HP EliteDesk 800 G1 Ultra-slim PC Client Security Commercial Managed IT Softwa - Page 35

Q. Regarding the TPM chip itself, does it store any user specific information? If so, how can I clear it? A. No. The TPM can be cleared via F10 Computer Setup Menu to return to factory default/cleared state. Q. How does Credential Manager differ from other single sign-on solutions? A. Most technologies and features provided by HP Client Security Manager are individually available. The value of HP Client Security is that it brings these technologies together in a single, easy to use security solution. As an HP Client Security core component, the features provided by Credential Manager are integrated into HP Client Security and work with the user authentication features of HP Client Security. Additionally, 2-factor authentication can be enforced depending on what level of security is required. Additionally, authentication in the pre-boot environment only supports a single factor, however the user must still provide both factors before logging into Windows. Q. Does Credential Manager for HP Client Security use the embedded TPM security chip if available? A. Yes, Credential Manager uses the embedded security chip, if available and owned, to encrypt passwords stored in the password vault. Q. Does Credential Manager for HP Client Security support multiple users on a single client device? A. Yes. Q. What if a user has multiple Microsoft Windows accounts on the same PC? Can Credential Manager still be used? A. Yes, this would function the same as multiple users on a single PC. The user must use different fingers with each account if they would like to login using their fingerprints. Fingerprint sensor will not accept a finger that is currently enrolled. Q. What is the difference between user and administrator rights for Credential Manager for HP Client Security? A. An administrator has full rights to all Credential Manager configuration options. A (limited) user can use the Credential Manager for authentication and the One Step Logon features, but does not have access to the Authentication and Credential configurations, policies, or the Advanced Settings. Q. If multiple PCs are used by the same user, can the user migrate all of their credentials to the different PCs? A. No. However, Password Manager data can be backed up to be then restored on another PC in order to transfer all of the application and website usernames and passwords. Q. Is Credential Manager supported on non-HP computers? A. No. Q. Is the HP Client Security software suite available on a non-Microsoft Windows environment? A. No. Q. What type of smart card is needed for HP Client Security? A.  Windows: All PKI Smart Cards supported via a PKCS11 or CSP stack.  BIOS: None  Drive Encryption: ActivIdentity Cyberflex Access 64K V2c, Q. What is the process for uninstalling HP Client Security? A. HP Client Security application and the associated software applications can be removed using the Windows Uninstall Program utility in the Windows Control Panel. The process is the same as uninstalling any Windows application. Uninstall all HP Client Security associated software applications before uninstalling the HP Client Security application. 35