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HP Color LaserJet 5500 HP Color LaserJet 5500 series printer - User Guide - Page 220

HP LaserJet Tough paper, Printer Status and Alerts

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information menu 29 input trays configuring 30, 38, 62 IP address 47 J jam recovery setting 42 jams common causes 139 configuring e-mail alerts 110 locations 137 recovery 137 Japanese VCCI statement 205 job held timeout 37 job storage limit 37 K Korean EMI statement 205 L language changing 42 lights 23 M maintenance agreements 197 media colored paper 73 envelopes 73 glossy paper 73 heavy paper 74 HP LaserJet Tough paper 75 labels 74 letterhead 75 loading Tray 2 and Tray 3 68 preprinted forms 75 recycled paper 75 selecting 60 transparencies 73 memory adding 84, 179 enabling 183 menu map printing 86 menus diagnostics 36 I/O 34 information 29 paper handling 30 print quality 32 printing 31 resets 35 retrieve job 28 system setup 33 210 Index messages Printer Status and Alerts 93 N networks administrative tools 15 AppleTalk 55 configuring 46 default gateway 48 disabling AppleTalk 51 disabling DLC/LLC 52 disabling IPX/SPX 51 disabling protocols 51 I/O interfaces 54 idle timeout 50 IP address 47 link speed 50 Novell NetWare 54 Printer Status and Alerts 93 software 13 subnet mask 47 syslog server 49 TCP/IP parameters 46 UNIX/Linux 55 Windows 55 P paper loading in Tray 1 65 paper handling menu 30 parallel configuration 53 personality setting 40 PIN (personal identification number) private jobs 80 PowerSave changing settings 39 disabling 39 time 39 print cartridge authentication 102 checking the toner level 103 genuine HP 102 life expectancy 103 managing 102 non-HP 102 replacing 104 storing 102 print quality menu 32 print server card installing 185 printer driver 12 printer information pages printer personalities 40 Printer Status and Alerts 86, 177 EN_WW

