HP Deskjet 3840 HP Deskjet 3840 Printer series - (English) Reference Guide - Page 6

Troubleshooting - printer

Page 6 highlights

Troubleshooting Use the information in this section if you have problems setting up the HP printer, if you cannot print after you set up the printer, or if a paper jam occurs. This section also explains where to find additional troubleshooting information. Section Installation troubleshooting for Windows Printer is not printing after installation Paper jam Still need help? Topics The installation program does not start automatically. An "Unknown Device" message appears. The installation program stops when it looks for new hardware. (Windows only) The printer name does not appear in the list of printers after I click Print on the File menu. (Macintosh only) The printer will not print or the computer is not responding. The printer has a paper jam. This is a list of additional troubleshooting topics that are discussed in the onscreen user's guide. Page page 7 page 7 page 8 page 10 page 10 page 11 page 11 English Language 4 6

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6
Language 4
English
Troubleshooting
Use the information in this section if you have problems setting up the HP printer, if
you cannot print after you set up the printer, or if a paper jam occurs. This section
also explains where to find additional troubleshooting information.
Section
Topics
Page
Installation
troubleshooting
for Windows
The installation program does not start automatically.
page 7
An
Unknown Device
message appears.
page 7
The installation program stops when it looks for new
hardware.
page 8
Printer is not
printing after
installation
(Windows only) The printer name does not appear in the
list of printers after I click
Print
on the
File
menu.
page 10
(Macintosh only) The printer will not print or the
computer is not responding.
page 10
Paper jam
The printer has a paper jam.
page 11
Still need help?
This is a list of additional troubleshooting topics that are
discussed in the onscreen user
s guide.
page 11