HP CP3525n HP Color LaserJet CP3525 Series Printers - User Guide - Page 218
Solve image quality problems, Example print quality problems - color laserjet troubleshooting
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Solve image quality problems You can prevent most print-quality problems by following these guidelines. ● Configure the trays for the correct paper-type setting. See Configure trays on page 100. ● Use paper that meets HP specifications. See Paper and print media on page 75. ● Clean the product as necessary. See Clean the product on page 156. ● Use genuine HP supplies. Print a Supplies Status page to verify that all supplies are current. For additional help in solving print-quality problems, see the following Web sites: ● www.hp.com/go/printquality/cljcp3525 ● www.hp.com/go/cljcp3525_manuals. In the White papers section, click the link for the print-quality troubleshooting document. Example print quality problems Some print quality problems arise from use of inappropriate paper. ● Use paper that meets HP paper specifications. ● The surface of the paper is too rough. Use paper that meets HP paper specifications. ● The printer driver setting or paper tray setting might be incorrect. Be sure that you have configured the paper tray at the product control panel and have also selected the correct driver setting for the paper that you are using. ● The print mode might be set incorrectly, or the paper might not meet recommended specifications. ● The transparencies you are using are not designed for proper toner adhesion. Use only transparencies designed for HP Color LaserJet products. ● The moisture content of the paper is uneven, too high, or too low. Use paper from a different source or from an unopened ream of paper. ● Some areas of the paper reject toner. Use paper from a different source or from an unopened ream of paper. ● The letterhead you are using is printed on rough paper. Use a smoother, xerographic paper. If this solves your problem, consult with the printer of your letterhead to verify that the paper used meets the specifications for this product. ● Several optimize print modes can be used to address print quality issues. See Print Quality menu on page 24. 206 Chapter 11 Solve problems ENWW