HP Color LaserJet 2700 HP Color LaserJet 2700 - User Guide - Page 122
A message appears that 2-sided printing is not available for the type and size selected
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The printer is on but is not receiving data Cause Solution The interface cable is not correct for this configuration. Select the correct interface cable for your configuration. See USB configuration. The interface cable is not securely connected to both the printer and the computer. Disconnect and reconnect the interface cable. The interface configurations shown on the printer configuration Configure the printer to match the computer configuration. page do not match those on the host computer. The computer is not working correctly. Try using a program that you know works correctly to check the computer. The computer port that the printer is connected to is not configured or is not working correctly. Connect another peripheral to this port to verify that the port is working. Cannot select the printer from the computer Cause Solution If you are using a switch box, the printer might not be selected Select the correct printer through the switch box. for the computer. The printer Ready indicator light is not lit. Press X to return the printer to the Ready state. A printer message other than Ready appears on the printer See Control-panel messages. control panel. The correct printer driver is not installed in the computer. Install the correct printer driver. The correct printer and port are not selected on the computer. Select the correct printer and port. The network is not configured correctly for this printer. Use the network software to verify the printer network configuration, or consult with the network administrator. The power receptacle is not working correctly. Connect the printer to a different power receptacle. A message appears that 2-sided printing is not available for the type and size selected Cause Solution The selected paper is not supported for 2-sided printing. Make sure manual 2-sided printing is enabled. See Opening the printer drivers. 112 Chapter 8 Problem solving ENWW