Solving hardware installation problems
.............................................................................................................
62
Solving network problems
..................................................................................................................................
64
Solving memory problems
..................................................................................................................................
66
Solving CD-ROM and DVD problems
....................................................................................................................
67
Solving USB
flash
drive problems
........................................................................................................................
69
Solving front panel component problems
..........................................................................................................
70
Solving Internet access problems
.......................................................................................................................
71
Solving software problems
..................................................................................................................................
71
6
Computer Setup (F10) Utility
........................................................................................................................
73
Computer Setup (F10) Utilities
............................................................................................................................
73
Using Computer Setup (F10) Utilities
................................................................................................
73
Computer Setup–Main
.......................................................................................................................
74
Computer Setup—Security
...............................................................................................................
75
Computer
Setup—Configuration
......................................................................................................
76
Computer Setup—Boot Options
.......................................................................................................
78
Computer Setup—Exit
......................................................................................................................
79
7
Backing up, restoring, and recovering
...........................................................................................................
80
Backing up information and creating recovery media
........................................................................................
80
Using Windows tools
.........................................................................................................................
80
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.....
80
Restoring and recovery
........................................................................................................................................
81
Restoring, resetting, and refreshing using Windows tools
..............................................................
81
Recovering using HP Recovery media
...............................................................................................
81
Changing the computer boot order
...................................................................................................
81
8
POST error messages and diagnostic front panel LEDs and audible codes
.........................................................
82
POST numeric codes and text messages
.............................................................................................................
82
Interpreting system validation diagnostic front panel LEDs and audible codes
................................................
87
9
Password security and resetting CMOS
..........................................................................................................
89
Resetting CMOS
....................................................................................................................................................
89
Resetting the password jumper
..........................................................................................................................
89
10
Using HP PC Hardware Diagnostics
..............................................................................................................
91
Using HP PC Hardware Diagnostics Windows (select products only)
.................................................................
91
Downloading HP PC Hardware Diagnostics Windows
.......................................................................
91
Downloading the latest HP PC Hardware Diagnostics Windows version
.......................
92
vii