HP Color LaserJet CM2320 Service Manual - Page 287
Resend upgrade, Scanner error #, Turn off then, Scanner reserved for PC scan, Scanning error Cannot
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Table 7-12 Control-panel messages (continued) Control panel message Event log error message Resend upgrade Scanner error #, Turn off then on Scanner reserved for PC scan Scanning error Cannot connect Settings cleared Description Recommended action An attempted firmware upgrade 1. Re-download the firmware has failed. update package from www.hp.com/support/ CM2320series. 2. Install the new firmware update package. See Firmware updates on page 79. If the error persists, replace the DC controller. The product has experienced an error in the scanner subassembly area. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error persists, verify that all formatter connectors are firmly connected. If the error persists, replace the scanner assembly. If the error persists, replace the formatter. A computer is using the product to create a scan. Wait until the computer scan has finished, or cancel the scan from the computer software, or press Cancel . The product cannot transmit scan information to a computer. If this is a persistent error, turn the product off, and then turn it on. Also, turn the computer off, and then turn it on. Verify that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again. Verify that the computer prints in order to confirm a working USB or network connection. Verify that the scan-to destination folder or software program path is correct. Remove and then reinstall the software program. If the error persists, replace the formatter. The product has cleared job settings. Re-enter any appropriate job settings. ENWW Control-panel messages 275