HP EliteDesk 800 Hardware Reference Guide

HP EliteDesk 800 Manual

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  • HP EliteDesk 800 | Hardware Reference Guide - Page 1
    Hardware Reference Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-slim Desktop
  • HP EliteDesk 800 | Hardware Reference Guide - Page 2
    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-slim Desktop
  • HP EliteDesk 800 | Hardware Reference Guide - Page 3
    About this book This guide provides basic information for upgrading HP EliteDesk Business PCs. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set
  • HP EliteDesk 800 | Hardware Reference Guide - Page 4
    iv About this book ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 5
    logo key 10 Serial number location ...12 Tower (TWR) ...12 Small Form Factor (SFF 12 Ultra-slim Desktop (USDT 13 2 Tower (TWR) hardware upgrades ...14 Serviceability features ...14 Warnings and cautions ...14 Removing the computer access panel 15 Replacing the computer access panel 16 Removing
  • HP EliteDesk 800 | Hardware Reference Guide - Page 6
    Cable lock ...50 Padlock ...50 HP business PC security lock 51 Front bezel security ...55 3 Small Form Factor (SFF) hardware upgrades 57 Serviceability features ...57 Warnings and cautions ...57 Removing the computer access panel 58 Replacing the computer access panel 59 Removing the front bezel
  • HP EliteDesk 800 | Hardware Reference Guide - Page 7
    ...91 HP business PC security lock 92 Front bezel security ...96 4 Ultra-slim Desktop (USDT) hardware upgrades 98 Serviceability features ...98 Warnings and cautions ...98 Connecting the power cord ...99 Removing the computer access panel 100 Replacing the computer access panel 101 Removing
  • HP EliteDesk 800 | Hardware Reference Guide - Page 8
    130 Appendix C Electrostatic discharge ...132 Preventing electrostatic damage ...132 Grounding methods ...132 Appendix D Computer operating guidelines, routine care and shipping preparation 133 Computer operating guidelines and routine care 133 Optical drive precautions ...134 Operation ...134
  • HP EliteDesk 800 | Hardware Reference Guide - Page 9
    model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: All three computer models can be used in a tower orientation or a desktop orientation. Tower (TWR) ENWW Standard configuration features 1
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    Small Form Factor (SFF) Ultra-slim Desktop (USDT) 2 Chapter 1 Product features ENWW
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    in the Windows taskbar. NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code. ENWW Tower (TWR) front panel components 3
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    Small Form Factor (SFF) front panel components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (black) 6 Dual-State Power Button 3 USB 3.0 Ports (blue) 7 Hard Drive
  • HP EliteDesk 800 | Hardware Reference Guide - Page 13
    taskbar. NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code. ENWW Ultra-slim Desktop (USDT) front panel components 5
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    Tower (TWR) rear panel components 1 Power Cord Connector 2 PS/2 Keyboard Connector (purple) 7 Line-Out Connector for powered audio devices (green) 8 PS/2 Mouse Connector (green) 3 USB 2.0 Ports (black) 9 RJ-45 Network Connector 4 DisplayPort Monitor Connectors 5 VGA Monitor
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    system board may be used at the same time. However, for such a configuration, only the display connected to the discrete graphics card will display POST messages. The system board graphics can be disabled by changing settings in Computer Setup. ENWW Small Form Factor (SFF) rear panel components 7
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    Ultra-slim Desktop (USDT) rear panel components 1 Line-Out Connector for powered audio 6 VGA Monitor Connector devices (green) 2 USB 2.0 Ports (black) 7 Power Cord Connector 3 USB 3.0 Ports taskbar. If an MXM graphics card is installed, all of the video connectors may be used at the
  • HP EliteDesk 800 | Hardware Reference Guide - Page 17
    /MS PRO Duo ● Memory Stick (MS) ● Memory Stick MagicGate ● Memory Stick Select ● Memory Stick Duo ● Memory Stick PRO (MS Duo) (MS PRO) ● Memory Stick PRO Duo (MS PRO Duo) ● Secure Digital Extended Capacity Memory Card (SDXC) ● MicroDrive ● Memory Stick MagicGate Duo ● Memory Stick PROHG Duo
  • HP EliteDesk 800 | Hardware Reference Guide - Page 18
    Keyboard Component 1 Sleep 2 Fast reverse 3 Play/pause 4 Stop 5 Fast forward Component 6 Mute charms Displays the Desktop Opens Windows Explorer Goes to files in Search charm Launches Find Computer Cycles through gadgets Goes to Share charm Goes to Settings charm Goes to Devices charm
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    l Locks the computer if you are connected to Locks the computer if you are connected of Access Center Launches Ease of Access Center v Cycles through notifications w Goes to from one monitor to another , (comma) Peeks at the desktop . (period) Snap a metro application to the right Shift
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    to right monitor Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance. Tower (TWR) Small Form Factor (SFF) 12 Chapter 1 Product
