HP DeskJet Plus Ink Advantage 6400 User Guide - Page 102

Print & Scan, Maintain Your Printer, Align Cartridges, Device Services

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To align the cartridges a. Load letter or A4 unused plain white paper into the paper tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 40. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. The printer toolbox appears. d. Click Align Cartridges on the Device Services tab. The printer prints an alignment page. e. Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment sheet later. 6. Print a diagnostics page if the cartridges are not low on ink. To print a diagnostics page a. Load letter or A4 unused plain white paper into the paper tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 40. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. e. Examine the color blocks on the diagnostics page. If any of the color blocks show white lines, are faded, or are missing completely, continue to the next step. Figure 9-1 Color blocks without defects Figure 9-2 Example of color blocks with defects 7. Clean the cartridges. 96 Chapter 9 Solve a problem ENWW

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To align the cartridges
a.
Load letter or A4 unused plain white paper into the paper tray.
b.
Open the printer software. For more information, see
Open the HP printer software (Windows)
on page
40
.
c.
In the printer software, click
Print & Scan
and then click
Maintain Your Printer
to access the
printer toolbox.
The printer toolbox appears.
d.
Click
Align Cartridges
on the
Device Services
tab.
The printer prints an alignment page.
e.
Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment
sheet later.
6.
Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page
a.
Load letter or A4 unused plain white paper into the paper tray.
b.
Open the printer software. For more information, see
Open the HP printer software (Windows)
on page
40
.
c.
In the printer software, click
Print & Scan
and then click
Maintain Your Printer
to access the
printer toolbox.
d.
Click
Print Diagnostic Information
on the
Device Reports
tab to print a diagnostics page.
e.
Examine the color blocks on the diagnostics page.
If any of the color blocks show white lines, are faded, or are missing completely, continue to the
next step.
Figure 9-1
Color blocks without defects
Figure 9-2
Example of color blocks with defects
7.
Clean the cartridges.
96
Chapter 9
Solve a problem
ENWW