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HP Color LaserJet Enterprise M751 User Guide - Page 189

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output bin clear jams 139 locating 4 P pages per minute 9 pages per sheet selecting (Mac) 83 selecting (Windows) 79 paper jams 125 loading the 2 x 550-sheet trays 40 loading the 2,700-sheet HCI paper trays 47 loading the 550-sheet trays 33 loading Tray 1 20 loading Tray 2 27 selecting 164 Tray 1 orientation 22 paper jams 2 x 550 paper trays 149 550-sheet trays 142 duplexer 139 fuser 135 high-capacity input paper trays 155 locations 124 output bin 139 right door 135, 139 Tray 1 126 Tray 2 130 paper pickup problems solving 118, 120 paper trays part numbers 58 paper type selecting (Windows) 80 paper types selecting (Mac) 83 paper, ordering 58 part numbers accessories 58 imaging drums 58 replacement parts 60 supplies 58 toner cartridges 58 toner collection unit 58 ports locating 6 power consumption 16 power connection locating 5 power switch locating 4 power usage 1 watts or less 108 print drivers, supported 11 print media loading in Tray 1 20 print on both sides Mac 82 manually, Windows 79 Windows 79 print settings HP Embedded Web Server 98 printing from USB storage accessories 91 stored jobs 86 printing on both sides settings (Windows) 78 private printing 84 product number locating 5 protect cartridges 63 R replacement parts part numbers 60 replacing toner cartridges 66 toner-collection unit 73 reset factory settings 116 right door jams 135, 139 RJ-45 port locating 6 S secuity settings HP Embedded Web Server 100 security encrypted hard disk 107 serial number locating 5 settings reset factory 116 sleep mode 108 SODIMM part number 58 special paper printing (Windows) 80 specifications electrical and acoustic 16 speed, optimizing 108 stand part number 58 status of printer 7 Stop button locating 7 storage, job Mac settings 85 store print jobs 84 stored jobs creating (Mac) 85 creating (Windows) 84 deleting 86 printing 86 storing jobs with Windows 84 subnet mask 103 supplies low threshold settings 117 ordering 58 part numbers 58 replacing toner cartridges 66 replacing toner-collection unit 73 using when low 117 supplies settings HP Embedded Web Server 99 support online 114 system requirements HP Embedded Web Server 96 minimum 12 T TCP/IP manually configuring IPv4 parameters 103 manually configuring IPv6 parameters 104 technical support online 114 toner cartridge low threshold settings 117 using when low 117 ENWW Index 179