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    Ultra-slim Desktop (USDT) ENWW Serial number location 13
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    safety feature. Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times. To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important
  • HP EliteDesk 800 | Hardware Reference Guide - Page 23
    board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Lift up on the access panel handle (1) then lift the access panel off the computer (2). ENWW Removing the computer access panel 15
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    Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2). 16 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the computer access panel. 6. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis
  • HP EliteDesk 800 | Hardware Reference Guide - Page 26
    removed before installing a drive. To remove a bezel blank: 1. Remove the access panel and front bezel. 2. Remove the bezel blank for the appropriate drive: a drive, you can install an optional bezel trim piece (available from HP) that surrounds the front of the drive. ● To remove a 3.5-inch
  • HP EliteDesk 800 | Hardware Reference Guide - Page 27
    bezel blank from the front bezel (2). NOTE: After removing the slim optical drive bezel blank and installing a slim optical drive, you can install an optional bezel trim piece (available from HP) that surrounds the front of the slim optical drive. Replacing the front bezel Insert the three hooks on
  • HP EliteDesk 800 | Hardware Reference Guide - Page 28
    such as a USB 2.0 Media Card Reader Primary Hard Drive Any SATA Device other than the Primary Hard Drive Expansion Card Expansion Card Expansion Card Expansion Card Expansion Card Expansion Card Parallel Port Serial Port Hood Lock Hood Sensor Battery 20 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    (Channel B) 21 Power 22 Power 23 USB 3.0 24 Card Reader Any SATA Device other than the Primary Hard Drive Any SATA Device other than the Primary Hard Drive Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory
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    computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported by the slowest DIMM in the system. 22 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. 5. Remove the computer access panel. WARNING
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    the computer access panel. 10. Reconnect the power cord and turn on the computer. 11. Lock any security devices that were disengaged when the access panel was removed. The computer should automatically recognize the additional memory the next time you turn on the computer. 24 Chapter 2 Tower (TWR
  • HP EliteDesk 800 | Hardware Reference Guide - Page 33
    Remove the computer access panel. 6. Locate the correct vacant expansion socket on the system board and the corresponding expansion slot on the back of the computer chassis. 7. Press straight down on the two green thumb tabs on the exterior of the chassis (1) and rotate the expansion card retention
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    are removing a standard PCI card or PCI Express x1 card, hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket. Lift the card straight up to remove it. Be sure not to scrape the card against other components. 26 Chapter 2 Tower (TWR) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 35
    c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up to remove it. Be sure not to scrape the card against other
  • HP EliteDesk 800 | Hardware Reference Guide - Page 36
    board, if needed. 14. Replace the computer access panel. 15. Reconnect the power cord and turn on the computer. 16. Lock any security devices that were disengaged when the computer access panel was removed. 17. Reconfigure the computer, if necessary. 28 Chapter 2 Tower (TWR) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 37
    -height drive bay 2 Slim optical drive bay 3 3.5-inch drive bay for optional drive (such as a media card reader) 4 Primary 3.5-inch internal hard drive bay 5 Secondary 3.5-inch internal hard drive bay 6 Secondary 2.5-inch internal hard drive bay NOTE: The drive configuration on your computer may be
  • HP EliteDesk 800 | Hardware Reference Guide - Page 38
    remove the guide screws from the old drive and install them in the new drive. No. Guide Screw 1 Silver Standard 6-32 Guide Screws 2 Silver and Blue 6-32 Isolation Mounting Screws Device USB 3.0 Media Card Reader Secondary Hard Drive in 3.5-inch Hard Drive Bay 30 Chapter 2 Tower (TWR) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 39
    or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode. Before handling a drive, ensure that you are discharged of static electricity. While
  • HP EliteDesk 800 | Hardware Reference Guide - Page 40
    of the computer. 5. Remove the access panel and front bezel. 6. Disconnect the power cable (1) and data cable (2) from the back of the drive. CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to avoid damaging the cable. 32 Chapter 2 Tower (TWR) hardware
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    Installing a 5.25-inch drive NOTE: HP does not offer a 5.25-inch optical drive for this computer model. A 5.25-inch optical drive outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the computer access panel. 6. Remove the front bezel.
