HP ENVY 5640 User Guide - Page 119

Paper jam or tray problem

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Paper jam or tray problem Paper has become jammed in the printer. Before you try to clear the jam, check the following: ● Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or damaged. For more information, see Paper basics on page 8. ● Make sure that the printer is clean. ● Make sure that the trays are loaded correctly and are not too full. For more information, see Load media on page 11. For instructions on clearing jams, as well as more information about how to avoid jams, see Jams and paper-feed issues on page 67. ENWW Paper jam or tray problem 113

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Paper jam or tray problem
Paper has become jammed in the printer.
Before you try to clear the jam, check the following:
●
Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or
damaged. For more information, see
Paper basics
on page
8
.
●
Make sure that the printer is clean.
●
Make sure that the trays are loaded correctly and are not too full. For more information, see
Load media
on page
11
.
For instructions on clearing jams, as well as more information about how to avoid jams, see
Jams and
paper-feed issues
on page
67
.
ENWW
Paper jam or tray problem
113