Section	Page
Printer overview	11
Warning icons	12
Potential shock hazard	13
Printer views	14
Printer front view	14
Printer back view	15
Interface ports	16
Control-panel view	17
Printer specifications	19
Technical specifications	19
Supported operating systems	21
Mobile printing solutions	22
Printer dimensions	24
Power consumption, electrical specifications, and acoustic emissions	26
Operating-environment range	26
Printer hardware setup and software installation	27
Paper trays	29
Introduction	30
Load paper to Tray 1 (multipurpose tray)	30
Introduction	30
Tray 1 paper orientation	32
Use alternative letterhead mode	36
Enable Alternative Letterhead Mode by using the printer control-panel menus	36
Load paper to Tray 2	37
Introduction	37
Tray 2 paper orientation	39
Use Alternative Letterhead Mode	42
Enable Alternative Letterhead Mode by using the printer control-panel menus	42
Load paper to the 550-sheet paper tray	43
Introduction	43
550-sheet paper tray paper orientation	46
Use alternative letterhead mode	49
Enable Alternative Letterhead Mode by using the printer control-panel menus	49
Load paper to the 2 x 550-sheet paper trays	50
Introduction	50
2 x 550-sheet paper tray paper orientation	53
Use alternative letterhead mode	56
Enable Alternative Letterhead Mode by using the printer control-panel menus	56
Load paper to the 2,700-sheet high-capacity input paper trays	57
Introduction	57
2,700-sheet HCI paper tray paper orientation	59
Use alternative letterhead mode	61
Enable Alternative Letterhead Mode by using the printer control-panel menus	61
Load and print envelopes	62
Introduction	62
Print envelopes	62
Envelope orientation	62
Load and print labels	64
Introduction	64
Manually feed labels	64
Label orientation	65
Supplies, accessories, and parts	67
Order supplies, accessories, and parts	68
Ordering	68
Supplies and accessories	68
Maintenance/long-life consumables	69
Customer self-repair parts	70
Configure the HP toner-cartridge-protection supply settings	71
Introduction	71
Enable or disable the Cartridge Policy feature	71
Use the printer control panel to enable the Cartridge Policy feature	71
Use the printer control panel to disable the Cartridge Policy feature	71
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature	72
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature	72
Troubleshoot Cartridge Policy control panel error messages	73
Enable or disable the Cartridge Protection feature	73
Use the printer control panel to enable the Cartridge Protection feature	73
Use the printer control panel to disable the Cartridge Protection feature	73
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature	73
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature	74
Troubleshoot Cartridge Protection control panel error messages	75
Replace the toner cartridges	76
Toner-cartridge information	76
Remove and replace the cartridges	77
Replace the imaging drums	80
Imaging drum information	80
Remove and replace the imaging drums	81
Replace the toner-collection unit	83
Toner-collection unit information	83
Remove and replace the toner-collection unit	83
Print	87
Print tasks (Windows)	88
How to print (Windows)	88
Automatically print on both sides (Windows)	88
Manually print on both sides (Windows)	89
Print multiple pages per sheet (Windows)	89
Select the paper type (Windows)	90
Additional print tasks	91
Print tasks (macOS)	92
How to print (macOS)	92
Automatically print on both sides (macOS)	92
Manually print on both sides (macOS)	92
Print multiple pages per sheet (macOS)	93
Select the paper type (macOS)	93
Additional print tasks	93
Store print jobs on the printer to print later or print privately	94
Introduction	94
Create a stored job (Windows)	94
Create a stored job (macOS)	95
Print a stored job	96
Delete a stored job	96
Delete a job that is stored on the printer	96
Change the job storage limit	96
Information sent to printer for Job Accounting purposes	97
Mobile printing	98
Introduction	98
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing	98
HP ePrint via email	99
AirPrint	99
Android embedded printing	100
Print from a USB flash drive	101
Introduction	101
Enable the USB port for printing	101
Print USB documents	102
Print using high-speed USB 2.0 port (wired)	103
Enable the high-speed USB port for printing	103
Manage the printer	105
Advanced configuration with the HP Embedded Web Server (EWS)	106
Introduction	106
How to access the HP Embedded Web Server (EWS)	106
HP Embedded Web Server features	107
Information tab	107
General tab	108
Print tab	108
Supplies tab	109
Troubleshooting tab	109
Security tab	110
HP Web Services tab	110
Networking tab	110
Other Links list	112
Configure IP network settings	113
Printer sharing disclaimer	113
View or change network settings	113
Rename the printer on a network	113
Manually configure IPv4 TCP/IP parameters from the control panel	113
Manually configure IPv6 TCP/IP parameters from the control panel	114
Link speed and duplex settings	114
Printer security features	116
Introduction	116
Security statements	116
Assign or change the system password using the HP Embedded Web Server	116
IP Security	117
Encryption support: HP High Performance Secure Hard Disks	117
Lock the formatter	117
Energy-conservation settings	118
Introduction	118
Set the idle settings	118
Set the sleep timer and configure the printer to use 1 watt or less of power	118
Set the sleep schedule	119
HP Web Jetadmin	120
Software and firmware updates	121
Solve problems	123
Customer support	124
Control panel help system	125
Reset factory settings	126
Introduction	126
Method one: Restore factory settings from the printer control panel	126
Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers onl ...	126
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	127
Change the “Very Low” settings	127
Order supplies	127
Printer does not pick up paper or misfeeds	128
Introduction	128
The printer does not pick up paper	128
The printer picks up multiple sheets of paper	130
Clear paper jams	134
Introduction	134
Paper jam locations	134
Auto-navigation for clearing paper jams	135
Experiencing frequent or recurring paper jams?	135
Clear paper jams in Tray 1 (13.A1)	136
Clear paper jams in Tray 2 (13.A2)	140
Clear jams in the fuser (13.B9, 13.B2, 13.FF)	145
Clear paper jams in the output bin (13.E1)	149
Clear jams in the duplex area (13.D3)	149
Clear paper jams in the 550-sheet trays (13.A3, 13.A4)	152
Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5)	159
Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7)	165
Resolve print-quality problems	171
Introduction	171
Troubleshoot print quality	171
Update the printer firmware	171
Print from a different software program	171
Check the paper-type setting for the print job	171
Check the paper type setting on the printer	172
Check the paper type setting (Windows)	172
Check the paper type setting (macOS)	172
Check toner-cartridge status	172
Print a cleaning page	173
Visually inspect the toner cartridge or cartridges	173
Check paper and the printing environment	174
Step one: Use paper that meets HP specifications	174
Step two: Check the environment	174
Step three: Set the individual tray alignment	174
Try a different print driver	175
Troubleshoot color quality	175
Calibrate the printer to align the colors	175
Troubleshoot image defects	176
Solve wired network problems	185
Introduction	185
Poor physical connection	185
The computer is using the incorrect IP address for the printer	185
The computer is unable to communicate with the printer	186
The printer is using incorrect link and duplex settings for the network	186
New software programs might be causing compatibility problems	186
The computer or workstation might be set up incorrectly	186
The printer is disabled, or other network settings are incorrect	186