  • HP EliteDesk 800 | Hardware Reference Guide - Page 42
    . CAUTION: Use only 5-mm long screws as guide screws. Longer screws can damage the internal components of the drive. 8. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place. 34 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    of the 5.25-inch drive is available from HP. Install the bezel trim piece in the front bezel before replacing the front bezel. 12. Replace the computer access panel. 13. Reconnect the power cord and any external devices, then turn on the computer. 14. Lock any security devices that were disengaged
  • HP EliteDesk 800 | Hardware Reference Guide - Page 44
    of the computer. 5. Remove the access panel and front bezel. 6. Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader, disconnect the USB cable from the system board as indicated in the following illustration. 36 Chapter 2 Tower (TWR) hardware
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    7. Press the release lever at the rear of the drive away from the drive (1) and slide the drive from the drive bay (2). ENWW Installing and removing drives 37
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    the computer access panel. 6. Remove the front bezel. If you are installing a drive in a bay covered by a bezel blank, remove the bezel blank. See Removing bezel blanks on page 18 for more information. 7. Install 6-32 guide screws in the holes on each side of the drive. NOTE: HP has supplied four
  • HP EliteDesk 800 | Hardware Reference Guide - Page 47
    from the media card reader to the USB 3.0 connector on the system board labeled MEDIA3.0. NOTE: Refer to System board connections on page 64 for an illustration of the system board drive connectors. 10. Replace the front bezel. 11. Replace the computer access panel. 12. Reconnect the power cord and
  • HP EliteDesk 800 | Hardware Reference Guide - Page 48
    of the computer. 5. Remove the access panel and front bezel. 6. Disconnect the power cable (1) and data cable (2) from the back of the drive. CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to avoid damaging the cable. 40 Chapter 2 Tower (TWR) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 49
    the bay (2). Installing a slim optical drive 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable . You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the computer access panel. 6. Remove the front
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    d. Insert the second pin, and press the entire release latch firmly to fasten the latch securely to the optical drive. 8. Slide the optical drive through the front bezel all the way into the bay so that it locks in place. 42 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    NOTE: An optional bezel trim piece that surrounds the front of the slim optical drive is available from HP. Install the bezel trim piece in the front bezel before replacing the front bezel. 12. Replace the computer access panel. 13. Reconnect the power cord and any external devices, then turn on the
  • HP EliteDesk 800 | Hardware Reference Guide - Page 52
    into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the computer access panel. 6. Disconnect the power cable (1) and data cable (2) from the back of the hard drive. 44 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    bay (2). 8. Remove the four guide screws (two on each side power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the access panel
  • HP EliteDesk 800 | Hardware Reference Guide - Page 54
    screws for 3.5-inch hard drives are installed on the exterior of the hard drive bays. Extra guide screws for 2.5-inch hard drives are not provided on the chassis but can be purchased from HP. Refer to Installing and removing drives on page 30 for an illustration of the extra 6-32 isolation mounting
  • HP EliteDesk 800 | Hardware Reference Guide - Page 55
    ● You can also install a 2.5-inch hard drive into a 3.5-inch drive bay using an adapter bracket similar to the example shown below. ◦ Slide the drive into the bay adapter bracket, ensuring the connector on the drive is fully inserted into the connector on the adapter bracket. ◦ Secure the drive to
  • HP EliteDesk 800 | Hardware Reference Guide - Page 56
    four 6-32 silver and blue isolation mounting guide screws in the adapter bracket (two on each side of the bracket). 7. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place. 48 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    (1) and data cable (2) to the back of the hard drive. NOTE: The power cable for the hard drives is a three performance problems. If you are adding a second hard drive, connect the data cable to one of the light blue SATA connectors. 10. Replace the computer access panel. 11. Reconnect the power cord
  • HP EliteDesk 800 | Hardware Reference Guide - Page 58
