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HP ENVY 100 User Guide - Page 41

Solve a problem, Get more help, Clear a paper jam, Search, Clear jam from input/output area - printer will not copy

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8 Solve a problem This section contains the following topics: • Get more help • Clear a paper jam • Unable to print • Clear the print carriage • Resolve copy and scan issues • HP support Get more help You can find more information and help about your HP ENVY by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed. Click here to go online for more information. Clear a paper jam Clear a paper jam. To clear a paper jam 1. Press the cancel button on the control panel to try to clear the jam automatically. If this does not work, the paper jam will need to be cleared manually. 2. Locate the paper jam by lifting open the printer access door. Clear jam from input/output area If the paper jam is located near the front of the printer in the input/output area, gently pull the paper out. Close access door. Solve a problem 39

Section	Page
Contents	3
HP ENVY 100 e-All-in-One D410 series Help	5
Get to know the HP ENVY	7
Printer parts	8
Control panel features	9
How do I?	11
Print	13
Print photos	14
Print photos from a memory card	14
Print photos saved on your computer	15
Load media	16
Print from anywhere	18
Your printer is protected	18
How to get started with ePrint	19
Use the HP ePrintCenter website	19
Print Apps	19
Tips for print success	20
Copy and scan	21
Copy text or mixed documents	21
Scan to a computer, USB drive, or memory card	24
Tips for copy and scan success	25
Work with cartridges	27
Check the estimated ink levels	27
Replace the cartridges	28
Order ink supplies	29
Clean cartridges	30
Clean for back of page ink smearing	30
Clean paper feed	30
Cartridge warranty information	31
Tips for working with ink	31
Connectivity	33
Add the HP ENVY to a network	33
WiFi Protected Setup (WPS)	33
Wireless with a router (infrastructure network)	34
Wireless without a router (ad hoc connection)	35
Install the software for a network connection	38
Tips for setting up and using a networked printer	39
Solve a problem	41
Get more help	41
Clear a paper jam	41
Unable to print	42
Clear the print carriage	45
Resolve copy and scan issues	45
HP support	45
Register your printer	45
HP support by phone	45
Phone support period	46
Placing a call	46
After the phone support period	46
Additional warranty options	46
Technical information	47
Notice	47
Cartridge chip information	47
Specifications	48
Environmental product stewardship program	50
Eco-Tips	51
Paper use	51
Plastics	51
Material safety data sheets	51
Recycling program	51
HP inkjet supplies recycling program	51
Set the Energy Save Mode	52
Power consumption	52
Disposal of waste equipment by users in private households in the European Union	53
Chemical Substances	53
Toxic and hazardous substance table	54
Battery disposal in the Netherlands	54
Battery disposal in Taiwan	54
Attention California users	54
EU battery directive	55
Regulatory notices	56
Regulatory model identification number	56
FCC statement	57
VCCI (Class B) compliance statement for users in Japan	57
Notice to users in Japan about the power cord	57
Notice to users in Korea	58
Noise emission statement for Germany	58
HP ENVY 100 e-All-in-One D410 series declaration of conformity	59
European Union Regulatory Notice	59
Regulatory wireless statements	60
Exposure to radio frequency radiation	61
Notice to users in Brazil	61
Notice to users in Canada	61
Notice to users in Taiwan	61
European Union Notice	62