HP Color LaserJet CM1312 HP Color LaserJet CM1312 MFP Series - User Guide - Page 214
Solve image-quality problems, Print problems, Print quality problems, General print quality issues
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Solve image-quality problems Print problems Print quality problems Occasionally, you might encounter problems with print quality. The information in the following sections helps you identify and resolve these issues. NOTE: If you are having copy problems, see Copy problems on page 210. General print quality issues The following examples depict Letter-size paper that has passed through the product short-edge first. These examples illustrate problems that would affect all of the pages that you print, whether you print in color or in black only. The topics that follow list the typical cause and solution for each of these examples. Problem Print is light or faded. Toner specks appear. Cause Solution The media might not meet HP specifications. One or more print cartridges might be defective. Use media that meets HP specifications. Print the Supplies status page to check the remaining life. See Information pages on page 158. Replace any low print cartridges. See Print cartridge on page 176. The product is set to override the Replace any low print cartridges. See Replace [color] cartridge message and Print cartridge on page 176. to continue printing. The media might not meet HP specifications. The paper path might need cleaning. Use media that meets HP specifications. Clean the paper path. See Clean the product on page 179. Dropouts appear. A single sheet of print media might be defective. Try reprinting the job. The moisture content of the paper is Try different paper, such as high-quality uneven or the paper has moist spots on paper that is intended for color laser its surface. printers. The paper lot is flawed. The manufacturing processes can cause some areas to reject toner. Try different paper, such as high-quality paper that is intended for color laser printers. 202 Chapter 15 Problem solve ENWW