    Installing a security lock The security locks displayed below and on the following page can be used to secure the computer. Cable lock Padlock 50 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    HP business PC security lock 1. Fasten the security cable by looping it around a stationary object. 2. Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and
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    cable through one of the two holes in the bracket (2). Use the hole in the bracket that best secures the peripheral device cable. 52 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    5. Thread the keyboard and mouse cables through the computer chassis lock. 6. Screw the lock to the chassis in the thumbscrew hole using the screw provided. ENWW Installing a security lock 53
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    7. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. 8. When complete, all devices in your workstation will be secured. 54 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    screw provided by HP. To install the security screw: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all . You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the computer access panel. 6. Remove the security
  • HP EliteDesk 800 | Hardware Reference Guide - Page 64
    through the middle front bezel release tab to secure the front bezel in place. 8. Replace the access panel. 9. Reconnect the power cord and turn on the computer. 10. Lock any security devices that were disengaged when the access panel was removed. 56 Chapter 2 Tower (TWR) hardware upgrades ENWW
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    3 Small Form Factor (SFF) hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully
  • HP EliteDesk 800 | Hardware Reference Guide - Page 66
    the power cord to avoid damage to the internal components of the computer. 5. If the computer is on a stand, remove the computer from the stand and lay the computer down. 6. Lift up on the access panel handle (1) then lift the access panel off the computer (2). 58 Chapter 3 Small Form Factor (SFF
  • HP EliteDesk 800 | Hardware Reference Guide - Page 67
    Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2). ENWW Replacing the computer access panel 59
  • HP EliteDesk 800 | Hardware Reference Guide - Page 68
    of the computer. 5. If the computer is on a stand, remove the computer from the stand and lay the computer down. 6. Remove the computer access panel. 7. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2). 60 Chapter 3 Small Form Factor (SFF) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 69
    Removing bezel blanks On some models, there are bezel blanks covering the 3.5-inch and slim optical drive bays that need to be removed before installing a drive. To remove a bezel blank: 1. Remove the access panel and front bezel. 2. To remove a 3.5-inch bezel blank, press inward on the five
  • HP EliteDesk 800 | Hardware Reference Guide - Page 70
    Replacing the front bezel Insert the four hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. 62 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
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    Changing from desktop to tower configuration The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs
  • HP EliteDesk 800 | Hardware Reference Guide - Page 72
    Card Expansion Card Expansion Card Parallel Port Serial Port Hood Lock Hood Sensor Battery Memory Module Memory Module Memory Module Memory Module SATA Drives System Board Front USB 3.0 Ports USB 3.0 Device, such as a USB 3.0 Media Card Reader Primary Hard Drive 64 Chapter 3 Small Form Factor (SFF
  • HP EliteDesk 800 | Hardware Reference Guide - Page 73
    Card Reader Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs). DIMMs The memory In addition, the computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ● single-sided
  • HP EliteDesk 800 | Hardware Reference Guide - Page 74
    devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 66 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
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    to install any additional modules. 10. Replace the access panel. 11. If the computer was on a stand, replace the stand. 12. Reconnect the power cord and turn on the computer. 13. Lock any security devices that were disengaged when the access panel was removed. ENWW Installing additional memory 67
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    board and the corresponding expansion slot on the back of the computer chassis. 8. Release the slot cover retention latch that secures the slot covers by lifting the green tab on the latch and rotating the latch to the open position. 68 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
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    up then away from the inside of the chassis. b. If you are removing a PCI Express x1 card, hold the card at each end, and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket (1) then away from the inside of the chassis