Match case Limit results 1 per page

output bin

clear jams

139

locating

pages per minute

pages per sheet

selecting (Mac)

selecting (Windows)

paper

jams

125

loading the 2 x 550-sheet trays

loading the 2,700-sheet HCI paper

trays

loading the 550-sheet trays

loading Tray 1

loading Tray 2

selecting

164

Tray 1 orientation

paper jams

2 x 550 paper trays

149

550-sheet trays

142

duplexer

139

fuser

135

high-capacity input paper trays

155

locations

124

output bin

139

right door

135, 139

Tray 1

126

Tray 2

130

paper pickup problems

solving

118, 120

paper trays

part numbers

paper type

selecting (Windows)

paper types

selecting (Mac)

paper, ordering

part numbers

accessories

imaging drums

replacement parts

supplies

toner cartridges

toner collection unit

ports

locating

power

consumption

power connection

locating

power switch

locating

power usage

1 watts or less

108

print drivers, supported

print media

loading in Tray 1

print on both sides

Mac

manually, Windows

Windows

print settings

HP Embedded Web Server

printing

from USB storage accessories

stored jobs

printing on both sides

settings (Windows)

private printing

product number

locating

protect cartridges

replacement parts

part numbers

replacing

toner cartridges

toner-collection unit

reset factory settings

116

right door

jams

135, 139

RJ-45 port

locating

secuity settings

HP Embedded Web Server

100

security

encrypted hard disk

107

serial number

locating

settings

reset factory

116

sleep mode

108

SODIMM

part number

special paper

printing (Windows)

speciﬁcations

electrical and acoustic

speed, optimizing

108

stand

part number

status of printer

Stop button

locating

storage, job

Mac settings

store print jobs

stored jobs

creating (Mac)

creating (Windows)

deleting

printing

storing jobs

with Windows

subnet mask

103

supplies

low threshold settings

117

ordering

part numbers

replacing toner cartridges

replacing toner-collection unit

using when low

117

supplies settings

HP Embedded Web Server

support

online

114

system requirements

HP Embedded Web Server

minimum

TCP/IP

manually conﬁguring IPv4

parameters

103

manually conﬁguring IPv6

parameters

104

technical support

online

114

toner cartridge

low threshold settings

117

using when low

117

ENWW

Index

179