HP EVA P6000 HP Enterprise Virtual Array Updating Product Software Guide (xcs1 - Page 4

Saving array configuration data 38 Task checklist...39 3 Upgrading the Enterprise Virtual Array 42 Step 1. Checking the health of the Enterprise Virtual Array 42 Step 2. Configure User-Initiated Service Mode (UISM 44 Step 3. Disabling array passwords 45 Step 4. Halting all host access to the array for an offline upgrade 45 Step 5. Upgrading the controller software 46 Resetting the I/O module...55 Step 6. Upgrading the disk drive firmware 56 Upgrading firmware on all disks 57 Upgrading firmware on a single disk 61 Step 7. Entering array passwords 61 Enabling password access in HP P6000 Command View 62 Step 8. Resuming array operation 62 Task checklist...64 4 Troubleshooting 65 HP P6000 Command View...65 HP P6000 Command View with a management server 65 HP P6000 Command View errors 65 View is not set or view list is null 65 HTTP status 404, not found or status 503, no service 66 Unknown storage system 66 No storage systems found 67 Creating disk groups with double protection level 68 Security credentials configuration 68 Upgrading the disk drive firmware 68 Selecting an array ...69 Disabling DR group failsafe mode 70 Downloading the controller software file 70 Invalid firmware image file (Status code 21006 70 Bad image header (Status code 65 71 Offline array ...71 Multiple resynchronizations ...71 5 Support and other resources 73 Contacting HP...73 HP technical support...73 Subscription service...73 Documentation feedback...73 Related information...73 Documents...73 Websites...73 Typographic conventions...74 Index...75 4 Contents