  • HP EliteDesk 800 | Hardware Reference Guide - Page 78
    a new expansion card, install an expansion slot cover to close the open slot. CAUTION: After removing an expansion card, you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation. 70 Chapter 3 Small Form Factor (SFF) hardware upgrades
  • HP EliteDesk 800 | Hardware Reference Guide - Page 79
    latch back in place to secure the expansion card. 14. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if needed. 15. Replace the computer access panel. 16. If the computer was on a stand, replace the stand. 17. Reconnect the power cord
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    media card reader shown) 4 2.5-inch internal hard drive bay NOTE: The drive configuration on your computer may be different than the drive configuration shown above. To verify the type and size of the storage devices installed in the computer, run Computer Setup. 72 Chapter 3 Small Form Factor (SFF
  • HP EliteDesk 800 | Hardware Reference Guide - Page 81
    drive will line up correctly in the drive cage and lock in place. HP has provided four extra 6-32 standard guide screws installed on the top of the drive bay. The 6-32 standard guide screws are required for a media card reader or a secondary hard drive installed in the 3.5-inch optional drive bay
  • HP EliteDesk 800 | Hardware Reference Guide - Page 82
    drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode. Before handling a drive, label the package "Fragile: Handle With Care." 74 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
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    is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. If the computer is on a stand, remove the computer from the stand. 6. Remove the access panel and front bezel. 7. Rotate the drive cage to its upright position
  • HP EliteDesk 800 | Hardware Reference Guide - Page 84
    removing a media card reader, disconnect the USB cable from the system board as indicated in the following illustration. 9. Press inward on the release lever at the rear of the drive (1) and slide the drive out of the rear of the drive bay (2). 76 Chapter 3 Small Form Factor (SFF) hardware upgrades
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    the computer access panel. 7. Remove the front bezel. If you are installing a drive in a bay covered by a bezel blank, remove the bezel blank. See Removing bezel blanks on page 61 for more information. 8. Install 6-32 guide screws in the holes on each side of the drive. NOTE: HP has supplied four
  • HP EliteDesk 800 | Hardware Reference Guide - Page 86
    9. Rotate the drive cage to its upright position. 10. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place. 78 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
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    the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. 13. Replace the front bezel. 14. Replace the computer access panel. 15. If the computer was on a stand, replace the stand. 16. Reconnect the power cord and any
  • HP EliteDesk 800 | Hardware Reference Guide - Page 88
    power cord to avoid damage to the internal components of the computer. 5. If the computer is on a stand, remove the computer from the stand. 6. Remove the computer access panel. 7. Disconnect the power itself to avoid damaging the cable. 80 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
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    is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. If the computer is on a stand, remove the computer from the stand. 6. Remove the computer access panel. 7. Remove the front bezel if you are installing a drive in
  • HP EliteDesk 800 | Hardware Reference Guide - Page 90
    : Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 82 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
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    from the stand. 6. Remove the computer access panel. 7. Disconnect the power cable (1) and data cable (2) from the back of the hard drive. 8. Pull the release lever next to the rear of the hard drive outward (1). While pulling the release lever out, slide the drive back until it stops, then lift the
  • HP EliteDesk 800 | Hardware Reference Guide - Page 92
    isolation mounting guide screws from the old hard drive to the new hard drive. 10. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the bay, then slide it forward until it stops and locks in place. 84 Chapter 3 Small Form Factor (SFF) hardware upgrades
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    the power cable (1) and data cable (2) to the back of the hard drive. NOTE: The data cable for the primary hard drive must be connected to the dark blue connector labeled SATA0 on the system board to avoid any hard drive performance problems. 12. Replace the access panel. 13. If the computer was
