HP ENVY 6000 User Guide - Page 106

Edge lighting Light behavior Paper tray light Ink error status Edge lighting Light behavior Cartridge Ink cartridge access door light Amber across the large light bar Blinking On for the On cartridge with issue Amber across the large light bar Blinking Blinking for the On cartridge with issue Cause and Solution To cancel the printing job, press (the Cancel button). To continue printing the remaining pages, press (the Resume button). The remaining pages will have the same errors as the first page. To change the default paper size automatically detected by the printer, see Change the default paper size detected by the printer on page 22. ● The printer receives a printing job, and detects that there is no paper in the paper tray. To cancel the printing job, press (the Cancel button). To continue printing, load paper, and then press (the Resume button). For information about how to load paper, see Load media on page 18. Cause and Solution On One of the following might have occurred. ● A counterfeit or previously used cartridge is installed. ● The corresponding cartridge is very low on ink. Try the following solutions to solve the problem. ● If the corresponding cartridge is newly installed, it might be counterfeit or previously used. Refer to the message in the HP printer software or the HP Smart app for more information. ● If the corresponding cartridge is not newly installed, it is very low on ink. Press (the Resume button) to continue printing, and replace the cartridge when the print quality is no longer acceptable. For information about how to replace cartridges, see Replace the cartridges on page 60. Off One of the following might have occurred. ● The corresponding cartridge is missing. If one of the cartridges is missing, the printer enters single cartridge mode. To exit the single cartridge mode, insert the 100 Chapter 9 Solve a problem ENWW