HP Integrity rx2800 System Management Homepage User Guide - Page 87

System Configuration Utility printout, Survey Utility output or Inspect printout

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Keeping good records of your configuration can significantly speed up the troubleshooting process. Keep current and consult the following list when you obtain assistance from your HP service provider: • Management system make, model, and serial number information • Operating system information, operating environment information (HP-UX), including version number, a list of service packs applied, patches, the Compaq SSD version, and Insight Agents' names and versions that have been applied • Hardware configuration information for Linux and Windows: • Survey Utility output or Inspect printout • System Configuration Utility printout • Description of non-HP or non-Compaq equipment that is not shown on the Inspect or System Configuration printout Support 87

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Keeping good records of your configuration can significantly speed up the troubleshooting process. Keep
current and consult the following list when you obtain assistance from your HP service provider:
•
Management system make, model, and serial number information
•
Operating system information, operating environment information (HP-UX), including version number,
a list of service packs applied, patches, the Compaq SSD version, and Insight Agents’ names and
versions that have been applied
•
Hardware configuration information for Linux and Windows:
•
Survey Utility output or Inspect printout
•
System Configuration Utility printout
•
Description of non-HP or non-Compaq equipment that is not shown on the Inspect or System
Configuration printout
Support
87