HP ENVY 20-d200 Troubleshooting and Maintenance Guide - Page 15

Recovery media, Choosing recovery media

Get HP ENVY 20-d200 PDF manuals and user guides View all HP ENVY 20-d200 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 15 highlights

To perform a System Recovery using recovery media: 1. If the computer is working, create a backup DVD or backup USB flash drive containing all the data files you want to save, and then remove the backup media from the drive tray. 2. If using recovery DVDs, insert recovery disc #1 into the DVD drive tray, and close the tray. If using a recovery USB flash drive, insert it into a USB port. 3. If the computer works, from the Start screen, move your cursor to the lower-right corner of the screen to display the charms toolbar, select Settings, select the Power icon, and then select Shut down. Or, if the computer is not responding, press and hold the Power button for approximately 5 seconds, or until the computer turns off. 4. Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse. 5. Press the Power button to turn on the computer. If you are using a recovery DVD, the computer automatically runs Recovery Manager from the disc. Skip to step 7. 6. If you are running System Recovery from a USB flash drive, press Esc as the computer is powering on to bring up the boot menu. Use the arrow keys to select the USB device and press Enter to boot from that device. 7. If you are prompted to choose between running System Recovery from media or from hard drive, select media, and then click Next. 8. Under I need help immediately, click Factory Reset. 9. Follow the on-screen instructions. Recovery media Recovery media can be created on either blank DVD discs or a USB flash drive (one or the other, but not both). Create recovery media from the recovery image stored on your hard disk drive. This image contains the operating system and software program files that were originally installed on your computer at the factory. You can create only one set of recovery media for your computer, and the media can be used only with this computer. Store the recovery media in a safe place. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. Choosing recovery media ● To create recovery discs, your computer must have a DVD writer, and you must use only highquality blank DVD+R or DVD-R discs. NOTE: You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to create recovery discs. ● If you are creating recovery discs, be sure to use high-quality discs to create your set of recovery discs. It is normal for discs to be rejected if they are not defect-free. You will be prompted to insert a new blank disc to try again. Recovery media 11

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
To perform a
System Recovery
using recovery media:
1.
If the computer is working, create a backup DVD or backup USB flash drive containing all the
data files you want to save, and then remove the backup media from the drive tray.
2.
If using recovery DVDs, insert recovery disc #1 into the DVD drive tray, and close the tray. If using
a recovery USB flash drive, insert it into a USB port.
3.
If the computer works, from the Start screen, move your cursor to the lower-right corner of the
screen to display the charms toolbar, select
Settings
, select the
Power
icon, and then select
Shut down
. Or, if the computer is not responding, press and hold the Power button for
approximately 5 seconds, or until the computer turns off.
4.
Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.
5.
Press the Power button to turn on the computer. If you are using a recovery DVD, the computer
automatically runs Recovery Manager from the disc. Skip to step 7.
6.
If you are running System Recovery from a USB flash drive, press Esc as the computer is powering
on to bring up the boot menu. Use the arrow keys to select the USB device and press Enter to boot
from that device.
7.
If you are prompted to choose between running System Recovery from media or from hard drive,
select media, and then click
Next
.
8.
Under
I need help immediately
, click
Factory Reset
.
9.
Follow the on-screen instructions.
Recovery media
Recovery media can be created on either blank DVD discs or a USB flash drive (one or the other, but
not both). Create recovery media from the recovery image stored on your hard disk drive. This image
contains the operating system and software program files that were originally installed on your
computer at the factory. You can create only one set of recovery media for your computer, and the
media can be used
only
with this computer. Store the recovery media in a safe place.
NOTE:
Some features might not be available on systems that are shipped without a version of
Microsoft Windows.
Choosing recovery media
●
To create recovery discs, your computer must have a DVD writer, and you must use only high-
quality blank DVD+R or DVD-R discs.
NOTE:
You
cannot
use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or
DVD-R DL discs to create recovery discs.
●
If you are creating recovery discs, be sure to use high-quality discs to create your set of recovery
discs. It is normal for discs to be rejected if they are not defect-free. You will be prompted to insert
a new blank disc to try again.
Recovery media
11