HP Integrity BLc3000 HP 10GbE Pass-Thru Module User Guide - Page 22

Terminal Emulation Program

Page 22 highlights

Cannot access the pass-thru module serial console interface using an RS232 connection from a PC Terminal Emulation Program Cause Action The mini-USB to DB-9 RS232 cable is faulty. Try another mini-USB to DB-9 RS232 cable. The connection settings do not match the pass-thru module serial settings. Be sure that the PC Terminal Emulation session settings match the pass-thru module serial settings. Error message appears on the serial console screen that the pass-thru module failed to complete the system self-test Cause The system diagnostic tests failed. Action Note the reason for the failure and call a service representative. The keyboard locks up when you use HyperTerminal to log in to the pass-thru module through the console interface Cause Scroll lock is on. Action Press the Scroll Lock key on the keyboard and be sure that the scroll lock is off. Cannot connect to the pass-thru module console interface remotely using Onboard Administrator Cause Flow control is enabled. Action Disable flow control. Press Ctrl + Shift + _ to access the Connect menu. When in the menu, enter C to change settings, R for remote port settings, then N to disable flow control. Troubleshooting 22

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Troubleshooting 22
Cannot access the pass-thru module serial console
interface using an RS232 connection from a PC
Terminal Emulation Program
Cause
Action
The mini-USB to DB-9 RS232 cable is faulty.
Try another mini-USB to DB-9 RS232 cable.
The connection settings do not match the
pass-thru module serial settings.
Be sure that the PC Terminal Emulation session settings match
the pass-thru module serial settings.
Error message appears on the serial console screen
that the pass-thru module failed to complete the
system self-test
Cause
Action
The system diagnostic tests failed.
Note the reason for the failure and call a service representative.
The keyboard locks up when you use HyperTerminal
to log in to the pass-thru module through the console
interface
Cause
Action
Scroll lock is on.
Press the
Scroll Lock
key on the keyboard and be sure that
the scroll lock is off.
Cannot connect to the pass-thru module console
interface remotely using Onboard Administrator
Cause
Action
Flow control is enabled.
Disable flow control. Press
Ctrl + Shift + _
to access the
Connect menu. When in the menu, enter
C
to change
settings,
R
for remote port settings, then
N
to disable flow
control.