB connection |
300 |
Supplies and accessories |
301 |
Order parts, accessories, and supplies |
302 |
Part numbers |
302 |
Service and support |
303 |
Hewlett-Packard limited warranty statement |
304 |
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement |
306 |
Data stored on the print cartridge |
307 |
End User License Agreement |
308 |
OpenSSL |
311 |
Customer support |
312 |
Product specifications |
313 |
Physical specifications |
314 |
Power consumption, electrical specifications, and acoustic emissions |
314 |
Environmental specifications |
314 |
Regulatory information |
315 |
FCC regulations |
316 |
Environmental product stewardship program |
316 |
Protecting the environment |
316 |
Ozone production |
316 |
Power consumption |
316 |
Toner consumption |
317 |
Paper use |
317 |
Plastics |
317 |
HP LaserJet print supplies |
317 |
Return and recycling instructions |
318 |
United States and Puerto Rico |
318 |
Multiple returns (more than one cartridge) |
318 |
Single returns |
318 |
Shipping |
318 |
Residents of Alaska and Hawaii |
318 |
Non-U.S. returns |
319 |
Paper |
319 |
Material restrictions |
319 |
Disposal of waste equipment by users in private households in the European Union |
320 |
Chemical substances |
320 |
Material Safety Data Sheet (MSDS) |
320 |
For more information |
321 |
Declaration of conformity |
322 |
Declaration of conformity (wireless models) |
324 |
Safety statements |
326 |
Laser safety |
326 |
Canadian DOC regulations |
326 |
VCCI statement (Japan) |
326 |
Power cord instructions |
326 |
Power cord statement (Japan) |
326 |
EMC statement (Korea) |
327 |
Laser statement for Finland |
327 |
GS statement (Germany) |
328 |
Substances Table (China) |
328 |
Restriction on Hazardous Substances statement (Turkey) |
328 |
Restriction on Hazardous Substances statement (Ukraine) |
328 |
Additional statements for telecom (fax) products |
329 |
EU Statement for Telecom Operation |
329 |
New Zealand Telecom Statements |
329 |
Additional FCC statement for telecom products (US) |
329 |
Telephone Consumer Protection Act (US) |
330 |
Industry Canada CS-03 requirements |
330 |
Vietnam Telecom wired/wireless marking for ICTQC Type approved products |
331 |
Additional statements for wireless products |
332 |
FCC compliance statement—United States |
332 |
Australia statement |
332 |
Brazil ANATEL statement |
332 |
Canadian statements |
332 |
European Union regulatory notice |
332 |
Notice for use in France |
333 |
Notice for use in Russia |
333 |
Korean statement |
333 |
Taiwan statement |
334 |
Vietnam Telecom wired/wireless marking for ICTQC Type approved products |
334 |