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HP Jetdirect 200m HP Jetdirect 200m Print Server - (English) Administrator Gui - Page 197

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12. Does the printer appear in HP Web Jetadmin or other management application? Verify network and HP Jetdirect settings on the Jetdirect configuration page. See Chapter 9 for information on the configuration page. Confirm the network settings for the printer using the printer control panel (for printers with control panels). See the troubleshooting section in the online help included with the HP Web Jetadmin software. 13. If you are using Microsoft Windows NT 4.0 (DLC/LLC), does the printer appear in the Add a Hewlett-Packard Network Peripheral Port dialog box? Verify network and HP Jetdirect settings on the Jetdirect configuration page. See Chapter 9 for information on the configuration page. Confirm the network settings for the printer using the printer control panel (for printers with control panels). Ensure that the printer is on the same physical subnet and that it is not connected over a router. 14. On supported systems, does the printer respond to HP Web Jetadmin? Verify network and HP Jetdirect settings on the Jetdirect configuration page. See Chapter 9 for information on the configuration page. Confirm the network settings for the printer using the printer control panel (for printers with control panels). See the troubleshooting section in the online help included with the HP Web Jetadmin software. ENWW Troubleshooting the HP Jetdirect Print Server 197

Section	Page
Introducing the HP Jetdirect PrintServer	7
Introduction	7
Supported Print Servers	8
Supported Network Protocols	9
Security Protocols	11
SNMP (IP and IPX)	11
HTTPS	11
Authentication (Wireless Print Servers)	12
Supplied Manuals	14
HP Support	14
HP Online Support	14
Firmware Upgrades	14
HP Support By Phone	16
Product Registration	16
HP Software Solutions Summary	17
Introduction	17
HP Jetdirect Wireless Setup Wizard	20
Requirements	20
HP Install Network Printer Wizard (Windows)	21
Requirements	21
HP Jetdirect Printer Installer for UNIX	22
HP Web Jetadmin	23
System Requirements	23
Installing HP Web Jetadmin	24
Configuring and Modifying a Device	25
Removing HPWeb Jetadmin Software	25
Internet Printer Connection Software	26
HP-Supplied Software	26
Microsoft Supplied Software	27
Novell Supplied Software	28
HP IP/IPX Printer Gateway for NDPS	29
Features	29
To Get the Software	30
HP Wireless Jetdirect Assistant for Mac OS	31
HP LaserJet Utilities for Mac OS	32
Installing the Printer Software	32
Configuring the Printer	33
Verifying Network Configuration	33
Renaming the Printer	34
Selecting a Zone	35
Selecting Your Printer	35
Testing the Configuration	37
TCP/IP Configuration	38
Introduction	38
Server-Based and Manual TCP/IP Configuration	38
Default IP Address	39
Default IP Address Will Not Be Assigned	39
Default IP Address Will Be Assigned	39
Default IP Address Configuration Options	40
Default IP on Wireless and Wired Print Servers	41
TCP/IP Configuration Tools	42
Using BOOTP/TFTP	44
Why Use BOOTP/TFTP?	45
BOOTP/TFTP on UNIX	45
Using DHCP	64
UNIX Systems	65
Windows Systems	65
NetWare Systems	70
To Discontinue DHCP Configuration	70
Using RARP	72
Using the arp and ping Commands	74
Using Telnet	76
Creating a Telnet Connection	76
A Typical Telnet Session	78
User Interface Options	79
Using Telnet to Erase the Existing IP Settings	100
Using the Embedded Web Server	100
Using the Printer Control Panel	101
Moving to Another Network	102
Using the Embedded Web Server	103
Introduction	103
Requirements	105
Compatible Web Browsers	105
