HP Integrity Superdome 2 HP Integrity Superdome 2 Site Preparation Guide (AH33 - Page 40

Support and other resources, Contacting HP, Before you contact HP, HP contact information

Get HP Integrity Superdome 2 PDF manuals and user guides View all HP Integrity Superdome 2 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 40 highlights

3 Support and other resources Contacting HP Before you contact HP Be sure to have the following information available before you call contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/ en/wwcontact.html). For HP technical support: • In the United States, for contact options, see the Contact HP United States webpage (http:// welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: - Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. - If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website (http://www.hp.com/hps). - In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact.html). Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email notification of product improvements, new driver versions, firmware updates, and other product resources. Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to [email protected]. Include the document title and manufacturing part number. All submissions become the property of HP. Installing HP Insight Remote Support Software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable improved delivery of your HP Warranty, HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24x7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product's service level. 40 Support and other resources

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
3 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error message
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage (
http://w
elcome.hp.com/country/us/
en/wwcontact.html
).
For HP technical support:
•
In the United States, for contact options, see the Contact HP United States webpage (
http://
w
elcome.hp.com/country/us/en/contact_us.html
). To contact HP by phone:
—
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
—
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (
http://www
.hp.com/hps
).
—
In other locations, see the Contact HP worldwide (in English) webpage (
http://
w
elcome.hp.com/country/us/en/wwcontact.html
).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www
.hp.com/country/us/en/contact_us.html
After registering, you will receive email notification of product improvements, new driver
versions, firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to
.
Include the document title and manufacturing part number. All submissions become the property
of HP.
Installing HP Insight Remote Support Software
HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable improved delivery of your HP Warranty,
HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support
supplements your monitoring, 24x7 to ensure maximum system availability by providing
intelligent event diagnosis, and automatic, secure submission of hardware event notifications to
HP, which will initiate a fast and accurate resolution, based on your product’s service level.
40
Support and other resources