HP CP3505x HP Color LaserJet CP3505 Printer - Software Technical Reference Add - Page 25

Third-party [INTERNAL]

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Known issues Third-party [INTERNAL] Issue (Internal): With an IPv6 port connection and Update Now selected from the Automatic Configuration drop-down menu on the Device Settings tab of the Printing Preferences, a printer communication error occurs. Description: With Windows XP, the default port monitor does not support IPv6 port addresses, but does work with the IPv4 port. Solution: For more information, contact the software vendor. Issue (Internal): With a USB connection and Update Now selected from the Automatic Configuration drop-down menu on the Device Settings tab of the Printing Preferences, a printer communication error occurs. Description: Bidirectional communication works over the USB port only when the printer installer is used to create an HP DOT4 port. A normal Add Printer (plug-and-play) installation does not install the HP DOT4 port, and Enterprise AutoConfiguration does not work with either the USB print port or with the Microsoft® DOT4 port. Solution: For more information, contact the software vendor. Issue (Internal): When Update Now is selected from the Automatic Configuration drop-down menu on the Device Settings tab of the Printing Preferences, a Not Responding message appears. Description: Except for Windows Vista®, the HP DOT4 port should be used with all operating systems, because the Microsoft DOT4 port does not work with the printer. Solution: For more information, contact the software vendor. Issue (Internal): The PGremlin print-driver rendering test produces a Microsoft PCL XL error, but the test continues to pass. Description: This issue is a result of the core Microsoft driver. ENWW Third-party [INTERNAL] 19

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Third-party [INTERNAL]
Issue (Internal):
With an IPv6 port connection and
Update Now
selected from the
Automatic Configuration
drop-down
menu on the
Device Settings
tab of the
Printing Preferences
, a printer communication error occurs.
Description:
With Windows XP, the default port monitor does
not
support IPv6 port addresses, but does work with
the IPv4 port.
Solution:
For more information, contact the software vendor.
Issue (Internal):
With a USB connection and
Update Now
selected from the
Automatic Configuration
drop-down menu
on the
Device Settings
tab of the
Printing Preferences
, a printer communication error occurs.
Description:
Bidirectional communication works over the USB port
only
when the printer installer is used to create
an HP DOT4 port. A normal
Add Printer
(plug-and-play) installation does
not
install the HP DOT4 port,
and Enterprise AutoConfiguration does
not
work with either the USB print port or with the Microsoft®
DOT4 port.
Solution:
For more information, contact the software vendor.
Issue (Internal):
When
Update Now
is selected from the
Automatic Configuration
drop-down menu on the
Device
Settings
tab of the
Printing Preferences
, a
Not Responding
message appears.
Description:
Except for Windows Vista®, the HP DOT4 port should be used with all operating systems, because the
Microsoft DOT4 port does
not
work with the printer.
Solution:
For more information, contact the software vendor.
Issue (Internal):
The PGremlin print-driver rendering test produces a Microsoft PCL XL error, but the test continues to
pass.
Description:
This issue is a result of the core Microsoft driver.
ENWW
Third-party [INTERNAL]
19
Known issues