HP Designjet 4200 HP Designjet 4200 Scanner - Quick Reference Guide - Page 27

quickref.book Page 23 Wednesday, February 12, 2003 2:01 PM touch screen error messages touch screen error messages The following table lists error messages, error codes, and the recommended course of action in each case. If the recommendation does not solve your problem, try restarting the system. If you see an error code with no error message, then you must contact HP Support. message No scanner was found. The printer cannot be detected. When combining thick media handling (paper guide in extended position) with auto-size detection, the size detection must be done separately by running a preview scan before the final copy or scan operation. The folder must be empty The currently selected printer is not installed on the system. No scanner selected or selected scanner not present code recommendation none Check that the scanner is powered on, and that the FireWire cable between the scanner and the touch screen is correctly connected at both ends. Then press the Rescan button. none Check that the name of the printer is displayed on the printer button in the Setup tab, that the printer is powered on, and that the printer is connected to the scanner. -19 Perform a preview scan, reloading the original into the scanner. -11 Check that the folder is empty before deleting it. -9 Install a Windows printer driver for the currently selected printer. -6 Check that the scanner is turned on. Check that the scanner is selected. hp designjet 815mfp & scanner 4200 23