HP Cluster Platform Interconnects v2010 Windows GridStack Troubleshooting Quic - Page 4

Psid=vlt0020010001

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6. What to do when the interfaces are not coming up • Check the HCA for physical link if no physical line make sure the HCA is connected to a switch and switch SM in enabled, refer to switch user manual for SM mode status. • Check/replace the cable • Check that switch version and upgrade to latest rev • Check HCA firmware and upgrade to certified rev • Uninstall and reinstall driver from windows "add remove program" and from the Hardware device manager 7. How to read the HCA counters from the local machine? To get the HCA couters, use the command vstat with -c flag as the following example: vstat -c hca_idx=0 pci_location={BUS=NA,DEV/FUNC=NA} vendor_id=0x08f1 vendor_part_id=0x6278 hw_ver=0xa0 fw_ver=4.07.0600 PSID=VLT0020010001 node_guid=0008:f104:0396:fb04 num_phys_ports=2 port=1 port_state=PORT_ACTIVE (4) sm_lid=0x0001 port_lid=0x0006 port_lmc=0x0 max_mtu=2048 (4) port=2 port_state=PORT_DOWN (1) sm_lid=0x0000 port_lid=0x0000 port_lmc=0x0 max_mtu=2048 (4) port counters for port 1 link_error_recovery_counter 0x0 link_down_counter 0x0 port_rcv_errors 0x0 port_rcv_remote_physical_errors 0x0 port_rcv_switch_relay_errors 0x0 port_xmit_discard 0x10 port_xmit_constraint_errors 0x0 port_rcv_constraint_errors 0x0 vl15_dropped 0x0

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6.
What to do when the interfaces are not coming up
Check the HCA for physical link if no physical line make sure the HCA is
connected to a switch and switch SM in enabled, refer to switch user manual
for SM mode status.
Check/replace the cable
Check that switch version and upgrade to latest rev
Check HCA firmware and upgrade to certified rev
Uninstall and reinstall driver from windows “add remove program” and from
the Hardware device manager
7.
How to read the HCA counters from the local machine?
To get the HCA couters, use the command vstat with –c flag as the following
example:
vstat -c
hca_idx=0
pci_location={BUS=NA,DEV/FUNC=NA}
vendor_id=0x08f1
vendor_part_id=0x6278
hw_ver=0xa0
fw_ver=4.07.0600
PSID=VLT0020010001
node_guid=0008:f104:0396:fb04
num_phys_ports=2
port=1
port_state=PORT_ACTIVE (4)
sm_lid=0x0001
port_lid=0x0006
port_lmc=0x0
max_mtu=2048 (4)
port=2
port_state=PORT_DOWN (1)
sm_lid=0x0000
port_lid=0x0000
port_lmc=0x0
max_mtu=2048 (4)
port counters for port 1
link_error_recovery_counter
0x0
link_down_counter
0x0
port_rcv_errors
0x0
port_rcv_remote_physical_errors 0x0
port_rcv_switch_relay_errors
0x0
port_xmit_discard
0x10
port_xmit_constraint_errors
0x0
port_rcv_constraint_errors
0x0
vl15_dropped
0x0