HP D1520 Full User Guide - Page 85
Photos do not print correctly, Check the paper tray, Check the printer properties
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Chapter 11 Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications. For more information, see Paper weights. Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper. Reload the paper into the paper tray, pushing the paper until you feel resistance, and then slide the paper guide firmly against the edge of the paper stack. The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing. Photos do not print correctly • Check the paper tray • Check the printer properties Check the paper tray 1. Verify that the photo paper is placed in the paper tray with the side to be printed on facing down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper. Do not press the guide so firmly against the paper that the paper bends or curls. For more information, see: • Print documents • Print photos Check the printer properties Open the Printer Properties dialog box and verify the following options: Tab Features Setting Size: An appropriate paper size Paper Type: An appropriate photo paper Print Quality: Best or Maximum dpi NOTE: For more information on enabling the maximum dpi mode, see Maximum dpi. Problems with borderless documents • Borderless printing guidelines • Image is printed at an angle Troubleshooting 82 Troubleshooting