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HP ENVY 6000 User Guide - Page 91

Open the cartridge access door., Remove the paper path cover.

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a. Open the cartridge access door. b. Remove the paper path cover. c. Lift the duplexer cover up and remove jammed paper. ENWW Get help in this guide 85

Section	Page
Printer parts	7
Printer overview	8
Top and front view	8
Back view	9
Buttons	10
Control panel buttons	10
Buttons on the back of the printer	11
Button combinations	11
Print reports from control panel	13
Edge lighting and status lights	14
Status lights overview	14
Edge lighting	14
Quiet Mode	19
Auto-Off	20
Sleep mode	21
Adjust printer lights or volume	22
Load media and paper basics	23
Load media	24
Load original	27
Change the default paper size detected by the printer	28
Paper basics	29
Connect your printer	30
Connect using the HP Smart app	31
Connect to a wireless network with a router	32
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)	32
Connect your printer to a wireless network using HP printer software	33
Connect wirelessly without a router	35
Change the connection type	39
Wireless settings	40
Advanced printer management tools (for wireless printers)	41
Open the embedded web server	41
Tips for setting up and using a wireless printer	42
Printer management tools	43
Use the HP Smart app to print, copy, scan, and troubleshoot	44
Open the HP printer software (Windows)	45
Toolbox (Windows)	46
Embedded web server	47
About cookies	47
Embedded web server cannot be opened	47
Update the printer	49
Print	50
Print using the HP Smart app	51
Print from mobile devices	52
Print with Print Anywhere	53
Print using a computer	54
Print documents	54
Print photos	55
Print envelopes	56
Print on both sides (duplexing)	56
Print using the maximum dpi	57
Print using a Mac desktop or laptop	57
Tips for print success	59
Ink tips	59
Paper loading tips	59
Printer settings tips	59
Manage cartridges	61
Information on cartridges and the printhead	62
Check the estimated ink levels	63
Order ink supplies	64
HP Instant Ink	65
Replace the cartridges	66
Use single cartridge mode	68
Cartridge warranty information	69
Tips for working with cartridges	70
Copy, Scan, and Mobile Fax	71
Copy and scan using HP Smart	72
Copy and scan from an Android or iOS device	72
Scan from a Windows 10 device	73
Copy from the printer	74
Scan	75
Scan using HP printer software	75
Scan to a computer	75
Scan to email	76
Create a new scan shortcut (Windows)	76
Change scan settings (Windows)	77
Scan using Webscan	77
Tips for copy and scan success	79
Mobile Fax	80
Web Services	81
What are Web Services?	82
Set up Web Services	83
Print with HP ePrint	84
Remove Web Services	85
Solve a problem	86
Get help from the HP Smart app	87
Get help in this guide	88
Jams and paper-feed issues	88
Clear a paper jam	88
Learn how to avoid paper jams	94
Solve paper-feed problems	95
Ink cartridge issues	95
Identify whether a cartridge has a problem	96
Fix cartridge problems	96
Printing issues	97
Fix problems with page not printing (unable to print)	98
Fix print quality issues	100
Network and connection issues	102
Fix wireless connection	102
Fix Wi-Fi Direct connection	103
Printer hardware issues	103
Printer warning or error status	104
Wireless connection errors	105
Paper error status	105
Ink error status	106
Error Codes on control panel	107
Understand printer reports	108
Printer status report	108
Network configuration page	108
Print quality report	108
Wireless test report	108
Web access test report	109
Solve problems using Web Services	110
Maintain the printer	111
Clean the scanner glass	111
Clean the exterior	112
Restore original factory defaults and settings	113
HP support	114
HP EcoSolutions (HP and the Environment)	116
Energy Save Mode	117
Technical information	118
HP Company notices	119
Specifications	120
Regulatory notices	122
Regulatory model number	122
FCC statement	122
Notice to users in Korea	123
VCCI (Class B) compliance statement for users in Japan	123
Notice to users in Japan about the power cord	123
Noise emission statement for Germany	123
European Union Regulatory Notice	123
Products with wireless functionality	124
Visual display workplaces statement for Germany	124
Declaration of conformity	124
Regulatory wireless statements	124
Exposure to radio frequency radiation	125
Notice to users in Canada (5 GHz)	125
Notice to users in Taiwan (5 GHz)	125
Notice to users in Serbia (5 GHz)	125
Notice to users in Mexico	125
Notice to users in Brazil	125
Notice to users in Canada	126
Notice to users in Taiwan	126
Notice to users in Japan	126
Notice to users in Thailand (5 GHz)	127
Environmental product stewardship program	128
HP tips for reducing environmental impact	129
Eco-Tips	129
European Union Commission Regulation 1275/2008	129
Paper	129
Plastics	129
Safety data sheets	129
Recycling program	130
HP inkjet supplies recycling program	130
Power consumption	130
Disposal of waste equipment by users	130
Chemical substances	130
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	131
The Table of Hazardous Substances/Elements and their Content (China)	133
Restriction of hazardous substance (Ukraine)	133
Restriction of hazardous substance (India)	134
Restriction on hazardous substances statement (Turkey)	134
EPEAT	134
SEPA Ecolabel User Information (China)	134
China Energy Label for Printer, Fax and Copier	134
Battery disposal in Taiwan	135
European Union Battery Directive	135
Battery notice for Brazil	135
California Perchlorate Material Notice	135
Waste disposal for Brazil	136

Match case Limit results 1 per page

Open the cartridge access door.

Remove the paper path cover.

Lift the duplexer cover up and remove jammed paper.

ENWW

Get help in this guide