Section	Page
toc	3
1	11
Quick access to printer information	12
World Wide Web links	12
User guide links	12
Where to look for more information	12
Setting up the printer	12
Using the printer	13
Printer configurations	15
HP Color LaserJet 5500	15
HP Color LaserJet 5500n (Europe only)	15
HP Color LaserJet 5500dn	16
HP Color LaserJet 5500dtn	16
HP Color LaserJet 5500hdn	17
Printer features	18
Features	18
Walk around	20
Printer software	22
Printer drivers	22
Additional drivers	23
Software for networks	23
HP Web Jetadmin	23
UNIX	24
Utilities	24
Embedded Web server	24
Features	24
Other components and utilities	25
Print media specifications	26
Supported paper weights and sizes	26
Tray 1 paper sizes	26
Tray 2 and optional Trays 3 and 4 paper sizes 1	27
Automatic 2-sided printing (duplexing) 1	28
2	29
Control panel overview	30
Display	30
Accessing the control panel from a computer	31
Control panel buttons	32
Interpreting control panel indicator lights	33
Control panel menus	34
Getting started basics	34
Menu hierarchy	35
To access the menus	35
Retrieve job menu (for printers with a hard disk)	35
Information menu	35
Paper handling menu	36
Configure device menu	36
Diagnostics menu	37
Retrieve job menu (for printers with a hard disk)	38
Information menu	39
Paper handling menu	40
Configure device menu	41
Printing menu	41
Print quality menu	42
System setup menu	43
I/O menu	44
Resets menu	45
Diagnostics menu	46
Changing printer control panel configuration settings	47
Job storage limit	47
To set the job storage limit	47
Job held timeout	47
To set the job held timeout	47
Tray behavior options: use requested tray and manually feed	48
To set use requested tray	48
To set manually feed prompt	48
PowerSave Time	49
To set PowerSave Time	49
To disable/enable PowerSave	49
Personality	50
To set the personality	50
Clearable warnings	50
To set the clearable warnings	50
Auto continue	51
To set the auto continue	51
Supplies low	51
To set supplies low reporting	51
Jam recovery	52
To set jam recovery response	52
Language	52
To select language	52
To select language if the display is in a language you do not understand	53
Using the printer control panel in shared environments	54
3	55
Network configuration	56
Configuring TCP/IP parameters	56
Configuring TCP/IP parameters using BOOTP or DHCP	56
Manually configuring TCP/IP parameters from the printer control panel	57
Setting an IP address	57
Setting the subnet mask	57
Setting the default gateway	58
Setting the syslog server	59
Setting the idle timeout	60
Setting the link speed	60
Disabling network protocols (optional)	61
To disable IPX/SPX	61
To disable AppleTalk	61
To disable DLC/LLC	62
Parallel configuration	63
Enhanced I/O (EIO) configuration	64
HP Jetdirect print servers	64
Available enhanced I/O interfaces	64
NetWare networks	64
Windows and Windows NT networks	65
AppleTalk networks	65
UNIX/Linux networks	65
4	67
Controlling print jobs	68
Source	68
Type and Size	68
Precedence for print settings (software)	68
Selecting print paper	70
Paper to avoid	70
Paper that may damage the printer	70
Configuring input trays	72
Configuring Tray 1 size	72
Configuring Tray 1 type	72
Tray 2, Tray 3, or Tray 4 detectable standard paper size	73
Tray 2, Tray 3, or Tray 4 paper type	73
Tray 2, Tray 3, or Tray 4 custom paper	73
Unit of measure	74
Y dimension	74
X dimension	74
Tray 2, Tray 3, or Tray 4 nondetectable standard sizes	75
Printing from Tray 1 (multipurpose tray)	75
Loading paper into Tray 1	75
Printing envelopes from Tray 1	76
To load envelopes into Tray 1	77
Printing envelopes	77
Printing from Tray 2, Tray 3, and Tray 4	78
Loading detectable standard-sized paper into Tray 2, Tray 3, and Tray 4	78
Loading undetectable standard or custom-sized paper into Tray 2, Tray 3, and Tray 4	80
Printing on special media	83
Transparencies	83
Glossy paper	83
Colored paper	83
Envelopes	83
Labels	84
Heavy paper	84
HP LaserJet Tough paper	85
Preprinted forms and letterhead	85
Recycled paper	85
2-sided (duplex) printing	86
Control panel settings for automatic 2-sided printing	86
To enable or disable 2-sided printing from the printer control panel	86
Options for binding 2-sided printing jobs	87
Manual 2-sided printing	87
Special printing situations	88
Printing a different first page	88
Printing on custom-size paper	88
Stopping a print request	88
To stop the current print job from the printer control panel	88
To stop the current print job from your software application	89
Job retention features	89
Storing a print job	89
Quick copying a job	89
Proofing and holding a job	89
Printing stored jobs	89
Deleting stored jobs	90
Private jobs	90
Printing a private job	90
Deleting a private job	91
Printing with the optional HP Fast InfraRed Receiver	92
Setting up to print with Windows 95, 98, 2000, NT, Me, and XP	92
Setting up to print with Macintosh computers	92
Printing a job	92
Interrupting and resuming printing	93
Managing memory	94
5	95
Printer information pages	96
Menu map	96
Configuration page	96
Supplies status page	97
To print the supplies status page:	97
Usage page	97
Demo	97
File directory	98
PCL or PS font list	98
Event log	98
Print quality troubleshooting pages	99
Using the embedded Web server	100
To access the embedded Web server using a network connection	100
Information tab	101
Settings tab	101
Networking tab	102
Other links	102
Using Printer Status and Alerts	103
To choose which status messages appear	103
To view status messages and information	104
6	105
Using color	106
HP ImageREt 2400	106
Paper selection	106
Color options	106
sRGB	106
Printing in four-colors (CMYK)	107
CMYK ink set emulation (PostScript only)	107
Managing color	108
Print in Grayscale	108
Automatic or manual color adjustment	108
Manual color options	108
Matching colors	110
PANTONE®* color matching	110
Swatch book color matching	110
7	111
Managing the print cartridge	112
HP print cartridges	112
Non-HP print cartridges	112
Print cartridge authentication	112
HP fraud hotline	112
Print cartridge storage	112
Print cartridge life expectancy	113
Checking the print cartridge life	113
Using the printer control panel	113
Using the embedded Web server (for network connected printers)	113
Using printer Status and Alerts (for directly connected printers)	114
Using HP Web Jetadmin	114
Changing print cartridges	114
To change the print cartridge	115
Replacing supplies	118
Locating supplies	118
Supply replacement guidelines	118
Making room around the printer for replacing supplies	119
Approximate replacement intervals for supplies	119
Configuring e-mail alerts	120
Periodic cleaning	121
When to clean the OHT sensor	121
To clean the OHT sensor	121
8	123
Basic troubleshooting checklist	124
Factors affecting printer performance	124
Control panel message types	125
Status messages	125
Warning messages	125
Error messages	125
Critical error messages	125
Control panel messages	126
Control panel messages	126
Paper jams	147
Paper jam recovery	147
To disable paper jam recovery	147
Common causes of paper jams	149
Clearing paper jams	151
Jam in Tray 1 or Tray 2	151
Jam in Tray 3 or Tray 4	154
Jams in the top cover	160
Jam in the top cover	161
Jam in paper input path or paper path	164
Jam in duplex path	167
Paper handling problems	170
Paper handling problems	170
Printer response problems	176
Printer response problems	176
Printer control panel problems	180
Printer control panel problems	180
Color printing problems	181
Color printing problems	181
Incorrect printer output	183
Incorrect printer output	183
Guidelines for printing with different fonts	184
Software application problems	185
Software application problems	185
Print quality troubleshooting	186
Print quality problems associated with paper	186
Overhead transparency defects	186
Print quality problems associated with the environment	187
Print quality problems associated with jams	187
Print quality problems associated with maintenance	187
Print quality troubleshooting pages	187
A	189
Printer memory	189
Printing a configuration page	189
Installing memory and font DIMMs	190
To install memory and font DIMMs	190
Enabling memory	193
To enable memory for Windows	194
Enabling the language font DIMM	194
To enable fonts from the PCL 5c and PCL 6 printer drivers for Windows	194
Checking DIMM installation	194
To check DIMM installation	194
Installing an HP Jetdirect print server card	195
To install an HP Jetdirect print server card	195
B	199
Spare parts and supplies availability	199
Ordering directly through the embedded Web server (for printers with network connections)	199
Ordering directly through the printer software (for printers directly connected to a computer)	199
To order printing supplies directly through the computer software	200
C	203
Hewlett-Packard limited warranty statement	203
Limited warranty for print cartridge life	205
Transfer unit and fuser warranty	206
HP maintenance agreements	207
On-site service agreements	207
Priority on-site service	207
Next-day on-site service	207
Weekly (volume) on-site service	207
Extended warranty	207
D	209
Physical dimensions	209
Electrical specifications	209
Acoustic emissions	210
E	211
FCC regulations	211
Environmental product stewardship program	212
Declaration of Conformity	214
Safety statements	215
Laser safety	215
Canadian DOC regulations	215
EMI statement (Korea)	215
VCCI statement (Japan)	215
Laser Statement for Finland	215