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    disconnect the power cord to avoid damage to the internal components of the computer. 5. If the computer is on a stand, remove the computer from the stand. 6. Remove the computer access panel. 7. Rotate the drive cage to its upright position. 86 Chapter 3 Small Form Factor (SFF) hardware upgrades
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    8. Disconnect the power cable (1) and data cable (2) from the back of the hard drive. 9. Pull outward on the release lever at the rear of the drive (1) then slide the drive back until it stops and pull it down and out of the drive bay (2). ENWW Installing and removing drives 87
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    M3 isolation mounting guide screws (two on each side of the drive). NOTE: M3 metric isolation mounting guide screws can be purchased from HP. When replacing a drive, transfer the four M3 isolation mounting guide screws from the old drive to the new one. 88 Chapter 3 Small Form Factor (SFF) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 97
    8. Rotate the drive cage to its upright position. 9. Align the guide screws on the drive with the J-slots on the sides of the drive bay. Press the drive up into the drive bay then slide it forward until it locks in place. ENWW Installing and removing drives 89
  • HP EliteDesk 800 | Hardware Reference Guide - Page 98
    the computer access panel. 13. If the computer was on a stand, replace the stand. 14. Reconnect the power cord and any external devices, then turn on the computer. 15. Lock any security devices that were disengaged when the access panel was removed. 90 Chapter 3 Small Form Factor (SFF) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 99
    Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer. Cable lock Padlock ENWW Installing a security lock 91
  • HP EliteDesk 800 | Hardware Reference Guide - Page 100
    it around a stationary object. 2. Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees. 92 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 101
    3. Slide the security cable through the hole in the cable lock on the rear of the monitor. 4. Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the
  • HP EliteDesk 800 | Hardware Reference Guide - Page 102
    5. Thread the keyboard and mouse cables through the computer chassis lock. 6. Screw the lock to the chassis in the thumbscrew hole using the screw provided. 94 Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 103
    7. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. 8. When complete, all devices in your workstation will be secured. ENWW Installing a security lock 95
  • HP EliteDesk 800 | Hardware Reference Guide - Page 104
    power cord to avoid damage to the internal components of the computer. 5. If the computer is on a stand, remove the computer from the stand. 6. Remove the computer access panel. 7. Remove one of the five silver 6-32 standard screws located on top of the drive cage. 96 Chapter 3 Small Form Factor
  • HP EliteDesk 800 | Hardware Reference Guide - Page 105
    to secure the front bezel in place. 9. Replace the access panel. 10. If the computer was on a stand, replace the stand. 11. Reconnect the power cord and turn on the computer. 12. Lock any security devices that were disengaged when the access panel was removed. ENWW Installing a security lock 97
  • HP EliteDesk 800 | Hardware Reference Guide - Page 106
    information. When the computer is plugged into an AC power source, voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components. 98 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades
  • HP EliteDesk 800 | Hardware Reference Guide - Page 107
    Plug the female end of the power cord into the power supply brick (1). 2. Connect the other end of the power cord to an electrical outlet (2). 3. Connect the round end of the power supply cord to the power supply connector on the rear of the computer (3). 4. Insert the power cord retainer clip into
  • HP EliteDesk 800 | Hardware Reference Guide - Page 108
    of the computer. 5. If the computer is on a stand, remove the computer from the stand and lay the computer down. 6. Loosen the thumbscrew on the rear of the computer (1), slide the access panel toward the rear of the computer, then lift it off (2). 100 Chapter 4 Ultra-slim Desktop (USDT) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 109
    Replacing the computer access panel 1. Align the tabs on the panel with the slots on the chassis then slide the panel towards the front of the chassis until it stops (1). 2. Tighten the thumbscrew to secure the access panel (2). ENWW Replacing the computer access panel 101
  • HP EliteDesk 800 | Hardware Reference Guide - Page 110
