HP EK430AA User's Guide - HP Plasma HDTV - Page 60

Symptom (Continued) The unit cannot be operated. The color is strange, faded, or misaligned. The power suddenly turned off. Viewing questions Remedy ■ External influences such as lightning and static electricity may cause improper operation. In this case, operate the unit after first turning on the power of the TV or unplugging the AC cord and replugging it in after 1 or 2 minutes. ■ Adjust the picture tone. ■ Is the room too bright? The picture may look dark in a room that is too bright. ■ Check the input signal setting. ■ If watching a component device, make sure the red, blue, and green cables are fully inserted into the proper connectors on both ends. ■ Is the sleep timer set? ■ Check the power control settings. ■ The unit's internal temperature has increased. Remove any objects blocking the vent, or clean the vent. Symptom I get a poor picture with video signal input. There is no picture or a blue screen, and I have an external device controlling the TV. The picture, with a component input source connected, is too red, blue, or green, or has black that is too black or washed out. Remedy Check the following: Improper control setting. Local interference. Cable interconnections. Adjust picture control as needed. Try another location for the TV. Be sure that all connections are secure. ■ Press the Source button on the remote control and confirm the source is selected. ■ Verify that the external device or PC power is turned on. ■ Check to see whether the source component is connected. ■ Check the power management function. Is it in standby mode? ■ Connect the source to the TV. Operate the external device or PC (move the mouse, or press a key). ■ Check to make sure each cable is plugged into the correct colorcoded connector on the TV conncectors and input source connectors. ■ Make sure the cables are plugged in all the way. ■ See "Adjusting the AV picture image" on page 29. 50 HP Plasma HDTV User's Guide