HP Color LaserJet CM2320 Service Manual - Page 286
Order <Color> Cartridge, Non-HP supply Installed
View all HP Color LaserJet CM2320 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 286 highlights
Table 7-12 Control-panel messages (continued) Control panel message Event log error message No fax detected (fax/memorycard models only) Non-HP supply Installed Order Cartridge Print failure, press OK. If error 21.0000 repeats, turn off then on. Description Recommended action If the error persists, replace the fax card (data access arrangement (DAA)). The product answered the incoming call but did not detect that a fax machine was calling. Allow the product to retry receiving the fax. Perform a fax test to verify that the phone line works and is plugged into the correct port (see Perform a fax test on page 316). Check the fax log for errors. Print a T.30 trace report, and then check it for errors. If the error persists, update the firmware. If the error persists, use the Service menu Restore defaults function to reset the product. If the error persists, replace the fax card (data access arrangement (DAA)). A new supply has been installed that is not made by HP. This message is appears for several seconds, and then the product returns to the Ready state. Install a genuine HP print cartridge. If the error persists, verify that all DC controller connectors are firmly connected. If the error persists, replace the print-cartridge drawer. A color print cartridge is low. Order the indicated color print cartridge. The product could not print the current page because of its complexity. 1. Press OK to clear the message. 2. Turn off the power by using the power switch, and then wait at least 30 seconds. 3. Turn on the power and wait for the product to initialize. If the error persists, break the job into smaller units, and then resend them. If the error persists, verify that the correct print driver is being used. If the error persists, update the firmware. NOTE: For memory-card models, adding memory to the DIMM slot might help solve this problem. 274 Chapter 7 Problem solve ENWW