Supported HPWeb Jetadmin Version	105
Viewing the Embedded Web Server	106
Operating Notes	108
HPJetdirect Home Tab	109
Networking Tab	111
Sending Product Information to HP	111
Network Settings	112
Other Settings	127
Privacy Settings	139
Select Language	139
Settings	139
Authorization	143
Mgmt. Protocols	150
Wireless	153
Network Statistics	153
Protocol Info	154
Configuration Page	154
Other Links	154
Support	154
HPWeb Jetadmin	154
HPHome	154
Help	155
Configuring for LPD Printing	156
Introduction	156
About LPD	157
Requirements for Configuring LPD	158
LPD Setup Overview	158
Step 1. Setting Up IP Parameters	158
Step 2. Setting Up Print Queues	159
Step 3. Printing a Test File	159
LPD on UNIX Systems	160
Printing a Test File	163
LPD on Windows NT/2000 Systems	164
Installing TCP/IP Software (Windows NT)	164
Configuring a Network Printer for Windows2000 Systems	166
Configuring a Network Printer for WindowsNT4.0 Systems	168
Verifying the Configuration	169
Printing from Windows Clients	169
LPD on Windows XP Systems	169
Adding Windows Optional Networking Components	169
Configuring a Network LPD Printer	170
LPD on Mac OS Systems	172
Assigning an IP Address	172
Setting Up Mac OS	173
FTP Printing	174
Introduction	174
Requirements	174
Print Files	175
Using FTP Printing	175
FTP Connections	175
FTP Login	177
Ending the FTP Session	178
Commands	178
Example of an FTP Session	180
Security Features	181
Introduction	181
Using Security Features	185
Troubleshooting the HPJetdirect PrintServer	187
Introduction	187
Resetting to Factory Defaults	188
General Troubleshooting	190
Troubleshooting Chart - Assessing the Problem	190
Procedure 1: Verifying that the Printer is On and Online	191
Procedure 2: Printing an HPJetdirect Configuration Page	192
Procedure 3: Resolving Printer Display ErrorMessages	193
Procedure 4: Resolving Printer Communication Problems with the Network	195
Troubleshooting Wireless Print Servers	198
Unable to Communicate During Initial Setup	198
Unable to Communicate After Initial Setup	199
My Configured Channel Does Not Match the Configuration Page	199
Unable to Use the HP Jetdirect Wireless Setup Wizard	200
Improving Reception and Performance	200
Firmware Download Failure	202
Troubleshooting an LPD UNIX Configuration	204
HPJetdirect Configuration Page	206
Introduction	206
Status Field Error Messages	206
Configuration Page Format	207
Configuration Page Messages	209
HPJetdirect Configuration/General Information	209
USB Printer Settings	211
802.11b Wireless Settings	212
Security Settings	215
Network Statistics	217
TCP/IP Protocol Information	219
IPX/SPX Protocol Information	223
Novell NetWare Parameters	225
AppleTalk Protocol Information	227
DLC/LLC Protocol Information	228
Token Ring Diagnostics	229
Error Messages	231
TCP/IP Overview	242
Introduction	242
Internet Protocol (IP)	242
Transmission Control Protocol (TCP)	243
User Datagram Protocol (UDP)	243
IP Address	243
IP Address: (Network Portion)	244
IP Address: (Host Portion)	244
IP Address Structure and Class	245
Configuring IP Parameters	246
Dynamic Host Configuration Protocol (DHCP)	246
BOOTP	246
Subnets	247
Subnet Mask	247
Gateways	248
Default Gateway	248
Syslog Server	248
HP Jetdirect 802.11b Wireless Print Servers	251
Introduction	251
Basic HP Jetdirect Wireless Concepts	252
WLAN Communication Mode Topologies	252
Network Access and Data Security	256
Installation Overview	262
Connect the Print Server Hardware to the Printer	262
Configure a Wireless Connection to Your Network	263
Install the Printer on Your Network Systems	274
The HPJetdirect Control PanelMenu	275
Introduction	275
Classic Control Panel	276
Graphical Control Panel	282
OpenSSL Statements	289