HP EliteDesk 880 Getting Started Guide - Page 6

Performing basic troubleshooting

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14

Visual inspection: No boot, no power, no video

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14

Blink or beep codes: Interpreting POST diagnostic front panel LEDs and

audible codes

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15

HP Support Assistant

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15

Using HP PC Hardware Diagnostics

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15

Why run HP PC Hardware Diagnostics

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15

How to access and run HP PC Hardware Diagnostics

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16

Downloading HP PC Hardware Diagnostics to a USB device

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16

Before you call for technical support

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17

Backup and recovery in Windows 8

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18

Backing up your information

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18

Performing a system recovery

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19

Using, updating, and maintaining your PC

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21

vi

Section	Page
Getting Started in Windows 7	7
Activating and customizing the software	7
Activating the Windows operating system	7
Downloading Windows 7 updates	7
Installing or upgrading device drivers	8
Customizing the monitor display	8
Turning off the computer	8
Finding more information	8
If you encounter issues	9
Performing basic troubleshooting	9
Visual inspection: No boot, no power, no video	9
Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes	10
HP Support Assistant	10
Using HP PC Hardware Diagnostics	10
Why run HP PC Hardware Diagnostics	10
How to access and run HP PC Hardware Diagnostics	11
Downloading HP PC Hardware Diagnostics to a USB device	11
Before you call for technical support	11
Restoring and recovering in Windows 7	13
System Restore	13
System Recovery	14
System Recovery when Windows is responding	14
System Recovery when Windows is not responding	15
System recovery using recovery media	15
Creating recovery media	16
Using recovery media	17
Using, updating, and maintaining your PC	17
Getting Started in Windows 8	18
Activating and customizing the software	18
Activating the Windows Operating System	18
Downloading Windows 8 updates	18
Customizing the monitor display	19
Turning off the computer	19
Finding more information	19
If you encounter issues	20
Performing basic troubleshooting	20
Visual inspection: No boot, no power, no video	20
Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes	21
HP Support Assistant	21
Using HP PC Hardware Diagnostics	21
Why run HP PC Hardware Diagnostics	21
How to access and run HP PC Hardware Diagnostics	22
Downloading HP PC Hardware Diagnostics to a USB device	22
Before you call for technical support	23
Backup and recovery in Windows 8	24
Backing up your information	24
Performing a system recovery	25
Using the Windows recovery tools	25
Using f11 recovery tools	26
Using Windows 8 operating system media (purchased separately)	26

HP EliteDesk 880 Getting Started Guide - Page 6

Downloading HP PC Hardware Diagnostics to a USB device

Page 6 highlights