HP Kayak XA 05xx HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation
HP Kayak XA 05xx Manual
 |
View all HP Kayak XA 05xx manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Kayak XA 05xx manual content summary:
- HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 1
HP Kayak XA 05xx PC Workstation- Troubleshooting Your HP PC Workstation This section helps you deal with problems you may encounter when using your PC Workstation. - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 2
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Pre-Boot Checks Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 3
Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Following these checks, the POST to: • Display the configuration details of your PC Workstation required to obtain support (System info). • Indicate POST (Power-On Self Test) steps during the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 4
Diags HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems System information is displayed on the LCD POST steps the next time your PC Workstation is powered on. For support purposes, POST steps are shown as POST codes and displayed on the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 5
Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems To view the test results for detected. If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 6
latest version of this utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you do so before offering support. The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 7
PC Workstation -Troubleshooting Your HP PC . 2 Press to continue and follow the instructions on-screen to carry out the diagnostic tests local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 8
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation . • An error message and icon appears on the LCD screen (refer to "Using HP MaxiLife to Diagnose Problems" on page 2). Display is Blank and There Are No Error Messages If your display is blank and there - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 9
05xx PC Workstation -Troubleshooting Your HP PC power-off the LAN. b) Refer to your PC User's Guide for more information. Check that the memory modules are correctly the video card is properly installed. b) Refer to the manual that came with the video card. 4 Replace the cover. problem. English 9 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 10
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly If you are Unable to Change any Values in Setup Ensure that you - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 11
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly c Turn on the PC Workstation. This will erase the CMOS memory. d Wait until - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 12
CAUTION HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If You Cannot is red. You will need to enter a password to unlock the PC Workstation (refer to your PC User's Guide for more information). • Check if you are in a suspend/standby mode. In this mode, the power indicator - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 13
the refresh settings to ensure they are not too high. Other Display Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 14
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected (a keyboard icon will be displayed on your screen if the keyboard is - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 15
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If the Flexible Disk Drive Does Not Work • Check that you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 16
XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem The CD-ROM Drive > IDE Devices). No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 17
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 18
HP Kayak XA 05xx PC Workstation -Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If You Have Forgotten Your Hardware Password NOTE If you forget your operating system's password, refer to your operating system's - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Troubleshooting Your PC Workstation - Page 19
Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem at startup. If You Have a Network Problem If you have a problem with your PC Workstation's network, run HPIEDIAG utility by typing: HPIEDIAG . Follow the instructions on the screen. Then check the configuration of
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
 |
 |
HP Kayak XA 05xx PC Workstation—
Troubleshooting Your HP
PC Workstation
This section helps you deal with problems you may encounter when
using your PC Workstation.