    of the computer. 5. If the computer is on a stand, remove the computer from the stand and lay the computer down. 6. Remove the computer access panel. 7. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2). 102 Chapter 4 Ultra-slim Desktop (USDT) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 111
    Removing a bezel blank On some models, there is a bezel blank covering the slim optical drive bay that needs to be removed before installing a slim optical drive. To remove a bezel blank: 1. Remove the access panel and front bezel. 2. To remove the bezel blank, press inward on the six retaining tabs
  • HP EliteDesk 800 | Hardware Reference Guide - Page 112
    Replacing the front bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. 104 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 113
    or access panel was removed. NOTE: An optional Quick Release mounting bracket is available from HP for mounting the computer to a wall, desk, or swing arm. When the mounting bracket is used, do not install the computer with the I/O ports oriented towards the ground. ENWW Changing from desktop to
  • HP EliteDesk 800 | Hardware Reference Guide - Page 114
    2 Mini-SATA mSATA 3 Hood Lock HLOCK 4 SATA 3.0 SATA1 5 Battery BAT 6 Power SATA PWR1 7 Mobile PCI Express Module MXM 8 Hood Sensor HSENSE 9 USB 3.0 MEDIA 3.0 white black light blue black white black white black Component Expansion Card (for example, WLAN card) Ultra-Small SSD
  • HP EliteDesk 800 | Hardware Reference Guide - Page 115
    additional memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) small outline dual inline memory modules (SODIMMs). SODIMMs The memory sockets on the system board can be populated with up to two industry-standard SODIMMs. These memory sockets
  • HP EliteDesk 800 | Hardware Reference Guide - Page 116
    is assigned to single channel. If one channel will have more memory than the other, the larger amount should be assigned to channel A. ● In any mode, the maximum operational speed is determined by the slowest SODIMM in the system. 108 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 117
    voltage is present may cause irreparable damage to the memory modules or system board. 5. If the computer is on a stand, remove the computer from the stand and lay the computer down. 6. Remove the computer access panel. 7. Locate the memory module sockets on the system board. WARNING! To reduce
  • HP EliteDesk 800 | Hardware Reference Guide - Page 118
    latches lock it in place. NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. 10. Replace the access panel. 11. If the computer was on a stand, replace the stand. 110 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 119
    the power cord and turn on the computer. 13. Lock any security devices that were disengaged when the computer cover or access panel was removed. The computer automatically recognizes the additional memory when you turn on the computer. Replacing the optical drive The Ultra-slim Desktop uses a slim
  • HP EliteDesk 800 | Hardware Reference Guide - Page 120
    the new optical drive can be used, the release latch must be attached. 1. Peel the backing off the adhesive on the release latch. 2. Without allowing the release latch to touch the to fasten the latch securely to the optical drive. 112 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 121
    the bezel blank covering the opening of the bay before proceeding. Follow the procedures in Removing the computer access panel on page 100 and Removing a bezel blank on page 103. 1. Follow the instructions for removing the optical drive if one was installed. Refer to Removing the optical drive on
  • HP EliteDesk 800 | Hardware Reference Guide - Page 122
    . 6. Remove the computer access panel. 7. Remove the optical drive. Refer to Removing the optical drive on page 111 for instructions. 8. Press in the release latch on the left side of the hard drive carrier (1) then rotate the carrier handle up (2). 114 Chapter 4 Ultra-slim Desktop (USDT) hardware
  • HP EliteDesk 800 | Hardware Reference Guide - Page 123
    9. Lift the hard drive carrier straight up and out of the chassis. 10. Remove the four guide screws from the sides of the hard drive carrier. 11. Lift the hard drive up to the top of the carrier (1) and slide the drive out of the carrier (2). ENWW Replacing the hard drive 115
  • HP EliteDesk 800 | Hardware Reference Guide - Page 124
    so can cause irreparable damage to the hard drive. 13. Set the hard drive down into the bottom of the carrier (1), then replace the four guide screws on the sides of the carrier to secure the drive in the carrier (2). 116 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 125
    14. To place the hard drive carrier back in the chassis, align the guide screws with the slots on the drive bay, on the back of the optical drive. 16. Replace the computer access panel. 17. If the computer was on a stand, replace the stand. 18. Reconnect the power cord and turn on the computer. 19.