Match case Limit results 1 per page

information menu

input trays

configuring

30, 38, 62

IP address

jam recovery

setting

jams

common causes

139

configuring e-mail alerts

110

locations

137

recovery

137

Japanese VCCI statement

205

job held timeout

job storage limit

Korean EMI statement

205

language

changing

lights

maintenance

agreements

197

media

colored paper

envelopes

glossy paper

heavy paper

HP LaserJet Tough paper

labels

letterhead

loading Tray 2 and Tray 3

preprinted forms

recycled paper

selecting

transparencies

memory

adding

84, 179

enabling

183

menu map

printing

menus

diagnostics

I/O

information

paper handling

print quality

printing

resets

retrieve job

system setup

messages

Printer Status and Alerts

networks

administrative tools

AppleTalk

configuring

default gateway

disabling AppleTalk

disabling DLC/LLC

disabling IPX/SPX

disabling protocols

I/O interfaces

idle timeout

IP address

link speed

Novell NetWare

Printer Status and Alerts

software

subnet mask

syslog server

TCP/IP parameters

UNIX/Linux

Windows

paper

loading in Tray 1

paper handling menu

parallel configuration

personality

setting

PIN (personal identification number)

private jobs

PowerSave

changing settings

disabling

time

print cartridge

authentication

102

checking the toner level

103

genuine HP

102

life expectancy

103

managing

102

non-HP

102

replacing

104

storing

102

print quality menu

print server card

installing

185

printer

driver

printer information pages

86, 177

printer personalities

Printer Status and Alerts

210

Index

EN_WW