HP Deskjet 3840 HP Deskjet 3840 Printer series - (English) Reference Guide - Page 9

Printer is not printing after installation 1 Verify that these conditions have been met: ‰ The printer is connected to the power source. ‰ The cable connections are secure. ‰ The printer is turned on. ‰ The print cartridges are correctly installed. ‰ Paper or other media is correctly loaded in the In tray. ‰ The printer cover is closed. ‰ The rear access door is attached. After you confirm that all of these conditions have been met, restart the computer. 2 If the problem persists, look for the issue below: Issue Where to find more information (Windows only) The printer does not appear in the list of printers after I click Print on the File menu. See page 10. (Macintosh only) The printer will not print or the computer is not responding. See page 10. The printer has a paper jam. See page 11. The print quality is poor. The Power light is flashing. The document is misprinted. Photos are not printing correctly. Borderless printing problems exist. See the onscreen user's guide. See "Finding information" on page 3 for information about how to view the user's guide. The document prints slowly. Error messages occur. English 9