  • HP EliteDesk 800 | Hardware Reference Guide - Page 126
    119. The port cover is secured in place by a retention lever just inside the port cover opening. To remove the port cover, pull the lever back towards the port cover opening (1), then slide the cover to the left and off the computer (2). 118 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades
  • HP EliteDesk 800 | Hardware Reference Guide - Page 127
    Installing a security lock Cable lock There are two cable lock slots on the rear of the computer. The slot next to the thumbscrew should be used when there is no port cover. The slot on the far right should be used when a port cover is installed. ENWW Installing a security lock 119
  • HP EliteDesk 800 | Hardware Reference Guide - Page 128
    Padlock HP business PC security lock 1. Fasten the security cable by looping it around a stationary object. 120 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 129
    2. Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and
  • HP EliteDesk 800 | Hardware Reference Guide - Page 130
    holes in the bracket (2). Use the hole in the bracket that best secures the peripheral device cable. 5. Thread the keyboard and mouse cables through the computer chassis lock. 122 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 131
    6. Screw the lock to the chassis in the thumbscrew hole using the screw provided. 7. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. ENWW Installing a security lock 123
  • HP EliteDesk 800 | Hardware Reference Guide - Page 132
    into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. If the computer is on a stand, remove the computer from the stand. 6. Remove the access panel and front bezel. 124 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW
  • HP EliteDesk 800 | Hardware Reference Guide - Page 133
    to secure the front bezel in place. 10. Replace the access panel. 11. If the computer was on a stand, replace the stand. 12. Reconnect the power cord and turn on the computer. 13. Lock any security devices that were disengaged when the access panel was removed. ENWW Installing a security lock 125
  • HP EliteDesk 800 | Hardware Reference Guide - Page 134
    only with the HP spare designated for this product. CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. . You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the computer access panel. 6. Locate the battery
  • HP EliteDesk 800 | Hardware Reference Guide - Page 135
    on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 a. Lift the battery out of its the other edge of the battery (2). Type 3 a. Pull back on the clip (1) that is holding the battery in place, and remove the battery (2). ENWW 127
  • HP EliteDesk 800 | Hardware Reference Guide - Page 136
    back into place. NOTE: After the battery has been replaced, use the following steps to complete this procedure. 8. Replace the computer access panel. 9. Plug in the computer and turn on power to the computer. 10. Reset the date and time, your passwords, and any special system setups using Computer
  • HP EliteDesk 800 | Hardware Reference Guide - Page 137
    need the key to access the internal computer components in any of the following circumstances: ● Power outage ● Startup failure ● PC component (for example, processor or power supply) failure ● Forgotten password NOTE: The Smart Cover FailSafe Key is a specialized tool available from HP. Be prepared
  • HP EliteDesk 800 | Hardware Reference Guide - Page 138
    Cover Lock To open the access panel with the Smart Cover Lock engaged: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer properly through the operating
  • HP EliteDesk 800 | Hardware Reference Guide - Page 139
    ● Removing the Smart Cover Lock Screw from the Small Form Factor ● Removing the Smart Cover Lock Screw from the Ultra-slim Desktop 6. You can now remove the access panel. To reattach the Smart Cover Lock, secure the lock in place with the tamper-proof screws. ENWW Using the Smart Cover FailSafe
  • HP EliteDesk 800 | Hardware Reference Guide - Page 140
    wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service
  • HP EliteDesk 800 | Hardware Reference Guide - Page 141
    feet down, directly against the front of the desktop unit as this also restricts airflow. ● Never operate the computer with the access panel or any of the expansion card slot covers removed. ● Do not stack computers on top of each other or place computers so near each other that they are subject to
  • HP EliteDesk 800 | Hardware Reference Guide - Page 142
    as condensation may form inside the unit. If the before you turn off the power. If you operate the ● Clean the panel and controls with computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: 1. Back
  • HP EliteDesk 800 | Hardware Reference Guide - Page 143
    card 25 TWR media card reader 38 TWR memory 21 TWR slim optical drive 41 USDT 2.5-inch hard drive 114 USDT memory 107 USDT port cover 118 USDT slim optical drive 113 K keyboard components 10 Windows Logo key 10 L locks SFF cable lock 91 SFF front bezel 96 SFF HP Business PC Security Lock 92 SFF
  • HP EliteDesk 800 | Hardware Reference Guide - Page 144
    USDT slim optical drive 111 TWR memory 21 USDT memory 107 system board connections SFF 64 TWR 20 USDT 106 T tower conversion SFF 63 USDT 105 U unlocking access panel 129 V ventilation guidelines 133 W Windows Logo key 10 S security SFF cable lock 91 SFF front bezel 96 SFF HP Business PC Security
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Hardware Reference Guide
HP EliteDesk 800 G1 Tower
HP EliteDesk 800 G1 Small Form Factor
HP EliteDesk 800 G1 Ultra-slim Desktop